October 9-12, 2011 | Ritz Carlton | New Orleans, LA
Economic Update
Corporate Alternatives to Investing
Business Partners
NCUA Regulatory Update
Key Issues Facing Firefighter Credit Unions
Firefighter Credit Unions Business Networking
Roundtable Topic Discussions
Technology Show & Tell
Coalition of Firefighter Credit Unions
And lots more
Firefighters’ NationalFirefighters’ National Credit Union SummitCredit Union Summit
The only conference designed specifically for Firefighter Credit Union officials.
Join us in the
Big Easy!
Your Program:
Economic Update Tun A. Wai, Chief Economist, NAFCU
A general overview of the economy and
the important factors
that will impact
credit unions in the
near term. Attendees
will benefit from
these strategic
implications and
forecasts.
Corporate Alternatives Some corporate credit unions had to be
bailed out by NCUA leaving Credit
Union with millions to be invested
elsewhere. Delve into the real issues and
learn what options are being used by
other CUs and why.
NCUA Regulatory Update Michael Fryzel NCUA Board Member Concerned with
compliance
requirements that effect
your Credit Union?
Hear the latest from the
National Credit Union
Administration.
Investing in our Credit Union: Here’s What We Did This will be a free, fast-moving session.
Credit unions will have just 10 minutes
to provide what they feel are the top two
“new” innovations at their credit union
in the last 1-2 years. The subject matter
can be on anything their credit union
does to improve relationships with
membership, increase marketing efforts,
any unusual loans being offered,
community outreach programs they
conducted.
Key Issues Facing Firefighter CUs Panel Discussion on:
Addressing marketing and
diminishing loyalty / attracting new
& younger members.
How to deal with increased
compliance burden, new regs, and
more.
Identifying your core competencies
and working with third party
vendors for the rest.
Who Should Attend
The conference is open to any credit
union serving our firefighters across the
nation in any capacity. This includes
community, city and metropolitan credit
unions as well.
The conference will be filled with
timely educational sessions and an
exhibit of credit union services, products
and programs.
Hotel Reservations
Discover The Ritz Carlton, New Orleans
Hotel and experience the city’s Southern
hospitality and unforgettable style from
the edge of the French Quarter. Lodging is available at the hotel at $179
per night until Sept. 15th. Note, rooms
are always at a premium so book your
lodging early.
To register at the Ritz Carlton, call their
toll free number 1-800-826-8987. Make
certain you specify our Group Code
Number BNTBNTA for the Firefighter
Credit Union Conf rate of $179 per
night.
Also our Firefighter Credit Union Guests
have complimentary access to the fitness
center. Wireless Internet is
complimentary in guest rooms.
For More Information
The Conference is being coordinated by
the credit union conference management
firms of Support Processes and William
Rogers & Associates, Inc.
If you have any questions, call Linda
Bikoff at (202) 337-0023 or Bill Rogers
at (314) 892-8632.
Spouse/Guest Fee
As always, we encourage you to bring
your spouse/guest to share in the fun and
excitement of New Orleans. The
spouse/guest fee is $390 and includes
the Sunday evening welcome reception,
three breakfasts, and the Monday
evening exhibit reception and dinner.
Dress Code
Dress is casual throughout the
conference. Life style is free and easy
with casual clothing acceptable almost
everywhere. Normal high for the second
week of October is 78 and normal low is
67.
Firefighter Credit Unions Business Network Greg Smith, President,
CU*NorthWest
Collaboration and network business
development amongst Credit Unions.
Focuses on how one
network business model
works and the innovative
things they did that allows
Credit Unions to
collaborate.
Roundtable By Topic – Discussion Everyone will benefit from sharing or
hearing about the experiences of those in
your designated group during discussion
of each topic. Everyone is expected to
contribute or ask questions.
Changing your core processor and
the challenges it presents.
Collaboration efforts amongst
Firefighter Credit Unions
Declining growth and weak loan
demand
Technology Show and Tell Project Firefighter Credit Unions - a
show-and-tell of tech talent. Last year’s
session provided plenty of WOW factor.
Look for more this year!
National Coalition of Firefighter Credit Unions NCOFCU is the only organization
exclusively representing firefighter’s
credit unions that collectively serve over
650,000 members and control in excess
of 8 billion in assets. The coalition
meets once a year at their annual con-
ference and continue their established
relationships through NCOFCU’s
Website, Blog, Newsletters, Facebook,
Tweets and Listserve. This exclusive
networking leads to the continued
discussions of best business practices,
products and services which cannot be
found anywhere else..
Registration Fee
The Early Bird Discounted Registration
Fee is $860 per participant if payment
received by July 1. (Savings of $37)
The registration fee after July 1 is $897
per participant.
Transportation
Transportation from the New Orleans
International Airport to the Ritz-Carlton
Hotel is available by rental car agencies,
shuttles, and taxis.
Taxis can be found outside the baggage
claim area. The approximate cost for one-
way taxi is $33. Shuttle services are $20/
person & $38 round trip.
For assistance at the airport, contact the
Airport Ground Transportation Agent
wearing an airport badge.
More travel information at:
http://www.airwise.com/airports/us/
new_orleans/transport.html.
Cancellation Policy A cancellation fee of $75 per
registrant is applied if received
prior to September 3.
After September 3, the refund will
reflect a $75 fee plus any
expenses incurred by the
conference organizers for
registration at time of
cancellation.
After September 17, there will be
no refund, but substitutions are
permitted at anytime.
Three Web Sites With More Info
http://www.firefighterCUconf.com http://ffcu.blogspot.com http://www.ncofcu.org
Optional Golf Tournament
Lakewood, the golf course that once
hosted 26 New Orleans Opens. Feel the
mystique while walking in the same
footsteps of legendry golfers such as
Nicklaus, Watson, Trevino, Player, and
Casper.
A recent multi-million dollar renovation
makes Lakewood one of the most
exciting courses to play with
challenging fairways, tees and greens.
The 444-yard "Fire in the Hole" sets a
new standard for bunkers. The new 18th
hole includes
traps in the shape
of flames set in
red sand, a tribute
to New Orleans'
Firefighters. It is
the only one of its
kind in the world.
Lakewood is owned by the New
Orleans Firefighters Pension Fund.
Green fees, cart & box lunch is $110.
Contact the course to rent clubs at: 504-
337-5926. Visit their website at:
http://www.lakewoodgolf.com
Optional River Cruise
View the French Quarter and the Port of
New Orleans from the river as the
Captain entertains you with a detailed
narration of New Orleans landmarks,
history, vessel
information, and
river lore.
Disembark at the
site of the 1815
Battle of New
Orleans, Jean
Lafitte National
Historical Park and Preserve, where you
can tour the Chalmette Battlefield
including the Malus-Beauregard House
and the Chalmette Monument before re-
boarding for return cruise.
Cost: $50 -
Includes
transportation
and deluxe lunch
in private dining
room with Jazz
pianist for our group.
Monday Evening Outing
This is certain to be a memorable affair.
At the Court of Two Sisters, you'll
discover more than an acclaimed menu,
more than impeccable service. You'll
find the historic ambience of one of the
most famous courtyards in one of the
French Quarter's most historic buildings.
Constructed in
the 1830s on
the site where
the fabled
Grand
Marquis,
Pierre
Cavagnal de
Rigaud, was
said to have
resided during
the 18th
century, the
famed restaurant has operated on this
site for more than half a century.
We’ll enjoy cocktails and a four course
dinner accompanied by music in the
courtyard.
Register by
July1 for
discount
Quotes From Last Year’s Conference Program
“Interesting . . . Walked away
with a lot of great info.”
“Wonderful presentations.”
“Always good to hear from
your peers.”
“Good format for the
program.”
“Informative, rich speakers &
very relevant topics.”
Sunday , October 9
Monday, October 10
2:00 p.m. - Registration in Lobby 3:00 p.m. - Coalition of Firefighter Credit Unions 6:00 p.m. - Welcome Reception in Courtyard
7:15 a.m. CEO Breakfast
7:30 a.m. Breakfast - Attendees
8:30 a.m. Welcome, Introduction
9:00 a.m. Economic Update Tun A. Wai, NAFCU
10:30 a.m. NCUA Regulatory Update Michael Fryzel, NCUA Board Member
11:30 a.m. Meet our Sponsors
12 noon Lunch & Exhibits
1:00 p.m. Key Issues for Firefighter CUs
2:30 p.m. Investing in Our Credit Union Roundtable Discussion [
3:30 p.m. Coalition of Firefighter Credit Unions
4:30 p.m. Exhibits, Reception
7:00 p.m. Reception & Dinner Court of Two Sisters
7:30 a.m. Breakfast 8:30 a.m. Firefighter CUs Business Network Greg Smith, CU*Northwest 9:35 a.m. Roundtable Discussion by Topic 11:15 a.m. Depart for Optional Golf Outing 1:00 p.m. Depart for Optional River Cruise Detailed Information on options available on our website.
Tuesday, October 11
WANTED
Bring one attendance prize donation from your credit union. Share a surprise remembrance of your credit union or your city.
Mail this form with your check payable to: Support Processes, 4048 Mansion Dr. NW, Washington, DC 20007 Tele: 202-337-0023 ~ Fax: 202-204-1380 ~ [email protected]
Registration Number Amount
Register by July 1 & Save $37 - $860
$
Registration Fee After July 1 - $897
$
Spouse/Guest @ $390 each
$
Golf registration @ $110 per player
$
Riverboat Cruise @ $50 each
$
TOTAL $
Credit Union: _______________________________________________
Address: __________________________________________________
City: _______________________________ State: ____ Zip: _________
Tel: ___________________________ Fax: _______________________
E-Mail: ____________________________________________________
Your Name: _____________________________________________
Title: ________________________________ Golf: Yes No (circle)
Spouse/Guest: ________________________ Golf: Yes No (circle)
River Cruise: Yes No (circle)
Name(s) for Tour: ____________________________________________
Register ONLINE at:
http://www.firefightercuconf.com NOTE: Make copies for additional registrants
Complete registration below and mail . . .
or register on-line.
http://www.firefighterCUconf.com
7:30 a.m. Breakfast 8:30 a.m. Technology Show & Tell Bill Rogers, Consultant 9:20 a.m. Corporate Alternatives Debate 10:30 a.m. Current Topics of Prime Interest: - Consumer Remote Deposit, Fraud - Effects of Interest Rate Policies 11:30 am Wrap-up 2012 Conference
Wednesday, October 12