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Table of Contents
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Major International Airlines
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*Rank Airline
Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
33 (SU) Aeroflot 14,165 72.84% 12.48% 6.17% 8.51% 1.33% 0.00% 48 (AM) Aeromexico 4,459 57.67% 19.84% 9.04% 13.43% 0.99% 0.02% 15 (AB) Air Berlin 12,681 80.88% 10.20% 4.10% 4.82% 1.57% 0.00% 47 (AC) Air Canada 17,023 58.02% 14.94% 9.34% 17.57% 1.79% 0.14% 27 (CA) Air China 31,672 75.35% 11.66% 4.88% 8.09% 1.82% 0.02% 5 (UX) Air Europa 4,241 86.40% 7.05% 2.81% 3.71% 0.31% 0.02%
24 (AF) Air France 22,683 76.85% 12.29% 5.11% 5.75% 0.82% 0.00% 49 (AI) Air India 11,463 55.63% 15.82% 9.69% 18.87% 0.60% 0.00% 13 (NZ) Air New Zealand 5,291 82.34% 10.56% 3.41% 3.69% 0.13% 0.00% 44 (AK) Airasia 13,347 62.50% 16.94% 9.16% 11.41% 0.41% 0.00% 9 (AZ) Alitalia 10,510 83.75% 9.64% 3.47% 3.14% 0.80% 0.00%
31 (AA) American 60,173 74.35% 10.45% 5.27% 9.94% 5.73% 0.00% 8 (NH) ANA 20,498 83.85% 10.44% 2.92% 2.80% 0.61% 0.00%
30 (OZ) Asiana 9,522 74.48% 13.99% 5.41% 6.12% 0.83% 0.00% 23 (VO) Austrian Airlines 5,282 77.81% 11.96% 4.88% 5.36% 1.36% 0.00% 39 (AV) AVIANCA 13,059 69.08% 14.58% 6.64% 9.70% 0.18% 0.00% 41 (BA) British Airways 21,691 65.76% 14.54% 6.96% 12.73% 2.65% 0.01% 37 (CX) Cathay Pacific 8,920 69.99% 14.50% 6.60% 8.83% 0.66% 0.08% 42 (MU) China Eastern 46,379 65.08% 14.14% 7.25% 13.47% 7.95% 0.06% 18 (DL) Delta 72,263 79.33% 9.03% 4.20% 7.28% 0.38% 0.16% 7 (U2) EasyJet 29,880 84.08% 7.38% 3.03% 5.49% 0.63% 0.02%
21 (MS) Egyptair 6,201 78.71% 11.88% 4.21% 5.21% 1.84% 0.00% 34 (EK) Emirates 14,449 72.25% 14.82% 6.22% 6.69% 0.89% 0.01% 40 (EY) Etihad 5,890 68.55% 12.62% 8.29% 10.54% 0.29% 0.00% 38 (BR) EVA Airways 4,379 69.47% 15.46% 5.93% 9.14% 0.30% 0.00% 6 (AY) Finnair 3,396 84.78% 9.47% 2.96% 2.78% 0.53% 0.00% 1 (GF) Gulf Air 2,895 88.99% 5.80% 2.10% 3.11% 1.21% 0.00% 3 (IB) Iberia 5,752 88.11% 6.29% 2.67% 2.93% 0.24% 0.00% 4 (JL) Japan Airlines 10,641 87.35% 8.17% 2.21% 2.22% 0.28% 0.05%
25 (9W) Jet Airways 6,916 76.75% 9.62% 4.47% 9.11% 0.62% 0.06% 12 (KL) KLM 9,813 82.92% 8.68% 3.55% 4.85% 1.01% 0.00% 17 (KE) Korean Air Lines 12,749 80.18% 11.35% 3.80% 4.57% 0.38% 0.09% 10 (LH) Lufthansa 28,388 83.27% 9.87% 3.51% 3.35% 1.22% 0.00% 43 (MH) Malaysia Airlines 15,794 63.64% 16.79% 7.99% 11.58% 1.87% 0.00% 45 (PR) Philippine Airlines 3,152 60.94% 16.56% 8.95% 13.12% 0.35% 0.45% 11 (QF) Qantas 11,890 82.94% 9.68% 3.16% 4.19% 1.13% 0.03% 16 (QR) Qatar Airways 9,920 80.24% 10.26% 3.96% 5.54% 0.18% 0.00% 22 (SK) SAS 16,933 78.46% 9.83% 4.46% 7.24% 3.57% 0.00% 2 (SV) Saudi Arabian 13,394 88.72% 6.29% 2.03% 2.96% 0.04% 0.00%
14 (SQ) Singapore Airlines 7,606 82.04% 9.93% 3.30% 4.72% 0.74% 0.01% 19 (SA) South African 4,183 79.32% 11.04% 4.37% 5.28% 0.36% 0.00% 28 (LX) SWISS 10,320 75.27% 13.72% 4.93% 5.92% 1.75% 0.16% 35 (JJ) TAM 22,843 71.41% 14.29% 6.51% 7.79% 0.94% 0.00% 36 (TP) TAP - Air Portugal 6,122 70.67% 13.82% 6.36% 9.14% 0.80% 0.02% 29 (TG) Thai Airways 8,886 74.57% 17.50% 5.21% 2.72% 0.38% 0.00% 46 (UN) Transaero 5,522 60.35% 15.53% 8.16% 15.97% 1.21% 0.00% 26 (TK) Turkish Airlines 24,251 75.90% 11.58% 4.27% 8.25% 2.44% 0.00% 32 (UA) United 55,940 73.52% 10.54% 5.29% 10.25% 1.45% 0.40% 20 (US) US Airways 38,284 78.83% 9.88% 4.57% 6.65% 1.29% 0.07% 50 (UT) UTair Aviation 5,504 54.06% 20.71% 10.63% 14.59% 0.53% 0.00%
Aggregate 807,215 75.16% 11.56% 5.18% 8.04% 1.83% 0.06%
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Major International Airports
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Rank Airport Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
16 Amsterdam (AMS) 14,204 74.70% 13.68% 4.90% 6.68% 1.31% 0.04%
18 Atlanta (ATL) 36,297 74.62% 11.11% 5.25% 8.83% 0.87% 0.20%
33 Beijing (PEK) 22,387 55.98% 27.54% 9.28% 7.12% 2.81% 0.07%
17 Boston (BOS) 13,538 74.68% 9.70% 4.85% 10.50% 4.78% 0.26%
6 Charlotte (CLT) 22,445 79.77% 8.43% 3.98% 7.65% 1.50% 0.16%
32 Chicago (ORD) 34,922 60.76% 12.78% 7.59% 18.66% 4.52% 0.22%
26 Dallas (DFW) 27,891 67.91% 11.82% 6.69% 13.54% 10.62% 0.04%
31 Denver (DEN) 23,779 60.90% 14.06% 8.08% 16.63% 2.62% 0.33%
8 Detroit (DTW) 16,046 78.63% 7.83% 3.99% 9.36% 1.56% 0.18%
7 Frankfurt (FRA) 14,999 79.41% 13.07% 3.87% 3.58% 1.06% 0.07%
27 Hong Kong (HKG) 14,415 67.65% 16.49% 6.45% 9.39% 1.19% 0.02%
21 Houston (IAH) 20,691 72.45% 10.88% 5.43% 11.02% 1.88% 0.23%
35 Istanbul (IST) 15,118 38.27% 38.93% 12.59% 10.21% 2.26% 0.00%
29 Las Vegas (LAS) 13,505 65.84% 13.97% 8.28% 11.78% 0.69% 0.13%
25 London (LHR) 17,430 68.05% 15.84% 6.41% 9.66% 2.40% 0.04%
13 Los Angeles (LAX) 24,652 75.86% 9.79% 5.16% 9.02% 1.28% 0.18%
4 Madrid (MAD) 11,125 80.34% 10.76% 3.92% 4.90% 0.41% 0.08%
11 Miami (MIA) 14,524 77.72% 9.70% 4.52% 8.02% 0.86% 0.04%
12 Minneapolis (MSP) 16,349 76.83% 7.82% 4.28% 10.61% 1.50% 0.45%
5 Munich (MUC) 11,954 79.95% 11.98% 3.78% 4.29% 1.36% 0.00%
15 New York (LGA) 15,239 75.05% 8.19% 4.44% 12.23% 4.85% 0.08%
22 New York (JFK) 16,541 71.63% 10.12% 5.93% 12.11% 1.61% 0.21%
30 Newark (EWR) 16,883 64.65% 11.98% 6.91% 16.22% 4.65% 0.24%
28 Paris (CDG) 16,345 65.98% 19.39% 7.37% 7.25% 0.77% 0.01%
14 Philadelphia (PHL) 16,539 75.35% 8.21% 4.47% 11.86% 5.09% 0.10%
19 Phoenix (PHX) 16,325 73.11% 11.55% 6.00% 9.21% 0.97% 0.12%
20 Rome (FCO) 10,643 72.91% 16.51% 5.42% 5.15% 0.84% 0.01%
9 San Francisco (SFO) 16,668 78.36% 8.78% 4.48% 8.15% 1.35% 0.24%
10 Seattle (SEA) 12,617 78.21% 10.14% 4.43% 6.93% 1.02% 0.30%
34 Shanghai (PVG) 12,931 43.08% 32.96% 9.37% 14.55% 3.99% 0.04%
23 Singapore (SIN) 15,148 71.11% 15.51% 6.12% 7.24% 2.64% 0.01%
3 Sydney (SYD) 12,006 81.71% 10.55% 3.50% 4.23% 2.68% 0.01%
1 Tokyo (HND) 18,661 89.35% 6.92% 1.77% 1.94% 0.50% 0.02%
2 Tokyo (NRT) 8,279 84.35% 9.18% 2.97% 3.47% 0.48% 0.02%
24 Toronto (YYZ) 16,446 68.77% 12.32% 6.45% 12.26% 3.16% 0.21%
Aggregate 607,542 71.00% 13.22% 5.82% 9.82% 2.51% 0.14%
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North American Airlines
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Rank Airline Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
13 (5D) Aeroméxico Connect 11,579 74.47% 10.78% 5.42% 9.33% 1.42% 0.00%
33 (AC) Air Canada 17,023 58.02% 14.94% 9.34% 17.57% 1.79% 0.14%
20 (ZW) Air Wisconsin 14,708 71.00% 10.15% 5.46% 13.26% 5.77% 0.13%
12 (FL) Airtran 13,150 75.14% 11.79% 5.61% 7.42% 0.81% 0.04%
4 (AS) Alaska 14,119 85.33% 6.67% 2.62% 5.02% 1.00% 0.35%
2 (G4) Allegiant 4,472 87.30% 6.51% 2.53% 2.95% 0.00% 0.72%
14 (AA) American 60,173 74.35% 10.45% 5.27% 9.94% 5.73% 0.00%
24 (MQ) American Eagle 38,567 67.03% 10.16% 6.24% 16.57% 9.27% 0.00%
26 (9K) Cape Air 14,989 64.31% 16.78% 7.38% 11.26% 11.09% 0.28%
31 (RP) Chautauqua 11,598 61.67% 12.78% 7.07% 18.27% 4.70% 0.22%
18 (C5) CommutAir 5,399 72.62% 7.34% 4.71% 15.23% 5.63% 0.10%
11 (CP) Compass 5,496 75.92% 9.68% 4.78% 9.43% 1.84% 0.19%
8 (DL) Delta 72,263 79.33% 9.03% 4.20% 7.28% 0.38% 0.16%
23 (EV) ExpressJet 66,535 67.29% 10.19% 5.79% 16.44% 4.63% 0.29%
29 (F9) Frontier 7,105 62.81% 14.77% 7.36% 14.97% 0.53% 0.08%
30 (G7) GoJet 7,054 62.56% 10.47% 6.35% 20.42% 3.56% 0.21%
1 (HA) Hawaiian 6,571 95.99% 2.30% 0.90% 0.76% 0.17% 0.05%
6 (QX) Horizon 10,986 80.58% 9.42% 3.81% 5.82% 3.13% 0.39%
28 (QK) Jazz 21,826 64.02% 14.80% 6.89% 13.94% 3.17% 0.35%
27 (B6) Jetblue 25,690 64.20% 12.94% 7.16% 15.59% 1.31% 0.11%
7 (YV) Mesa 12,083 79.60% 8.73% 3.98% 7.61% 2.22% 0.08%
16 (PDT) Piedmont 9,000 73.26% 10.55% 5.13% 10.73% 6.30% 0.32%
19 (9E) Pinnacle 23,759 72.29% 10.07% 5.11% 12.38% 2.59% 0.15%
35 (PD) Porter 4,954 45.18% 15.39% 10.68% 28.02% 6.48% 0.73%
10 (JIA) PSA 10,062 77.93% 10.45% 4.11% 7.35% 2.93% 0.16%
22 (YX) Republic 17,779 68.96% 10.65% 5.71% 14.48% 3.88% 0.20%
21 (S5) Shuttle America 9,879 69.73% 10.48% 6.06% 13.48% 5.18% 0.23%
5 (3M) Silver 4,621 81.02% 6.18% 2.84% 9.11% 3.98% 0.86%
17 (OO) SkyWest 53,415 72.74% 10.06% 5.29% 11.55% 3.22% 0.36%
32 (WN) Southwest 95,905 59.31% 16.83% 9.84% 13.89% 0.71% 0.13%
25 (NK) Spirit 8,047 65.67% 11.96% 6.34% 15.92% 0.97% 0.11%
15 (UA) United 55,940 73.52% 10.54% 5.29% 10.25% 1.45% 0.40%
9 (US) US Airways 38,284 78.83% 9.88% 4.57% 6.65% 1.29% 0.07%
3 (VX) Virgin America 5,160 86.72% 6.37% 2.57% 4.06% 1.09% 0.29%
34 (WS) Westjet 15,564 48.57% 16.82% 10.96% 23.53% 1.59% 0.12%
Aggregate 793,755 70.27% 11.42% 6.06% 12.06% 2.99% 0.19%
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Rank Airport Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
18 Atlanta (ATL) 36,297 74.62% 11.11% 5.25% 8.83% 0.87% 0.20%
33 Baltimore (BWI) 8,893 60.79% 15.41% 8.71% 15.03% 1.72% 0.06%
17 Boston (BOS) 13,538 74.68% 9.70% 4.85% 10.50% 4.78% 0.26%
31 Calgary (YYC) 8,155 62.98% 13.83% 6.89% 15.90% 1.64% 0.40%
2 Charlotte (CLT) 22,445 79.77% 8.43% 3.98% 7.65% 1.50% 0.16%
34 Chicago (ORD) 34,922 60.76% 12.78% 7.59% 18.66% 4.52% 0.22%
35 Chicago (MDW) 7,914 45.72% 19.82% 13.37% 20.93% 0.76% 0.15%
11 Cleveland (CLE) 7,316 76.03% 7.42% 4.49% 11.74% 3.28% 0.31%
26 Dallas (DFW) 27,891 67.91% 11.82% 6.69% 13.54% 10.62% 0.04%
32 Denver (DEN) 23,779 60.90% 14.06% 8.08% 16.63% 2.62% 0.33%
4 Detroit (DTW) 16,046 78.63% 7.83% 3.99% 9.36% 1.56% 0.18%
27 Fort Lauderdale (FLL) 9,299 67.67% 12.36% 6.63% 13.17% 0.96% 0.17%
1 Honolulu (HNL) 6,033 92.88% 3.26% 1.36% 2.40% 0.35% 0.10%
21 Houston (IAH) 20,691 72.45% 10.88% 5.43% 11.02% 1.88% 0.23%
29 Las Vegas (LAS) 13,505 65.84% 13.97% 8.28% 11.78% 0.69% 0.13%
12 Los Angeles (LAX) 24,652 75.86% 9.79% 5.16% 9.02% 1.28% 0.18%
8 Miami (MIA) 14,524 77.72% 9.70% 4.52% 8.02% 0.86% 0.04%
9 Minneapolis (MSP) 16,349 76.83% 7.82% 4.28% 10.61% 1.50% 0.45%
19 Montreal (YUL) 7,783 73.93% 8.61% 5.02% 11.95% 3.26% 0.49%
16 New York (LGA) 15,239 75.05% 8.19% 4.44% 12.23% 4.85% 0.08%
22 New York (JFK) 16,541 71.63% 10.12% 5.93% 12.11% 1.61% 0.21%
30 Newark (EWR) 16,883 64.65% 11.98% 6.91% 16.22% 4.65% 0.24%
23 Orlando (MCO) 11,879 71.08% 11.60% 6.22% 10.90% 0.96% 0.20%
15 Philadelphia (PHL) 16,539 75.35% 8.21% 4.47% 11.86% 5.09% 0.10%
20 Phoenix (PHX) 16,325 73.11% 11.55% 6.00% 9.21% 0.97% 0.12%
5 Portland (PDX) 7,206 78.43% 9.55% 4.63% 7.14% 1.48% 0.24%
28 Saint Louis (STL) 6,705 66.86% 12.93% 6.93% 13.16% 2.88% 0.12%
10 Salt Lake City (SLC) 9,509 76.75% 8.70% 4.54% 9.60% 2.59% 0.41%
13 San Diego (SAN) 6,911 75.51% 9.93% 5.43% 9.07% 1.62% 0.06%
6 San Francisco (SFO) 16,668 78.36% 8.78% 4.48% 8.15% 1.35% 0.24%
7 Seattle (SEA) 12,617 78.21% 10.14% 4.43% 6.93% 1.02% 0.30%
25 Toronto (YYZ) 16,446 68.77% 12.32% 6.45% 12.26% 3.16% 0.21%
14 Vancouver (YVR) 8,914 75.43% 9.67% 4.66% 9.39% 1.20% 0.85%
3 Washington (DCA) 12,032 79.66% 6.82% 4.01% 9.36% 4.11% 0.15%
24 Washington (IAD) 11,162 69.83% 10.33% 5.41% 14.24% 4.04% 0.19%
Aggregate 521,608 71.78% 10.68% 5.74% 11.59% 2.74% 0.21%
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Size On-time Late (15-29 min)
Very Late (30-44 min)
Excessive (45+ min) Cancelled Diverted
11 (A3) Aegean Airlines 3,580 87.87% 8.57% 1.65% 1.90% 0.28% 0.00% 39 (RE) Aer Arann Express 2,023 75.27% 9.96% 4.85% 9.91% 4.25% 0.00% 45 (EI) Aer Lingus 5,258 68.26% 12.08% 6.15% 13.52% 1.92% 0.00% 41 (SU) Aeroflot 14,165 72.84% 12.48% 6.17% 8.51% 1.33% 0.00% 32 (AB) Air Berlin 12,681 80.88% 10.20% 4.10% 4.82% 1.57% 0.00% 14 (UX) Air Europa 4,241 86.40% 7.05% 2.81% 3.71% 0.31% 0.02% 37 (AF) Air France 22,683 76.85% 12.29% 5.11% 5.75% 0.82% 0.00% 23 (YW) Air Nostrum 5,282 83.81% 9.64% 4.00% 2.55% 0.61% 0.00% 4 (CT) Air One CityLiner 2,671 89.01% 6.41% 2.12% 2.46% 1.24% 0.00% 8 (BT) airBaltic 3,178 88.29% 7.91% 1.95% 1.85% 1.35% 0.00%
24 (AZ) Alitalia 10,510 83.75% 9.64% 3.47% 3.14% 0.80% 0.00% 36 (OS) Austrian Airlines 5,282 77.81% 11.96% 4.88% 5.36% 1.36% 0.00% 28 (CJ) BA CityFlyer 1,674 82.10% 6.14% 3.59% 6.86% 8.54% 1.31% 13 (KF) Blue1 1,011 86.48% 7.77% 1.82% 3.94% 1.98% 0.00% 20 (DB) Brit Air 3,218 84.66% 8.44% 3.89% 3.00% 1.74% 0.00% 46 (BA) British Airways 21,691 65.76% 14.54% 6.96% 12.73% 2.65% 0.01% 29 (SN) Brussels Airlines 4,387 81.70% 9.82% 3.72% 4.76% 1.85% 0.00% 30 (WX) Cityjet 1,813 81.61% 8.40% 3.06% 6.58% 2.81% 0.34% 31 (OU) Croatia Airlines 1,557 81.25% 10.89% 3.54% 4.32% 0.32% 0.00% 22 (U2) EasyJet 29,880 84.08% 7.38% 3.03% 5.49% 0.63% 0.02% 5 (K2) EuroLot 1,450 88.93% 6.43% 2.07% 2.57% 3.45% 0.00%
16 (EW) Eurowings 2,401 86.27% 7.16% 3.05% 3.52% 1.71% 0.00% 19 (AY) Finnair 3,396 84.78% 9.47% 2.96% 2.78% 0.53% 0.00% 2 (4U) Germanwings 5,294 91.60% 4.53% 1.94% 1.94% 1.55% 0.00% 9 (IB) Iberia 5,752 88.11% 6.29% 2.67% 2.93% 0.24% 0.00% 1 (I2) Iberia Express 2,147 92.73% 5.03% 1.21% 1.02% 0.00% 0.00%
49 (FI) Icelandair 810 49.26% 21.91% 13.49% 15.35% 0.25% 0.00% 26 (KL) KLM 9,813 82.92% 8.68% 3.55% 4.85% 1.01% 0.00% 6 (WA) KLM Cityhopper 7,023 88.83% 4.51% 2.19% 4.48% 1.72% 0.00%
33 (LOG) Loganair Ltd. 1,906 79.35% 7.33% 3.02% 10.30% 6.24% 0.00% 27 (LO) LOT - Polish Airlines 3,794 82.55% 10.02% 2.91% 4.52% 1.37% 0.00% 25 (LH) Lufthansa 28,388 83.27% 9.87% 3.51% 3.35% 1.22% 0.00% 21 (CL) Lufthansa Cityline 10,330 84.20% 9.11% 3.36% 3.33% 2.19% 0.01% 3 (TF) Malmo Aviation 1,175 90.31% 8.30% 1.40% 0.00% 2.55% 0.00%
15 (ZN) NAYSA 1,805 86.28% 7.12% 2.95% 3.65% 4.32% 0.00% 44 (DY) Norwegian Air Shuttle 11,694 69.60% 14.92% 6.26% 9.22% 1.62% 0.00% 10 (OA) Olympic Air 2,119 87.97% 7.14% 2.35% 2.54% 1.56% 0.00% 7 (YS) Régional 4,349 88.65% 7.43% 1.92% 2.01% 1.56% 0.00%
18 (FV) Rossiya 3,359 85.03% 7.68% 2.84% 4.45% 0.39% 0.00% 34 (S7) S7 Airlines 5,451 79.06% 8.40% 4.87% 7.68% 0.59% 0.00% 35 (SK) SAS 16,933 78.46% 9.83% 4.46% 7.24% 3.57% 0.00% 40 (LX) SWISS 10,320 75.27% 13.72% 4.93% 5.92% 1.75% 0.16% 43 (TP) TAP - Air Portugal 6,122 70.67% 13.82% 6.36% 9.14% 0.80% 0.02% 47 (UN) Transaero 5,522 60.35% 15.53% 8.16% 15.97% 1.21% 0.00% 17 (HV) Transavia 1,765 85.96% 7.22% 2.16% 4.66% 0.34% 0.00% 38 (TK) Turkish Airlines 24,251 75.90% 11.58% 4.27% 8.25% 2.44% 0.00% 48 (UT) UTair Aviation 5,504 54.06% 20.71% 10.63% 14.59% 0.53% 0.00% 12 (VY) Vueling Airlines 8,579 87.57% 7.27% 1.93% 2.93% 0.37% 0.30% 42 (WF) Widerøe's 9,857 71.30% 12.25% 5.60% 10.86% 6.27% 0.00%
Aggregate 358,094 79.01% 10.38% 4.29% 6.30% 1.66% 0.02%
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Rank Airport Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
20 Amsterdam (AMS) 14,204 74.70% 13.68% 4.90% 6.68% 1.31% 0.04%
2 Athens (ATH) 3,981 85.30% 9.02% 2.27% 3.41% 0.58% 0.00%
4 Barcelona (BCN) 8,477 84.47% 8.62% 2.85% 3.85% 0.41% 0.20%
13 Berlin (TXL) 5,835 78.30% 11.48% 4.22% 5.90% 2.06% 0.10%
19 Birmingham (BHX) 2,633 75.34% 12.29% 4.73% 7.57% 1.14% 0.08%
15 Brussels (BRU) 6,510 77.95% 12.36% 4.44% 5.25% 1.06% 0.00%
7 Copenhagen (CPH) 6,887 82.36% 9.29% 3.23% 5.11% 2.60% 0.00%
5 Dusseldorf (DUS) 5,889 83.01% 9.85% 3.16% 3.93% 1.58% 0.05%
12 Frankfurt (FRA) 14,999 79.41% 13.07% 3.87% 3.58% 1.06% 0.07%
24 Geneva (GVA) 5,214 69.09% 14.58% 5.71% 10.45% 1.84% 0.18%
8 Hamburg (HAM) 3,610 82.35% 9.00% 3.82% 4.75% 4.27% 0.09%
16 Helsinki (HEL) 5,544 77.82% 13.91% 4.11% 4.16% 0.79% 0.00%
1 Istanbul (SAW) 3,656 86.25% 7.90% 2.48% 3.37% 1.72% 0.00%
33 Istanbul (IST) 15,118 38.27% 38.93% 12.59% 10.21% 2.26% 0.00%
30 Lisbon (LIS) 5,282 62.65% 19.81% 7.48% 10.00% 0.81% 0.06%
25 London (LHR) 17,430 68.05% 15.84% 6.41% 9.66% 2.40% 0.04%
26 London (LGW) 7,991 67.58% 14.73% 6.50% 11.19% 1.26% 0.00%
27 Lyon (LYS) 3,726 66.79% 22.42% 6.77% 4.02% 1.23% 0.00%
10 Madrid (MAD) 11,125 80.34% 10.76% 3.92% 4.90% 0.41% 0.08%
31 Manchester (MAN) 4,875 55.02% 26.64% 8.64% 9.65% 0.98% 0.04%
32 Moscow (DME) 9,696 40.15% 26.46% 13.64% 19.75% 5.58% 0.00%
34 Moscow (SVO) 9,174 25.54% 38.02% 17.79% 18.65% 1.46% 0.00%
35 Moscow (VKO) 4,866 18.93% 34.00% 22.15% 24.92% 1.95% 0.00%
11 Munich (MUC) 11,954 79.95% 11.98% 3.78% 4.29% 1.36% 0.00%
23 Oslo (OSL) 8,062 72.24% 12.81% 5.90% 9.04% 2.87% 0.01%
3 Palma Mallorca (PMI) 2,469 85.24% 9.37% 2.39% 3.00% 0.12% 0.00%
28 Paris (CDG) 16,345 65.98% 19.39% 7.37% 7.25% 0.77% 0.01%
29 Paris (ORY) 8,736 65.76% 19.12% 7.17% 7.86% 0.73% 0.08%
6 Prague (PRG) 3,330 82.47% 10.23% 3.80% 3.50% 0.48% 0.00%
22 Rome (FCO) 10,643 72.91% 16.51% 5.42% 5.15% 0.84% 0.01%
17 Stockholm (ARN) 7,001 77.68% 15.46% 3.28% 3.47% 1.70% 0.10%
14 Toulouse (TLS) 2,616 78.04% 12.56% 4.66% 4.74% 0.76% 0.00%
18 Vienna (VIE) 7,568 77.55% 13.25% 4.34% 4.86% 0.85% 0.00%
9 Warsaw (WAW) 3,409 81.93% 10.15% 3.63% 4.29% 1.47% 0.00%
21 Zurich (ZRH) 7,154 74.29% 16.20% 5.04% 4.34% 1.03% 0.13%
Aggregate 266,009 68.83% 17.12% 6.45% 7.56% 1.54% 0.04%
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Rank Airline Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
1 (BX) Air Busan 1,876 93.20% 4.45% 1.18% 1.18% 0.48% 0.00% 17 (CA) Air China 31,672 75.35% 11.66% 4.88% 8.09% 1.82% 0.02% 36 (AI) Air India 11,463 55.63% 15.82% 9.69% 18.87% 0.60% 0.00% 28 (AK) Airasia 13,347 62.50% 16.94% 9.16% 11.41% 0.41% 0.00% 10 (NH) ANA 20,498 83.85% 10.44% 2.92% 2.80% 0.61% 0.00% 8 (EH) ANA Wings 7,822 86.39% 8.05% 2.55% 3.02% 2.12% 0.00%
19 (OZ) Asiana 9,522 74.48% 13.99% 5.41% 6.12% 0.83% 0.00% 16 (PG) Bangkok Airways 5,129 76.42% 15.28% 4.36% 3.94% 1.60% 0.00% 34 (JD) Beijing Capital 4,985 58.50% 16.67% 9.66% 15.05% 1.10% 0.12% 23 (CX) Cathay Pacific 8,920 69.99% 14.50% 6.60% 8.83% 0.66% 0.08% 29 (CI) China Airlines 5,616 60.96% 23.71% 9.03% 6.28% 0.43% 0.02% 26 (MU) China Eastern 46,379 65.08% 14.14% 7.25% 13.47% 7.95% 0.06% 22 (CZ) China Southern 46,812 70.12% 12.75% 6.13% 10.86% 2.63% 0.14% 40 (KN) China United 3,686 48.40% 20.00% 11.71% 19.88% 5.72% 0.00% 41 (PN) China West Air 1,288 44.40% 17.74% 12.07% 25.71% 1.55% 0.08% 24 (BR) EVA Airways 4,379 69.47% 15.46% 5.93% 9.14% 0.30% 0.00% 33 (G8) GoAir 2,561 59.36% 18.48% 9.06% 13.11% 2.58% 0.00% 31 (HU) Hainan Airlines 14,906 60.02% 17.73% 8.83% 13.23% 0.88% 0.20% 9 (HD) Hokkaido 3,417 85.27% 6.83% 2.54% 5.37% 1.87% 0.00%
25 (KA) Hong Kong Dragon 4,668 67.27% 17.37% 7.14% 8.22% 0.99% 0.00% 14 (6E) IndiGo 13,714 77.74% 9.30% 4.14% 8.82% 0.31% 0.00% 38 (QZ) Indonesia AirAsia 5,576 52.23% 16.60% 9.85% 21.32% 1.49% 0.00% 6 (XM1) J-Air 4,823 87.17% 7.91% 1.88% 2.98% 1.93% 0.06% 4 (JC) JAL Express 6,819 87.54% 7.98% 2.35% 2.08% 0.81% 0.04% 2 (3X) Japan Air Commuter 4,836 90.04% 5.81% 2.03% 2.12% 1.34% 0.00% 5 (JL) Japan Airlines 10,641 87.35% 8.17% 2.21% 2.22% 0.28% 0.05% 7 (NU) Japan Transocean 2,348 86.41% 10.46% 2.01% 1.11% 0.64% 0.00%
15 (9W) Jet Airways 6,916 76.75% 9.62% 4.47% 9.11% 0.62% 0.06% 13 (S2) JetKonnect 8,798 79.85% 8.19% 3.76% 8.19% 1.80% 0.00% 12 (KE) Korean Air Lines 12,749 80.18% 11.35% 3.80% 4.57% 0.38% 0.09% 37 (8L) Lucky Air Co 2,988 52.81% 18.37% 7.36% 21.12% 10.01% 0.33% 27 (MH) Malaysia Airlines 15,794 63.64% 16.79% 7.99% 11.58% 1.87% 0.00% 30 (PR) Philippine Airlines 3,152 60.94% 16.56% 8.95% 13.12% 0.35% 0.45% 32 (FM) Shanghai Airlines 7,431 59.56% 17.79% 7.76% 14.88% 7.39% 0.01% 11 (SQ) Singapore Airlines 7,606 82.04% 9.93% 3.30% 4.72% 0.74% 0.01% 21 (BC) Skymark Airlines 4,145 71.50% 17.89% 5.40% 5.21% 0.46% 0.00% 20 (SG) SpiceJet 3,996 71.96% 8.91% 5.20% 13.93% 7.63% 0.00% 3 (FD) Thai AirAsia 7,235 87.59% 7.24% 2.68% 2.49% 0.00% 0.00%
18 (TG) Thai Airways 8,886 74.57% 17.50% 5.21% 2.72% 0.38% 0.00% 35 (GS) Tianjin Airlines 9,794 57.35% 16.77% 8.94% 16.85% 3.03% 0.08% 39 (MF) Xiamen 13,008 52.10% 20.78% 11.19% 15.92% 1.39% 0.02%
Aggregate 410,201 70.84% 13.44% 6.06% 9.61% 2.30% 0.05%
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Asian Airports
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Rank Airport Sample Size On-time Late
(15-29 min) Very Late
(30-44 min) Excessive (45+ min) Cancelled Diverted
24 Beijing (PEK) 22,387 55.98% 27.54% 9.28% 7.12% 2.81% 0.07%
21 Changsha (CSX) 4,981 58.85% 15.48% 7.73% 17.74% 2.33% 0.21%
23 Chengdu (CTU) 9,762 56.95% 19.66% 8.93% 14.35% 2.26% 0.10%
26 Chongqing (CKG) 7,857 53.34% 19.14% 8.67% 18.67% 2.79% 0.18%
14 Dalian (DLC) 3,866 70.42% 12.71% 4.92% 11.93% 3.72% 0.03%
12 Delhi (DEL) 11,942 73.77% 8.08% 4.87% 13.27% 1.37% 0.01%
6 Fukuoka (FUK) 6,003 85.84% 8.25% 2.60% 3.27% 0.60% 0.05%
25 Guangzhou (CAN) 14,634 54.18% 24.92% 9.62% 11.12% 2.27% 0.15%
22 Haikou (HAK) 3,937 58.15% 18.66% 9.05% 13.99% 0.89% 0.15%
28 Hangzhou (HGH) 6,955 51.13% 21.97% 10.93% 15.88% 2.50% 0.09%
17 Hong Kong (HKG) 14,415 67.65% 16.49% 6.45% 9.39% 1.19% 0.02%
4 Jeju (CJU) 4,180 88.98% 5.39% 2.19% 3.44% 1.84% 0.00%
30 Kunming (KMG) 10,267 49.12% 20.82% 9.01% 21.00% 11.01% 0.05%
2 Nagoya (NGO) 3,490 92.37% 3.97% 1.21% 2.42% 0.52% 0.03%
34 Nanking (NKG) 4,599 38.76% 20.32% 14.35% 26.50% 5.31% 0.07%
9 Okinawa (OKA) 4,237 82.73% 12.10% 2.85% 2.32% 0.50% 0.00%
1 Osaka (ITM) 6,086 92.87% 4.44% 1.39% 1.29% 0.74% 0.02%
5 Osaka (KIX) 4,922 86.92% 7.63% 2.22% 3.22% 0.45% 0.00%
15 Qingdao (TAO) 4,679 69.40% 13.55% 5.75% 11.28% 2.99% 0.02%
35 Sanya (SYX) 4,375 35.68% 19.89% 14.97% 29.39% 1.53% 0.07%
7 Sapporo (CTS) 6,074 85.17% 6.51% 2.70% 5.60% 2.95% 0.02%
10 Seoul (GMP) 5,035 82.62% 12.43% 1.77% 3.17% 1.13% 0.00%
18 Seoul (ICN) 10,515 67.09% 19.19% 6.26% 7.46% 0.27% 0.01%
31 Shanghai (SHA) 10,036 48.12% 28.21% 9.64% 13.93% 5.42% 0.09%
32 Shanghai (PVG) 12,931 43.08% 32.96% 9.37% 14.55% 3.99% 0.04%
27 Shenzhen (SZX) 9,730 52.58% 22.83% 10.07% 14.40% 3.35% 0.12%
13 Singapore (SIN) 15,148 71.11% 15.51% 6.12% 7.24% 2.64% 0.01%
11 Taipei (TPE) 7,193 80.20% 11.88% 3.70% 4.22% 0.51% 0.00%
3 Tokyo (HND) 18,661 89.35% 6.92% 1.77% 1.94% 0.50% 0.02%
8 Tokyo (NRT) 8,279 84.35% 9.18% 2.97% 3.47% 0.48% 0.02%
29 Urumqi (URC) 5,045 49.70% 19.21% 8.03% 23.02% 3.21% 0.04%
16 Wuhan (WUH) 5,652 67.93% 13.26% 6.60% 12.10% 2.46% 0.11%
20 Xiamen (XMN) 6,601 59.01% 14.81% 9.15% 16.96% 2.53% 0.06%
19 Xian (XIY) 8,562 66.27% 19.13% 5.60% 8.83% 3.60% 0.17%
33 Zhengzhou (CGO) 4,831 41.22% 18.93% 13.10% 26.57% 3.33% 0.17%
Aggregate 287,867 65.32% 17.13% 6.80% 10.68% 2.49% 0.06%
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Top 10 Lists
,-./' 01&21."' 3.451$"'
1 (GF) Gulf Air 88.99%
2 (SV) Saudi Arabian 88.72%
3 (IB) Iberia 88.11%
4 (JL) Japan Airlines 87.35%
5 (UX) Air Europa 86.40%
6 (AY) Finnair 84.78%
7 (U2) EasyJet 84.08%
8 (NH) ANA 83.85%
9 (AZ) Alitalia 83.75%
10 (LH) Lufthansa 83.27%
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1 (HA) Hawaiian 95.99%
2 (G4) Allegiant 87.30%
3 (VX) Virgin America 86.72%
4 (AS) Alaska 85.33%
5 (3M) Silver 81.02%
6 (QX) Horizon 80.58%
7 (YV) Mesa 79.60%
8 (DL) Delta 79.33%
9 (US) US Airways 78.83%
10 (JIA) PSA 77.93%
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1 (I2) Iberia Express 92.73%
2 (4U) Germanwings 91.60%
3 (TF) Malmo Aviation 90.31%
4 (CT) Air One CityLiner 89.01%
5 (K2) EuroLot 88.93%
6 (WA) KLM Cityhopper 88.83%
7 (YS) Régional 88.65%
8 (BT) airBaltic 88.29%
9 (IB) Iberia 88.11%
10 (OA) Olympic Air 87.97%
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1 (BX) Air Busan 93.20%
2 (3X) Japan Air Commuter 90.04%
3 (FD) Thai AirAsia 87.59%
4 (JC) JAL Express 87.54%
5 (JL) Japan Airlines 87.35%
6 (XM1) J-Air 87.17%
7 (NU) Japan Transocean 86.41%
8 (EH) ANA Wings 86.39%
9 (HD) Hokkaido 85.27%
10 (NH) ANA 83.85%
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Top 10 Lists
,-./' 01&=7&8' 3.451$"'
1 Tokyo (HND) 89.35%
2 Tokyo (NRT) 84.35%
3 Sydney (SYD) 81.71%
4 Madrid (MAD) 80.34%
5 Munich (MUC) 79.95%
6 Charlotte (CLT) 79.77%
7 Frankfurt (FRA) 79.41%
8 Detroit (DTW) 78.63%
9 San Francisco (SFO) 78.36%
10 Seattle (SEA) 78.21%
^.*
,-./' 01&=7&8' 3.451$"'
1 Honolulu (HNL) 92.88%
2 Charlotte (CLT) 79.77%
3 Washington (DCA) 79.66%
4 Detroit (DTW) 78.63%
5 Portland (PDX) 78.43%
6 San Francisco (SFO) 78.36%
7 Seattle (SEA) 78.21%
8 Miami (MIA) 77.72%
9 Minneapolis (MSP) 76.83%
10 Salt Lake City (SLC) 76.75%
,-./' 01&=7&8' 3.451$"'
1 Istanbul (SAW) 86.25%
2 Athens (ATH) 85.30%
3 Palma Mallorca (PMI) 85.24%
4 Barcelona (BCN) 84.47%
5 Dusseldorf (DUS) 83.01%
6 Prague (PRG) 82.47%
7 Copenhagen (CPH) 82.36%
8 Hamburg (HAM) 82.35%
9 Warsaw (WAW) 81.93%
10 Madrid (MAD) 80.34%
,-./' 01&=7&8' 3.451$"'
1 Osaka (ITM) 92.87%
2 Nagoya (NGO) 92.37%
3 Tokyo (HND) 89.35%
4 Jeju (CJU) 88.98%
5 Osaka (KIX) 86.92%
6 Fukuoka (FUK) 85.84%
7 Sapporo (CTS) 85.17%
8 Tokyo (NRT) 84.35%
9 Okinawa (OKA) 82.73%
10 Seoul (GMP) 82.62%
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Appendix A>Q7&I"74*"<*A>13$4*F(>*<"11"L&7'*)>%;4*3%>*:4>@*)"*@>48%&B>*37@*83)>'"%&M>*)(>*;3'7&):@>*"<*K&'()*@>13$4a*
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