Flipping adult social care
Flipping adult social careBuilding the next generation ADASS in the West MidlandsWest Midlands ADASS Prospectus April 2019
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“A region with a sustainable health and care system, that supports thriving economies and communities; promoting independence and social justice”
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What is aprospectus?“Document describingthe major features of aproposed business venture in enough detail so that prospectiveinvestors, participants or buyers may evaluate it.”
Our Vision
We want to create a region with asustainable health and care system,that supports thriving economiesand communities; promotingindependence and social justice.
Why publish aprospectus?
We want to change ourapproach to build ourprofile and connect withpartners who can helpus meet our vision.
Flipping adult social care
Foreword –from Andy Begley, Chair WM ADASS
Director of Adult Servicesand Housing, Shropshire Council
West Midlands ADASS (WMADASS) andImprovement and Efficiency West Midlands(IEWM) have run a successful improvementprogramme over the past decade. Theapproach has been sustained by identifyingclear shared priorities, combining andmaximising the use of stretched resources andcontinually refreshing the programme so that itmeets the requirements of adult social care as itresponds to the changing policy, financial andimprovement agendas of the sector.
We think it is time to refocus our approach andthis prospectus sets out some key conceptsthat we want to work with our partners todevelop.
Transforming ourapproach from adeficit model to onethat highlights theassets that we haveand contribution thatthe sector makes tothe West Midlandseconomy.”
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Solving the adult social care puzzleThe RubikTM cube hasmore than one billionpossible turns to find a solution.
We have developed asimple model to help usfind solutions to the adultsocial care challenges we all face.
Martin Samuels
Our approach toimprovement starts withself awareness and ourimprovement plan helpsus focus on the Why, What,When, How and HowMuch. This plan helps tokeep our objectivesconsistent and simple.
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Rubic programme management tool
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How? Making sure we mitigateour biggest risks andchallenges: - finance,safeguarding, marketfragility, transforming care,delayed transfers of care. Whilst building aprogramme that issuccessful in focusing on transformation,collaboration with ourpartners and promotingwhat we do as a sector tosupport the mostvulnerable in ourcommunities.
Jenny Wood
Delayed transfers of carehave been one of ourbiggest risks. Throughour statement of intent,we have reduced delaysby 19% across the regionduring 2017/18.
Getting above the parapet
1. Performance and Outcomes
2. Leadership and Governance
3. Commissioning and Quality
4. SystemIntegra on – Health andSocial Care
5. Na onal priori es and partnerships
6. Resourceand workforce management
7. Culture and challenge
Risk andareas offocus
Transforma on + Collabora on + Promo on
Mi ga on = Success
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How we aredevelopingnew modelsfor efficientandeffective social care.
What does good adult social care look like?
Our 4c’s Model
David Watts
We want to useour data better todemonstrate whatgood looks like,working withImpower as ourinsight partner.
StrongCommunities
Asset-basedcommunitydevelopmentEarly intervention Prevention Social prescribing
ManagedContacts
demand fromcontacts: • Digital
innovation• Turning data
into knowledge• Public-facing
informationand advice
• Maximisingcommunity
EffectiveConversions
• Personalisedservices
• Co-producedwith users and carers
• Social workpractice
• Reablement• At home
EfficientConsumption• Financial
performance• Market
management• Safeguarding• Transforming
care• Safe and timely
transfers of care• Commissioning
for betteroutcomes
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Driven by Sector ledimprovement
We believe improvementstarts from self-awarenessand working with peers tofind support and challenge.
Pete Fahy
Our starting point is to understand our own individual council financial and performancechallenges and to worktogether to improve.
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Our regionalsupport offer
Through West MidlandsIEWM we have a pool ofexperienced associates able to support the region in focusing on our key challenges.
.
Our Associates offer in 2019:
Support to:Drive safe and timely transfer of careProvide safeguarding advice Implement future workforce planning Develop market management and future care homes visioning
Provide a performance and knowledge hub Promote the 3D leadership programme todevelop future leaders Undertake finance diagnostics Promote the social care economyUndertake peer challenge / self-assessment Communicate our key messages.
Avril Wilson We have built a pool of trusted and valuedassociates that providesupport and capacity to our programme, all of whom are recruited through theWorcestershire DPS
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Working with ourpartners onimprovement
We recognise theimportance of working withour partners and are strivingto build new relationshipsthat help bring together ourcollective resources tofocuson improved socialcare outcomes..
Our partners
NHSELGAAchedemic Sciencenetwork Public health england ADCS ADPHSkills for careCare quality commission Health Education EnglandWest Midlands CombinedAuthourity County Councils Network Solace
Ian James CHIA LGA West Midlands ADASS workclosely with the LGA andplay a key role in bringingtogether the views of thesocial care sector as westrive towards a moreintegrated health and careimprovement offer in theWest Midlands.
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Where?
We recognise thecomplexity of ourorganisational boundaries,but recognise theimportance ofcommunities andneighbourhood whichprovides the building blocks for successful place-based planning.
We are 14 upper tiercouncil directors of adultsocial care based in theWest Midlands.
Richard harling The West Midlands is made up of metropolitan, unitary,and county councils. We seegreat advantages of workingtogether on the WestMidlands’ footprint’ as well as working with ourbenchmarking councilsnationally.councils nationally.
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How much?
Paula Furnival
If we were a privatecorporation we would beseen as a major player inthe regional economy. The figures speak forthemselves.
£2.3billiongross spend inWest Midlands
570,000 unpaid carerscontributing estimated £14.6 billion of added
value to regional economy
Contributing
£4.4bto the regional
economy
Operating at
4,100locations
Creating
170,000jobs
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How are wePerforming
As a region ourperformance varies, andeach council recognises the need to continuouslyimprove, based on local,regional and nationalcomparisons.
We know what we are
Our annual balancescorecard providesdetails of eachcouncil’s performanceusing qualitative andquantitative data.
Graeme Betts We have some bigchallenges in our region,but we are all committedto finding new andinnovative approaches toensure the best possibleoutcomes for the peoplein our communities.
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Who we are
There are 14 Directors of Adult Social Services in the region
We are 1 of 9 regions that make up ADASS in England
We try to use the maximCreate Once, UseNumerous Times (COUNT)
Why produce things 14 times when you can do it once?
Paul Edmonson-Jones When I recently moved to the West Midlands I wasimpressed with the welcomeI received from colleagues atWM ADASS and the supportthey were able to give me as I moved into a new role.
East Midlands
Greater London
Yorkshire and Humber
Eastern
North East
North Western South Eastern
South West West Midlands
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Psychogeography ofCare and Health
Many assets thatcontribute to people’soverall well-being are in the verycommunities in which they live.
#socialcarefutureAdd description from Twitter
Pete Jackson WM ADASS We recognize the importanceof places, communities andneighbourhoods.Organisational boundariesdon’t always show the fullpicture or the contributionlocal government overallplays to improve people’s life chances.
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West Midlands ADASS is forging new partnerships tomaximise the use ofdata to revolutionisehow care is plannedand delivered.
The West Midlands Social Care Data andTechnology Collaborative.
Working with AHSN, NHS Digital and LGA
“The future is alreadyhere – it's just notevenly distributed.”William Gibson
Join the DataRevolution (Tech Severn)
Ÿ
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We have designed abespoke programmeduring 2018 to providea 5-day programme for42 first line managersto prepare them withthe practical tools tobecome future adultsocial care leaders.
3D Leadership Programme – Future Leaders inAdult Social Care
Graduates from the latest cohort with Andy Begleyand David Watts
“ADASS sometimesfeels like it representsa different generationof social care leaders”
Disruptive Leadership
It’s time for change!
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Using technology to improvecommunications and build strongernetworks
Skype/teleconferencing
Social media
Website
CommunicationsPromotionPartnering with BoilerHouse and Shropshire Council
Shelley Madley WM ADASS We are using digitaltechnology not only with thecommunities that we workwith but also to improve how we communicate withcolleagues nationally andinternationally.
Flipping adult social care
Follow on twitter @WMADASS
Look at our Websitehttps://www.westmidlandsiep.gov.uk/info/13/wm-adass-adult-social-care
Email us at [email protected]