HAN RAKELS & BERNADETTE VAN DIJCK
Cynefin Framework (Snowden et.al,HBR, 2007)
How to make sense of
many perspectives?
Facilitating Multistakeholder DialogueSystemic Change
Large Group Interventions leading to Emerging Practice
The limits of Face-to-face meetings
“COULD WE HAVE A MINUTE OF YOUR TIME
?”
“WE ARE INTERESTED IN
YOUR OPINION !”
SURVEYS
ASSUMPTIVE SURVEYSLimited applicability in complex settings
Modern technogies
Embracing complexity
Adaptive learning
So what now…?
Sprockler is...A tool and philosophy for adaptive learning
…from stories
to statistics…To generate quantitative (meta) data,
backed-up by qualitative information
- Explanatory power of stories
- Objectivity of numbers
How does it work?
what’s your
STORY?
Can you tell me a story about a moment in the past month that you decided – because of transport security - to cancel a (personal or professional) appointment or decided to take a different route?
Incidents in Kabul
Self-significationMeaning mapping framework
Intuitive and instinctive responses
Fill in the grey areas between multiple choice options
Ownership with respondents
Authentic and more accurate data
The reason for cancelling or rerouting was:Reported security incident
Fear of insecurity
Bipole
The situation in my story happens
Bipole
Rarely Daily
The moment of travel you avoided was: Morning
Afternoon
Evening
Tripole
Tripole
Which area did you avoid in the event of the story?
Picture Pointer
App & Web CollectorOnline &App collector
Collector in action
Avicres &Kindermissionswerk
YouthLEADUNICEF
Univ GhentFuture
Women in conflict (oPt)
VisualizationQUANTITATIVE AND QUALITATIVE
Semi-automated analyses and overviews for ownership, swiftness and users friendliness
Advanced statistical analysis possible
The moment of travel you avoided was:
At night I do not feel safe, and I never go to any invitation, my neighbourhood is too insecure. In the morning I bring my children to school and I'm going to work.
EveningMorning
Afternoon
EveningMorning
Afternoon
The moment of travel you avoided was:
Reported security incident
Fear of insecurity
The reason for cancelling or rerouting was:
Reported security incident
Fear of insecurity
The reason for cancelling or rerouting was:
Which area did you avoid in the event of the story:
Which area did you avoid in the event of the story:
EveningMorning
Afternoon
Reported security incident
Fear of insecurity
Pregnant woman
Others
SCIENTIFIC
INNOVATIVE
ONERSHIP OF DATA
TECHNICALLY ADVANCED
EASY OF USE
ON AND OFFLINE MULTILINGUALSECURE
ANONYMOUS
FLEXIBLE
Some features
UNDER DEVELOPMENT
CLOSING THE LOOP
ApplicationsMonitoring and evaluation
Strategic assessments
Lobby and advocacy
Needs assessments
Organisational DiagnosisCohort studies
Customer satisfaction Trend analysis
Impact asessment
SourcesDavid Cooperrider ‘The Art of Questioning’ on Appreciative Inquiry
Brenda Dervin and Karl Weick on ‘Sensemaking’
Cynthia Kurz and Dave Snowden on ‘Cynefin Framework’ and ‘Sensemaker”
Marvin Weisbord and Sandra Janoff on ‘Future Search’
Robert Keidel on Seeing Organizational Patterns
Charles Osgood on The Measurement of Meaning
COMPLEXITYWhat is emerging?
Does it make any
sense?
National GovernmentCommunity Radio Station ManagersRadio Program MakersJournalists Civil SocietyForeign Radio Development ExpertsUN Organisations
The “whole system” in the room
Future Search – Community Radio Liberia
In what part of the house is fuel poverty most felt?
Picture Pointer
Most of the time you can find me in the streets in the..
TripoleMorning
Afternoon
Evening
Voice of the peopleOf Groningen
MINHA HISTORIA E PRINCIPALMENTE SOBRE...
Um GrupeUm Individuo
“Como minha tarefa de supervisionar, tive receio de não ser bem aceita. Pois ambas as partes não se conheciam. Mas como pessoa observadora que sou fui aos poucos me aproximando e interagindo com”
“Toda sua família com exceção do pai, viveu na casa Esperança, hoje vive ela e uma tia. Seu nascimento foi na casa de abrigo da sede da Avicres, depois foi para a casa Esperança.”
“Conhecer a Avicres e seu trabalho com crianças e adolescente em vuneralida-de social, foi um desafio pais não tinha conhecimento de como via trabalhar com esse pelilico.”