Download - From the Front Lines
![Page 1: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/1.jpg)
From the Front LinesJohn McGowan - Facilitator
![Page 2: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/2.jpg)
Presenters John McGowan
Attorney - LCM Relo Solutions
Robin Haddad Senior Client Services Manager - Cartus
Lois Johnson Director – ADP Real Estate Assistance Program
Mark Vento Senior Mortgage Loan Officer – Bank of America Home Loans
![Page 3: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/3.jpg)
Robin Haddad Creative Counseling - it’s how you say it and the empathy
that you show that matters
Today’s Benefits - advising the client on how to assist the transferee in difficult times
Approvals and Exceptions - what the transferees believe they need
Transferee issues - setting expectations, resolving complaints, re-setting expectations
![Page 4: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/4.jpg)
Lois Johnson
Added Value Benefit for Personal Real Estate Transactions
Home Sale Challenges for Employees
Home Finding Assistance – What the Employee Really Needs
Setting the Stage for the Preferred Lender Process
![Page 5: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/5.jpg)
Mark Vento Preparing the Transferee for Processing in 2010
Helping Transferees Understand Loan Documentation
The Buyout Process
Closing Time Lines and Issues
What the Transferee Needs to Know About Privacy Laws
![Page 6: From the Front Lines](https://reader036.vdocument.in/reader036/viewer/2022082414/568130b2550346895d96c7f8/html5/thumbnails/6.jpg)
Conclusion
Q&A