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J. Scott DeHart, Manager, NSAAPJeddah, Saudi Arabia 16-19 September 2012
Middle East Region (MID) Civil/Military Cooperation Seminar
Fundamentals of Communication
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Building Blocks of CommunicationEveryone is engaged in aviation activities -yet we come from different backgrounds,
daily requirements and constraints to operational efficiency
How to Communicate Effectively
Fundamentals of Good Communication
How does this impact our ability to communicate effectively?
"What I hear I forget, what I see I remember, what I do - I understand."
Confucius
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• Why is communication important?• How do we communicate?• What are we saying?• What do we hear?• How are we understood?
2
Building Blocks of Communication
The ability to express an idea in a clear and well understood manner,
is just as important as the idea itself
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– To increase understanding, knowledge and capabilities
– To build trust and create good working relationships
– To make ourselves clearly understood– To create effective change– To be successful
3
Why is communication important?
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What does it mean to you if I say – “let’s secure this room”
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The civilian will lock the door
The military will draw weapons, search everyone in the room, and then take both offensive and defensive
positions securing all entry and exit points inside and outside of the room
How are we understood?
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– Non-verbally• Body language• Eye contact• Physical distance or relation to the speaker
Is often the best indicator of understanding by the audience
5
Non-Verbal Video
How do we communicate?
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– Written word• Complimentary or supplemental to the
spoken word• To a scattered audience (memo or emails –
good way to communicate?) – Verbally
• Casually• Formally (briefings, presentations and
meetings)
7
How do we communicate?
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– It is a complex process to be able to speak or write and be understood
– Communication must be specifically designed for the intended audience
– A high percentage of people do not understand the main points of a presentation due to:• Distractions from the message • Lack of focus or not paying attention to the
message (Focus Video)9/18/20126/92010 8
What are we saying?
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– Be organized!– Know your subject and your audience– Practice, Practice, Practice – Be mindful of your rate of speech
9/18/20126/92010 10
What are we saying?
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What do we hear?– Most people do not know how to listen well– Many people are easily distracted– It is human nature to daydream
How can I be a better listener?– Focus your attention on the speaker– Take notes– Do not create your response before they are done
speaking
11“Seek first to understand, then to be understood.” Stephen R. Covey
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Questions?
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National Special Activity Airspace Project (NSAAP)
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"And we're going to advance a next-generation air traffic control system to
reduce travel time and delays for American travelers."
NSAAP is the NextGen effort to enhance and more efficiently manage Special Activity Airspace
Image source: http://change.gov/newsroom/entry/new_official_portrait_released/
What is the National Special Activity Airspace Project (NSAAP)?
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Who Supports NSAAP?
CIVIL AVIATION
THE DEPARTMENT OF DEFENSE
THE FEDERAL AVIATION ADMINISTRATION All ATO Lines of BusinessAir Traffic Safety Action Program (ATSAP)NATCA Other FAA LOBs
All Commercial Carriers, NBAA, AOPA, others
DoD’s Policy Board for Federal Aviation
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• To establish an electronic SAA scheduling capability
• To exchange real-time SAA data across FAA and DOD technology platforms
• Broadcast SAA real-time status information to all NAS stakeholders
• To establish a robust SAA metric and analysis system for improved airspace management and future airspace planning and design
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Dept. of Energy data for CY 2011At current consumption rates, every penny per gallon increase in fuel per year, translates to $175 MILLION in additional operating expenses and $17.5 Billion For every dollar per gallon fuel increase per year (based upon 2010 fuel data)
Budget cuts force Pentagon to redefine priorities: What can't we afford to cut?
DoD to find $486 billion dollars worth of cuts from the defense budget over the next 12 years.”
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Total Delay Impact Study – Sponsored by the FAA ATO Strategy and Performance Business Unit, through its National Center of Excellence for Aviation Operations Research (NEXTOR). NEXTOR Study Group included
several prominent universities some of which were - UC Berkeley, MIT and Virginia Tech.
Why NSAAP Now?
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U.S. airlines will carry
732 million passengers this year,
746 million next year
and eventually 1.2 billion in 2032
Steve Cowell- of SRC Aviation LLC.
“Look at the aircraft orders
at Boeing and Airbus.”
“If you wanted to order an airplane
from Boeing right now,
you wouldn’t get it for seven years.”
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Over 1000 Pieces of Special Activity Airspace
What are the Issues?
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Special Activity Airspace
• Aerial Refueling Tracks
• ALTRVs• ATCAAs• Instrument Routes• MOAs• Orbit Areas• Prohibited Areas
• Restricted Areas• Special Flight Rules
Area (DC area)• Temporary Flight
Restrictions• Temporary SUA• Visual Routes• Warning Areas
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Current ShortcomingsFAA Mission Coordinator’s DeskAt least 15 Different Systems Used to Process and Distribute SAA Schedules
ERAM URET SAMS TFMSKVDTHOST
TFMSERIDS PC
AISR/email
Printer
PCAISR/email
SecureFAX
Paper SAA
SchedulesIn Trays
Telephone
RecordedLandline
Secure Phone
VSCS
Paper SAA Schedules on Clipboards
Printer
Problems with the Current System
• Lack of standardized formats for schedule submission• Lack of full participation in using automated processing• Limited automation for timely schedule notification• No automated means for disseminating real-time
military airspace status information• No automated tools for tracking, measurement,
analysis, and reporting• No nation wide civil/military system
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Circumnavigating “Inactive” Airspace
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THUNDR31
DARK41
OPUS35
Savings (DARK41-B1) Time: 2:01 minDistance: 18.3 nmFuel: 130.4 gallonsCO2: 2750.2 lbs
Savings (THUNDR31-A10)Time: 2:00 minDistance: 9.9 nmFuel: 18.5 gallonsCO2: 390.5 lbs
Savings (OPUS35-C130)Time: 7:09 minDistance: 29.4 nmFuel: 73.2 gallonsCO2: 1544.3 lbs
Over $1200.00 in extra fuel
for 11 mins of additional
flight!
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77,000 NM in additional flying miles
15,000 minutes in additional time
&
Impact on the Environment . . . 1,958,000 lbs of additional CO2 emissions
What is the cost to Civil and Military operations?
25
• Cost to Aviation Stakeholders estimates are based upon FAA NSAAP Benefits Analysis Study• CO2 Image Source: http://www.topnews.in/panel-study-airline-emission-2228006
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Every Day over
$275,000in extra fuel
Image source: http://en.wikipedia.org/wiki/File:Stacks_of_money.jpg
NSAAP B&A - Estimated is based upon 2010 fuel costs of 3.00 a gallon
What is the cost to aviation?
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A PROJECT OF NATIONAL IMPORTANCE
• Affects every aviation operator (domestic and International)
• Touches all branches of the military• Involves most of FAA’s Air Traffic Organization• Involves DHS, NASA, and many other US government
agencies• Affects every member of the flying public• Offers an opportunity to save $$ Millions $$ during
times of shrinking budgets and increasing fuel costs
NSAAP: A Near-Term Win for NextGen
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Spppp
SAA Schedule Creation/
Amendment/Cancellation SAA
Descriptions
NOTAMProcessing
Airspace Usage &
TrendAnalysis
Daily SAA
Usage Reports
Periodic SAA Trend
Reports
All NAS Operators
ALTRVS – AERIAL REFUELING TRACKS – COMMERCIAL SPACE – PROHIBITED AREAS – OTHERS
TFRs
Warning Areas
MTRs(IRs & VRs)
OrbitAreas
ATCAAsRestricted Areas
Others
MOAs
Automated SAA Schedules
Submitted in Standardized
Format
Real-time SAACoordination
SAA Activation/Deactivation/
Schedule Processing
SWIM
FAA Automation
SystemsEnrouteERAMURETESIS
ERIDSTerminalSTARSTAMRESIS
IDS 4/5Traffic Mgmt
TFMSNTML
Aero Info MgmtAISR
Others
For Official Use Only
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Airline Ops Center
Civil Aviation
Real Time Exchange of Airspace Status
Military Scheduler
System Wide Information Management (SWIM)
Air Navigation Service Provider
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Military Benefits
• Safer operations within military airspace through enhanced public knowledge of military airspace status
• Better analytical data to manage military airspace– Improved dynamic use of airspace– Better coordination of large scale military exercises
• Access to real-time and current military airspace information – Enhanced flight planning– Real-time flight management based on known military
airspace activity
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Civil Aviation Benefits
• Safer operations through enhanced dissemination of SAA information
• Enhanced flight planning and real-time flight management based on known SAA activity
• Leverage new capabilities/technology
• Single authoritative database with SAA information
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FAA Benefits
• Meeting goals of reducing emissions
• Metrics dashboard to track airspace use and trend analysis
• Improved accountability for military airspace use and managing the nations airspace
• Ability to subdivide/create airspace volumes that make efficient use of available airspace
• Interface between military airspace data and other air traffic automation systems
More efficient use of the nations airspace as set forth in Public Law
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Yearly Direct Benefits• Reduced Flight Miles - 28 Mil NM• Reduced Flight Time – 93,000 hours• Estimated over $100M savings in fuel per year (based on jet
fuel at $3.00 a gallon)
– Military: ~ $12M– Civil Scheduled: ~ $75M– Civil on Demand: ~ $18M
• Reduction in Carbon Emissions – 325 mil kg• Improved Safety - Potential reduction in Operational
Deviations ~ 100/year (estimated)• More efficient FAA and DOD Operations• Enhanced measurement of airspace utilization
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Questions?
Working Together - NSAAP