Future of Ticketing System
for Smart Transportation
Ir CS Chang and Ms Crystal Choy
Pypun-KD & Associates Limited
Agenda
Smart Transportation in Smart City
Overview on Existing Ticketing System
Problems / Issues of Existing System
Future Ticketing System
Some Reference Examples to Share
Challenges and Opportunities
Conclusion
Smart Transportation in Smart City
Urban Planning
• Smart City
• Integrated Development & Spatial Planning
• “Green, Efficient, Safe”
Transportation
Planning
• Smart Transportation
• Transportation & Traffic Strategy
• Integrated Transportation System (ITS)
System Design
• Smart Ticketing System
• Management & Operation
• Big Data
• Devices & Network
What is Smart City ?
Data
Platform
Network
Device
What is Smart Transportation ?
Traffic
Energy
Environment
Tolling
E-Vehicle
Railway
Bus
Ship
Airplane
Integrated
Transportation
System (ITS)
Management
Technologies
Integrated Fare Collection System
Role of Fare Collection System in Smart
Transportation
Smart City
Living
Railway
Environment
Bus
Economy
Ship
$400B
Globally!
Paperless Ticket
Smart Card Credit Card
Accessories & Ornament
Mobile SIM Mobile App
Overview of Existing Ticketing System
- Forms of “Tickets”
Vending/ Add-value Machine
Customer Service Centre
Authorized Service Providers
Online System Automatic Add Value Service
Overview of Existing Ticketing System
- Ways of Ticketing
Overview of Existing Ticketing System
- Fare Collection Scheme
Fare Collection Scheme
Overview of Existing Ticketing System
- Problems / Issues
Disperse & segregated Fare Collection Scheme
Wide range of “ticket” forms
Different service providers
Future Ticketing System
- Forms of “Tickets”
Basis
Form
Smart Card
Mobile
Accessories
Chip
Identity
Cloud
Future Ticketing System
- Ways of Ticketing
Future - Fare collection scheme
User schemes
Devices
Transportations
Countries
Back Office Computation
Reference Examples
Singapore
Malaysia
Indonesia
United States
United Kingdom
Europe (Cross-border)
Singapore
Land Transport Authority (LTA)
Feasibility study
Contactless ticketing
Conduct a pilot for account-based contactless fare
payment in Q4 2016
Use contactless debit / credit cards
Charge on card bills
Cooperation with banks
Malaysia
SPAD (Land transport authority)
Unified multi-modal ticketing system, for Kuala Lumpur
& the wider Klang Valley area
Cashless payment system (Roll out by early 2017)
Enable passengers to pay for:
Rail, Metro, Monorail, Bus
Support payment by:
Smart card
Debit / Credit card
NFC mobile phones.
Indonesia
The national railway’s Jakarta suburban train operating subsidiary PT KCJ
Electronic payment
IC chip contactless cards
Embedded wristbands
NFC mobile phone
Facilitate intermodal integration in the future
United States
Mobile ticketing
Chicago Transit Authority
Commuter rail operator Metra
Bus operator Pace
Mobile App
Purchase / Top-up
Contactless payment using NFC
+ Journey planner / Account management
Initial version: roll out by Q1
United Kingdom
The UK Cards Association (UKCA)
Funding from the Rail Delivery Group
To develop a framework
-> enable multiple contactless devices for pre-purchase
Single Pay As You Go
Replace cash payments
At the start of journey with known fare
Aggregated Pay As You Go
Travel multiple times/day
Records processed in back office
Calculate the charge with discounts (if any)
Pre-Purchase
Book a journey online
Store virtual ‘ticket” in the cloud database
Europe
Smart Ticketing Alliance - 24 Jun 2014
Transport smart card operators from 10 countries
Smart Ticketing Alliance founding members:
ITSO, UK
VdV, Germany
AFIMB, France / Calypso Network Association, France
UITP, International
Aim: Single transport implementation specification for EU on NFC
phones
NFC
Contactless Interface
Certification / Media security
Challenges
Challenges
Security
Sensitivity
Stability
Standard
Privacy
Political Concern
Opportunities
“Universal” Ticketing System
Increase
Patronage
Convenience
Reduce
Fraud
Greater
Flexibility
Increase
Customer
Revenue Better
Transportation
Strategy
Conclusion (1)
Smart City leads to Smart Transportation
Fare Collection is a core system to Smart Transportation (where the money comes)
Future fare collection should meet the following basic customer expectation:
Convenient to use
Secure
Cost effective
Sustainable
Environmentally Friendly
Conclusion (2)
Future fare collection should meet the
following operators’ requirements:
System Expandability
Advancement of Technology
RAM Requirements
Local and International regulations
Standardisation
What is next ?
Thank
you
Q&A