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June 21, 2013
FY 11–12 Budget
Approx. annual
document-related expenses
(2% of budget) =
$10
million
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Centralized Print Services
Brent Cumber
Vice President, Global Document Outsourcing
Xerox Corporation
© 2012 Xerox Corporation. All rights reserved. Xerox® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
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Customers Tell Us They Are Looking To:
• Control the costs of print
• Optimize communications
• Deliver outstanding digital quality
• Drive to e-presentment
• Maintain brand requirements
across print
• Manage multiple print vendors
• Provide continuous innovation
• Help to drive increased revenues
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Providing You Value with Centralized Print Services
Innovation and Global Governance
Improved End User Experience
Security and Business Continuity
Improve Environmental Sustainability
Continuous Improvement
Cost Savings and Efficiency
Positive Client
Experience
Produce
Outstanding
Results
Shared
Risk/Reward
Partnership
Xerox®
Centralized Print Services
Right Business
Model
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Xerox Centralized Print Services
Services We Provide
Print Centers
External Print Procurement
• On demand printing and copying
• Complete finishing
• Track and trace
• Global governance
• Commercial print procurement/ management
Mail and Distribution • Inbound/outbound
• Courier
• Tracking
Data Centers • Mainframe production
printing
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A Proven Approach
Your Journey
Optimize Assess
Implement Develop
Produce
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Measurable Results…..
• Improve job
turnaround time
• Improve quality
(fewer defects
and late jobs)
• Manage customer
demands more
effectively
• Improve
productivity
• Improve
capacity
• Simplify job
management
• Do more with
fewer resources
• Reduce labor cost
• More effectively
utilize equipment
• Reduce storage
and obsolescence
costs
• Improve the
student and
faculty
experience
• Improve alumni
and key
constituent
experience
• Focus on core
competency
Delight Your
Customers
Produce
More Jobs
Reduce
Your Costs
Grow Your
Business
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Insight Technology
Multi-Channel 1:1 Communication
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Advertising Revenue
Student Acquisition
•Attract the right students
•Increase pipeline
•Improve conversion
Donor Cultivation
Lifelong Relationship
•Completely turnkey
•Offset Expense
•Engage Community
•Increase Communication = Increased Contributions
•Database Enhancement - Good Data in & out drives result
•Insight, User Experience & Business Intelligence drives continuous improvement
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Higher Education
Communications & Marketing Solution
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