Download - Go Telecare Telemedicine Solutions
TELEMEDICINE DEFINITION
Definition → The remote diagnosis and treatment
of patients by means of telecommunications
Types → Audio-Video
→ Store and Forward
→ Remote Patient Monitor
→ Telephone
Note → The terms “telemedicine” and “telehealth” are defined by the American Association of
Telemedicine as the same terms. Some states define each term differently, such as the state of California.
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HOW DOES GOTELECARE WORK?
STEP-1 Create a Profile
STEP-3Attend the Consult
Simple 4-Step Process
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BASICS – CREATE A PROFILE
Provider→ Submit the provider enrollment
package to GoTelecare.
→ Complete one-time webinar training offered Mon – Fri during business hours.
Patient→ Create a profile.
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BASICS – CONFIRM APPOINTMENT
Provider→ Add availability to your calendar
→ Chose how many and what types of patients you would like to treat.
→ Confirm, deny, or reschedule incoming consultation requests.
Patient→ Find and select a provider.
→ Click on a time that works for you and request the consultation.
→ Receive confirmation from provider that your request was scheduled.
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BASICS – ATTEND THE CONSULT
Provider→ Sign in, click on the “Start
Consultation” button and see your scheduled patient!
Patient→ Sign in, click on the “Start
Consultation” button and see your scheduled doctor!
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BASICS – PICK UP THE PRESCRIPTION
Provider→ Use our EMR or your own EMR to
ePrescribe the medication and send request to the patient’s nearest pharmacy.
Patient→ Pick up your prescription at the
pharmacy or have your pharmacy deliver your prescription directly to a designated address.
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APPLICATIONS
PROVIDERS FACILITIES(Patients)
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FACILITIES APPLICATION
FACILITIES APPLICATIONKEY FEATURES
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FACILITIES APPLICATION – KEY FEATURES
Login
https://telemedicine.gotelecare.com/ATN_userLogin.action
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FACILITIES APPLICATION – KEY FEATURES
Home
COMPONENTS
• Scheduled Consultation: Displays all confirmed consultations scheduled for different patients.
• Completed Consultation List: Lists and provides details on all completed consultations
• Patient Search: Lets providers search and retrieve patient details
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FACILITIES APPLICATION – KEY FEATURES
Consultation Module
COMPONENTS
• Requested Consultations: Displays list of requested consultations
• Confirmed Consultations: Displays list of confirmed consultations
• Completed Consultations: Displays list of completed consultations
• Cancelled Consultations: Displays list of cancelled consultations
• No-Show Consultations: Displays list of consultations declared as ‘No Show’
• Assign Consultation: Lets a facility admin to assign an accepted consultation to specific facility attendants who would be present and assist the patient during the consultation if required
• Consultation Setup: Provides information on how to setup PC/Laptop for video consultation
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FACILITIES APPLICATION – KEY FEATURES
Availability Schedule Module
COMPONENTS
• View Availability: This shows the availability of the facility marked as ON and OFF for the current week and the following two weeks.
• Mark Availability: This is used by the facility administrator to mark time availability for the facility.
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FACILITIES APPLICATION – KEY FEATURES
Financial Module
COMPONENTS
• Receivables: This menu provides financial details about all consultations conducted at the facility. The facility user can view list of all consultations which have been conducted at the facility for which payment is due.
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FACILITIES APPLICATION – KEY FEATURES
User Management Module
COMPONENTS
• Manage PCP: Displays list of all existing PCPs at the facility and allows the facility administrator to add, modify and delete PCPs.
• Manage Users: Displays list of all existing portal users at the facility and allows the facility administrator to add, modify and delete users with either administrator or attendant rights.
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FACILITIES APPLICATION – KEY FEATURES
Utility Module
COMPONENTS
• My Patients: Displays list of all patients who have attended any consultation from the facility earlier. Also allows the facility user to request for a new consultation for a patient.
• Manage Documents: Displays list of all documents that the facility had submitted at the time of registration.
• Update Profile: Allows the facility user to view/update details about the facility.
• Engagement Calendar: Displays a calendar showing the facility’s availability status
• File Box: Displays lists of files sent and received by the facility
• Training Videos: Contains videos that show how various features work
• Messages: Allows the creation of new messages and the management of received/sent messages
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FACILITIES APPLICATION – CONSULTATION BASICS
SCHEDULING A CONSULTATION
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FACILITIES APPLICATION – SCHEDULING CONSULTATION
Click on Utility > My Patients in the main menu STEP 1
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Choose the appropriate patient and click on Schedule AppointmentSTEP 2
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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Choose the appropriate Facility, Specialty and Insurance Carrier from the dropdown menu and click on Search
STEP 3
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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Click on the Details icon beside the appropriate entrySTEP 4
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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Choose an available slot and select it by clicking on the appropriate iconSTEP 5
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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FACILITIES AREA– SCHEDULING A CONSULTATION
Book a consultation when promptedSTEP 6
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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Fill in the Reason for consultation field and click on SaveSTEP 7
FACILITIES APPLICATION – SCHEDULING CONSULTATION
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OTHER FEATURES
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GoTelecare’s Remote Patient Monitoring solutions combine cutting-edge sensor technology, advanced cellular technology, and the increased affordability of embedded communication devices to advance seamless, continuous provider care while easing the care burden from patients.
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REMOTE PATIENT MONITORING
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PC-303H All-in-One Health Monitor
Gluco-meter Reusable Temperature Probe with Cable
Reusable, Self-Applying Blood Pressure Cuffs
Adult SpO2 Probe for All-in-One Health Monitor
Key Components
GoTelecare © 2016-17 Private & Confidential (646) [email protected]
GoTelecare’s end-to-end solutions in Tele-Radiology help overcome geographical barriers to bridge the gap among radiology imaging, its diagnosis, and reporting to the referring physician for further medical action.
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TELE-RADIOLOGY
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Key Features
GoTelecare © 2016-17 Private & Confidential (646) [email protected]
Fully integrated with the GoTelecare Telemedicine system
Uses the latest DICOM technology
Upload, extract, view and distribute a wide range of radiology reports
Works on any computer, tablet or smartphone, anywhere in the world
Allows collaborative diagnosis among multiple physicians through an in-built referring mechanism
Calendar Availability Policy→ Provider can choose to confirm, deny, cancel, or reschedule appointments
→ Update restrictions apply during current calendar week
→ Policy protects both patients and providers
Verified Patient Reviews → Once provider confirms consultation was completed, the patient can write a review
based upon Overall Experience, Bedside Manner, and Wait Times
→ Reviews will be removed if they include vulgar language, cost complaints, or specific medical information deemed inappropriate
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PROVIDER ACCOUNTABILITY
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GPS Enabled Technology→ Ensures patient is located within the state of their licensed provider
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TELEMEDICINE REGULATIONS
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HL7 Compatibility→ Data transfer made easy→ EMR (Kareo) EMR (Provider)
OR → Platform EMR (Kareo or Provider)
Previous Patient Hx→ Patient face sheets can be upload for review by provider prior to consultation→ Current medical diagnosis, prescriptions, and recent medical activity are readily available
EMR/PLATFORM COMPATIBILITY
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The GoTelecare video conferencing system:→ Secure Sockets Layer (SSL)→ 128-bit Advance Encryption Standard (AES) encryption → Patient face sheets can be upload for review by provider prior to consultation→ All Protected Health Information (PHI) are secured by high level encryption and
de-identification of the data
DATA SECURITY
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CALL: (646) 661-7853
GoTelecare © 2016-17 Private & Confidential (646) [email protected]
Requirements:→ Windows or Mac Computer (video conferencing features are nearly identical)→ Windows® 7or 2003 Server, or Mac OS® X 10.5 Leopard® or later. → Dual core 2.4GHz CPU or faster with at least 2GB of RAMDual c. → Internet Explorer® 7.0 or later, Mozilla® Firefox® 3.0 or later, Google Chrome 5.0 or later
or Safari®3.0 or later (JavaScript and Java enabled). → Internet connection with a cable modem, DSL or better
Recommendations:→ Although not required, we recommend that you use a quality headset with microphone
and speaker VoIP) instead of your webcam's built-in webcam microphone and speakers. → Internet connection bandwidth of at least 700Kbs
HARDWARE INFRASTRUCTURE
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CONTACT
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CALL: (646) 661-7853
GoTelecare © 2016-17 Private & Confidential (646) [email protected]
“I was always against the idea of outsourcing our back end claims processing work but I was wrong. GOTELECARE provided extraordinary deliverables on a timely basis which led to cost cutting considerably for us.”
CEO of a leading MA-PD Plan
Ronnie Hastings(646) 661-7853Email: [email protected]
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