Last update: 12-07-2018
Grand Palladium Costa Mujeres Resort & SpaCATEGORY 5*ADDRESS Vialidad Paseo Mujeres, 77400 Cancun, Qroo, MéxicoTELEPHONE +529988685200E-MAIL [email protected] Palladiumhotelgroup.comBUILT 2018TYPE OF HOTEL Holiday Resort,Events and Conferences,Family friendly .BOARD BASIS All Inclusive Premium.
RECEPTION SERVICES24-hour service Check-in: 3 pm Check-Out: 12pm
Languages spoken: Card payment: Late check out***
Upgrade* Currency exchange Courtesy showerCustomer Service Babysitter** Fax Service*Copy services* Custody Service NewspapersValet parking Wake-up call PorterBellboys
SERVICESFree Wi-Fi PC internet connection* Room ServiceWaiter service in the pool Car rental* Fire alarmPool towel Internal transport** Medical service*Laundry service* 24-hour security ParkingInfo Tours
Observations: *Extra charge **On request
HOTEL FACILITIESNum. rooms: 670 Lobbies: 1 Lifts:Swimming pools: 4 Restaurants: 1 Buildings: 6Beach Club: 1 A la carte Rest.: 8 Bars: 16Miniclubes/Babyclubes/TeenClubes Sporting facilities Conference roomsCatholic Church Zentropia Palladium Spa & Wellness Chemist´sBoutique• Gym Family SelectionJewelry• Gift Shop• Hairdresser•Sports facilities Observations: *Extra charge
ACCESSAirport km: 29 Taxi min: 35 Approx price €: -
DISABLEDAccessible rooms: 8 Level access: Yes Pool Access: Yes
BEACHBeach Access: Direct Lifeguard: Yes Sand color: White
B. CENTERBanquet: 6 Total Area: 1521 Max Capacity: 1050
BARS AND RESTAURANTSName Opening hours Reservation Dress code Smoking area Location
RestaurantsIsla Blanca Breakfast:07:00am-10:30am
Lunch :12:30pm-03:30pmDinner :06:00pm-10:30pm
- - - G P Costa Mujeres
A la carte RestaurantsPortofino (Italian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageEl Dorado (Steak House) Dinner :05:30pm-10:30pm - ✓ - Village
Chang Thai (Thai Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageSumptuori (Japanese Cuisine) Dinner :05:30pm-10:30pm - ✓ - Village
Boghali (Indian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageDinner Show Dinner :08:00pm-11:00pm ✓ - - Village
La Adelita (Mexican Kitchen) Dinner :05:30pm-10:30pm - ✓ - VillageBuffet & A la CartaRestaurants
The Nest Breakfast:07:00am-10:30amLunch :12:30pm-03:00pmDinner :06:00pm-10:30pm
- - - Family Selection Lobby
Beach Club11:00am-05:00pm - - -
Lobby barsCosta Mujeres 09:00am-00:00am - - - G P Costa Mujeres
Bars in RestaurantsBar (Trattoria) 05:30pm-10:30pm - - -
Bar (Mexicano) 05:30pm-10:30pm - - -Bar (Japones) 05:30pm-10:30pm - - -
Bar (Steak House) 05:30pm-10:30pm - - -Bar (Chic) 07:00pm-01:00am - - - Village
05:30pm-10:30pm - - -05:30pm-10:30pm - - -
BarsXtra Time Sports Bar 00:00am-00:00am - - - Village
Pool barsAqua 05:00pm-01:00am - - - Village
Niu 10:00am-06:00pm - - -Swim Up Bar
Splash 10:00am-08:00pm - - -Bar 09:00am-06:00pm - - - Village
Coffee shopPiacere 10:00am-00:00am - - - Village
Other barsElements 10:00am-06:00pm - - - Zentropia Spa & Wellness
Sky Lounge Bar00:00-00:00 - - -
Observations:*Dress code for gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants** Exclusive for clients of Zentropia Palladium Spa & Wellness* Chic Cabaret & Restaurant with extra charge** Exclusive for clients of Family Selection
ROOMS
TOTAL:670 Junior Suite Junior SuiteSwim Up Loft Suite
FamilySelection
Junior SuiteAmbassador
SuiteAmbassador
Suite Swim UpFamily
Selection LoftSuite
FamilySelection
AmbassadorSuite
Number of rooms 552 8 24 46 4 2 30 4m2 49.6 49.6 98 49.6 100 100 98 1002 Beds Queen Size ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓King size bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
TOTAL:670 Junior Suite Junior SuiteSwim Up Loft Suite
FamilySelection
Junior SuiteAmbassador
SuiteAmbassador
Suite Swim UpFamily
Selection LoftSuite
FamilySelection
AmbassadorSuite
Memory foam mattress ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Whirlpool bathtub ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Double sink ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓separate toilet. ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Second toilet - - ✓ - ✓ ✓ ✓ -Sofa Bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate living room - - ✓ - ✓ ✓ ✓ -Balcony or terrace ✓ - ✓ ✓ ✓ - ✓ ✓Terrace - ✓ - - ✓ ✓ - -Bathrobe and slippers ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Minibar ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Flat-screen TV 50" ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Electronic safe ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Iron and ironing board ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Tea and coffee-making facilities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Nespresso coffee maker - - - ✓ ✓ ✓ ✓ ✓Bathroom amenities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Amenities "Family Selection" - - - ✓ ✓ - ✓ ✓Hair dryer ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pillow menu - - - ✓ ✓ ✓ ✓ ✓Wake-up call ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Rooms for disabled guests ✓ - - ✓ ✓ - - -Desk ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓WIFI ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Magnifying mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Full length mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Scales ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pool towels ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Turn-down service - - - ✓ ✓ ✓ ✓ ✓Telephone* ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Xbox - - - - ✓ ✓ - -Private check in service - - - ✓ ✓ - ✓ ✓Concierge service - - - ✓ ✓ - ✓ ✓Centralized air conditioning ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Black out curtains ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Crib** ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Two floors - - ✓ - - - ✓ -24-hour room service - - - ✓ ✓ - ✓ ✓Room Service ✓ ✓ ✓ - ✓ ✓ - -Non smoking ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Ironing Service (max. 2 pieces perperson) - - - ✓ ✓ - ✓ ✓
Whirlpool preparation*** - - - ✓ ✓ - ✓ ✓Nightly amenity - - - ✓ ✓ - ✓ ✓Observations: *Extra charge
POOLSName Type Opening hours Area m2 Depth cm Location
Main Pool Family 08:00am-08:00pm 2068.47 150 Gp Costa MujeresPool 2 Family 08:00am-08:00pm 382,62 150 G P Costa Mujeres
Splash Pool Children 08:00am-08:00pm 348,2 40 G P Costa MujeresFamily Selection Family 08:00am-08:00pm 458,66 150 G P Costa Mujeres
Observations: Family Selection * exclusive for FS
KIDSCLUB Baby Club Kids Club Teens ClubYears 1-3 4-12 + 11Schedule 09:00am-08:00pm 09:00am-11:00pm 11:00am-00:00amLocation G P Costa Mujeres G P Costa Mujeres Village
ZENTROPIA PALLADIUM SPA & WELLNESSFacilities Water slides Steam roomsHot and cold waterwhirlpools
Dry and moist sauna
Relaxation area Foot shower withstones
“Eco meditative” coldbath
Cold Jacuzzi 1
Hot Jacuzzi 1 Round Jacuzzi withgooseneck
Ice cabin Sensations shower
Services Spa Beauty MassagesFacial treatments Body treatmentsLockers
Fitness Gym Dressing room
Observations: Extra charge
Copyright 2016 – PALLADIUM HOTEL GROUP – Data sheet subject to changes and additional charges that may apply to specific services.