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Group 1
VSM
Transformation - Development
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Domain
D1Added value(operational)(Short-term)(0-2 years)
D2Innovation(strategic)
D3: Value system
D4: Spiritual
Attributes Process levels
Looking at Added Value:
Throughput timeVolumeQualityPrice
Key descriptors:Transformation process
Strategic dilemmaControl informationAudit information
Developmental act.
P1 P2 P3 P4 P5
Ensure you haveCapacity to add value
DesirabilityFeasibility
TransferabilitySystemicity
Luc Hoebeke: Making work systems better
Key descriptors:DesirabilityFeasibility
TransferabilitySystemicity
Internal focus External focus
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Work SystemIn ADDED VALUE domain
1 day - 2 years
Work SystemIn VALUE-SYSTEMS domain
5 - 50 years
Work SystemIn INNOVATION domain
1 - 10 years
Work SystemIn SPIRITUAL domain
20 years +
Domain 1
Domain 2
Domain 3
Domain 4
Process level 31 - 2 years
Process level 55 - 10 years
Process level 720 - 50 years
Overview of the 4 domains and their time-spans(Source: Making Work Systems Better; Luc Hoebeke; Internet edition; January 2000)
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DOMAIN
D1Added value(operational)(Short-term)(0-2 years)
D2Innovation(strategic)
D3Value system
D4 Spiritual
ATTRIBUTES(BASIC DESCRIPTION)
PROCESS LEVELS
LOOKING AT ADDED VALUEThroughput time
Volume requirementsQuality requirementsPrice requirements
KEY DESCRIPTORST: Transformation processS: Basic Strategic dilemmaC: Control informationA: Audit informationD: Developmental activities
P1 P2 P3 P4 P5
ENSURE YOU HAVECAPACITY TO ADD VALUE
Desirability, FeasibilityTransferability, Systemicity
Luc Hoebeke: Making work systems better (VWS - viable work system)
KEY DESCRIPTORS“DITTO”
T > S > C > A > D
Internal focus External focus
R3 1d-3m 3m-1y 1-2y 2-5y 5-10y
Generative, tolerant, dialectical, congruent
R4R2R1
P610-20y
“DITTO”
P7 20y +T & S
My existence self-consciousness - identity
relatedness - death
For the system to be viable - All 7 process levels must be present & staffed by the right people
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LEARNING Comes from working with a
MODEL IN REALTYThe interaction of the components
PROVIDES OBJECTIVTY
REALITYIS ALWAYS
OPEN
A MODELIS ALWAYS
CLOSED
Objective Model TriangleSource: Luc Hoebeke, EMBA6 (August 2007)
Person
Issue“Reality”
Model
A person draws on a model as a
potentially useful mapTo deal with anIssue in reality
Reality is whereThe action happens
A modelHas no meaning On its own.Use the model To ask the
Right questions.
There is a relationshipBetween a person
& an issue in reality
ALLACTION
IS LOCAL
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Luc HoebekePearls of wisdom drawn from Stafford Beer
Source: Luc Hoebeke, EMBA6 (August 2007)
• The purpose of the system is what it does – never what it says it does, (Stafford Beer)
– Establish who is directly involved with the system.– There are no organizational or societal problems.– There are only people with problems.– You can only work with the problem owners.
• The SSM serves as a methodolgy that accommodates action
• The SSM serves as a tool for getting the accommodation process (of different world-views) leading to action.
• Out of action the consensus can come …from shared meaning.