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Allan De Young
Customer Support
Engine UpdateAW109/119 CAB February 24th,2014
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EXPORT CLASSIFICATION
Check if presentation contains no technical data or mark export classificationbelow:
PROPRIETARY NOTICEThis document is the property of Pratt & Whitney Canada Corp. (P&WC). You may not possess, use, copyor disclose this document or any information in it, for any purpose, including without limitation to design,manufacture, or repair parts, or obtain TCCA, FAA, or other government approval to do so, without P&WC'sexpress written permission. Neither receipt nor possession of this document alone, from any source,constitutes such permission. Possession, use, copying or disclosure by anyone without P&WC's expresswritten permission is not authorized and may result in criminal or civil liability.
Classification
1. Canadian ECL(s):
2. ECCN(s):
3. P-ECCN(s): 9E991
4. USML (ITAR):
5. P-USML:
If unsure of classification, contact the originator of the information or your
local BAER. For more details, please view the classification instructions.
http://www4.pwc.ca/pc/cmn/Details/0,,CLI1_DIV17_ETI12120,00.htmlhttp://webtop.pwc.ca/pwcwebtop65/drl/objectId/09014cde80548fb5/format/pdf/versionLabel/CURRENThttp://webtop.pwc.ca/pwcwebtop65/drl/objectId/09014cde80548fb5/format/pdf/versionLabel/CURRENThttp://www4.pwc.ca/pc/cmn/Details/0,,CLI1_DIV17_ETI12120,00.html -
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Customer Support Update
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ON LINE TECHNICAL PUBS NOW AVAILABLE
Internet access to Pubs
Maintenance manual
Service Bulletins
Service Information Letters
Ground based software (GBS)
Advantages:Always latest revision
Point revisions possible
Email notifications of new documents
and revisions
Use documents on line or download
to local computer
Export Classification: No Technical Data
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Print Fault Tree from any point
Dynamic Online Fault Isolation Session
Knowledgebase
ENGINE DIAGNOSTICS - SPOTLIGHT
Case-Based ReasoningDiagnostics
Incorporates lessons learned, field
experience to Fault Isolation Charts
Sign-on directly from Customer Portal
under Technical PublicationsCollaborative tool with seamless
online escalation to your own
diagnostics experts
SpotLight licensing included with
Pubs Subscription
Now available for PW200/PW210
engine families
Reference SIL PW200-055
Export Classification: No Technical Data
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SpotLight
Customer Benefits:
Product PerformanceShop and flightline productivityreduces problem identification/resolution time
Real-time, interactive collaboration with senior maintenance personnel
SpeedTechnician has direct access to the tool, no third party involved
Improved TAT times
SimplicityDiagnostic tool that leads the technician through the engine issue to a possible resolution
Allows for multiple symptom search capability
Incremental Usage drives FirstTime Hit Rate, the tool becomes
more robust with increasing levels of data
Export Classification: No Technical Data
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Engine Statistics
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ENGINE FLEET STATISTICS
4thQuarter 2013
Export Classification: P-ECCN(s) 9E991
PW206C PW207C
Engines in service: 770 588
No. of Operators: 222 163
No. of Countries: 43 35
Fleet Hours: 1,891,800 749,600
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PublicationsUpdate
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DURABILITY IMPROVEMENTS
NUMBER 3 BALL BEARING
SB28340 Cat 7improved cage & oiling
SMALL EXIT DUCT (SED)
Service Bulletin 28301 Cat 5Double skin wall plus ceramic,
eliminates scheduled borescope
NUMBER 2 BALL BEARING
SB28339 Cat 7improved oiling
Export Classification: P-ECCN(s):9E991
DIFFUSER CASESB28284 Cat 7improved
erosion resistance
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PW200 FAMILY BASIC TBO INCREASE
Service Information Letter PW200-045
Increased TBO from 3500 hours to 4000 hoursAll PW200 models
Minimum Service Bulletin standard required
Information in SIL PW200-045 and Maintenance Manual
Export Classification: P-ECCN(s):9E991
Engine
ModelPW206A PW206B PW206B2 PW206C PW206E PW207C PW207D PW207D1 PW207D2 PW207E
Basic TBO 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs 3500 Hrs
SBs
required toqualify for
escalated
TBO
SB28069SB28239SB28264SB28280
SB28284
SB28306
SB28069SB28239SB28264SB28280
SB28284
SB28301
SB28306
SB28245
SB28280SB28284
SB28301
SB28306
SB28069SB28239SB28264SB28280
SB28284
SB28301
SB28306
SB28069SB28239SB28264SB28280
SB28284
SB28306
SB28280SB28284
SB28301
SB28306
SB28280SB28284
SB28301
SB28306
SB28301 NoneSB28280SB28284
SB28301
SB28306
Escalated
TBO4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs 4000 Hrs
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TURBINE EXHAUST NOZZLE ASSEMBLYSB28353 Cat 7 October 2013
Export Classification: P-ECCN(s) 9E991
The Turbine Exhaust Nozzle Assembly
has a riveted baffle
The baffle assembly rivet mayexperience distress
SB 28353 introduce a one piece baffle
that eliminates the rivets
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NEW FMM INLET FITTING KITSBP PW200-075 - March 2013
Export Classification: P-ECCN(s) 9E991
Issue
Airframe fitting may cross thread
FMM fitting when installed
Solution
PWC has defined a replacement
kit thru this Spare Part Bulletin
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IMPROVED DATA COLLECTION UNITSB28333 Cat 7 - May 2012
New hardware/software changes address lost
data and corruption issues
SIL PW200-060 advises that latest version of
GBS required
Available from the P&WC Portal
Reminder
Switch EEC off when performing maintenanceDuring shutdown, wait until Ng is at 0 prior to
aircraft power off
Export Classification: P-ECCN(s):9E991
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SMALL EXIT DUCT (SED)Improved Engine Maintenance Manual (EMM) inspection
SED borescope inspection is
recommended based on Power
Assurance monitoring
Chapter 5 recommend borescopeinspection of SED every 800 hrs if post
SB28237 or SB28298 and pre SB28301
Comprehensive inspection criteria has
been added to EMM
All above photos show acceptable
condition for continued operation
Export Classification: P-ECCN(s):9E991 or equivalent
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Maintenance Update Photo courtesy of West Yorkshire Police
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Background
Manual mode reversion has occurred in
flight due to EEC Critical Fault
Cause
Loose Ng connector, change in connector
pin resistance
Solution
EMM periodic connector torque check
Contact enhancer also recommended
SIL PW200-059 - March 2013
Introduces video with best practicesrelated to connector care
On P&WC web site:
http://www.pwc.ca/go/video/PW200_C
onnector_Care_Video.wmv
CONNECTOR MAINTENANCE
Incorrect (red line showing)
Correct (Red Line Covered)
Export Classification: P-ECCN(s):9E991
http://www.pwc.ca/go/video/PW200_Connector_Care_Video.wmvhttp://www.pwc.ca/go/video/PW200_Connector_Care_Video.wmvhttp://www.pwc.ca/go/video/PW200_Connector_Care_Video.wmvhttp://www.pwc.ca/go/video/PW200_Connector_Care_Video.wmv -
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MAINTENANCE PRACTICESP3 Line Contamination
BackgroundP3 passages could become obstructed by
environmental debris affecting the P3 input
to the FMM
CauseEnvironmental debris contaminating P3 line
SolutionPeriodic inspection (P3 fitting and tube)
Alert SB28341 & SIL PW200-054EMM Revisionrecurring checks
Contact FSR for tooling
Oil Shut Off Valve#8 Brg Carbon Seal
Export Compliance Classification Not Technical ECL Others
Aircraft inlet protection system mitigates risk of P3 passage contamination
Export Classification: P-ECCN(s):9E991
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Engine Service UpdatePT6B-37A
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AW119 / PT6B-37AFleet Statistics 4Q 2013
Engines in service: 190
No. of Operators: 94
No. of Countries: 36
Fleet Running Time: 330,300
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Service BulletinUpdate
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IMPROVED REDUCTION GEARBOXSB39088February 2014
Tachometer and Nf governor pad
seals made from PTFE
Tachometer and Nf governor pads
having overboard drain to prevent
unwanted oil in the Nf governorAircraft BT required for drain line
In addition, the RGB incorporates a
new cover, gears and bearing
improvements
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TORQUE INDICATION ERRORSB39092 - February 2014
Investigation SummaryISSUERecent low time engine removals due to
erroneous torque indication
Torque frozen either high or low value
ROOT CAUSE
Axial displacement of torque meter
gearshaft bearings
STATUS
AW RFM revision & information letter (Pilot
instructions for Tq error)March 2014
SB39092 - new bearing with increased
clearances issued
Cat 3 (450 hrs) for 11 engines
Cat 4 (shop visit) for balance of fleet
BEARING 11BEARING 10
BEARING 9
Export Classification: P-ECCN(s):9E991
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EEC SOFTWARE UPGRADESB38801 - August 2012
92% OF FLEET UPGRADED
Addition of diagnostics/maintenance
functions to software
171/187 engines completed92% of fleet
Export Classification: P-ECCN(s):9E991
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Maintenance Update
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REFURBISHED ENGINES T5 TRIM REVIEW
BackgroundAffected 12 engines post 1500 hour hot section inspection (HSI)
Applied to engines processed at facilities with no test cell
T5 trim may vary from original production and reduce engine time on wing
Requirement for HSI test re-trim revised in EMMMarch 2013
Special Instruction issued for field testApril 2013
StatusP&WC DAA letters issued for 10 engines to recommend continued operation; 6 no
trim change, balance had trim change
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FUEL PUMP COUPLING SHAFTChapter 5 Inspection
BackgroundCorrosion/wear on spline coupling
Potential IFSD if not detected
Possible Causes
Depletion of chromium plating
Lubricating oil mist restriction
Solution
600 hr inspection (cotton swab check)
Reduced wear limit at overhaulSpline inspection (pump removed):
1,500 hrs if pump < 3000 hrs TSN300 hrs if pump >3000 hrs or overhauled before2007
Reminder
When installing pump, lubricate spline with oil only
Ensure hole in AGB drive shaft restrictor is free of obstruction
Export Classification: P-ECCN(s):9E991
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EEC CONNECTOR CORROSION
Background:EEC reversion to MEC mode
Cause:Water ingress into the J2 connector
(airframe interface) caused corrosion to
several pins
Recommendation:Perform recommended inspections,
increase frequency based on
experience
Apply contact enhancer per
maintenance manual
Export Classification: P-ECCN(s):9E991
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P&WC TURBOSHAFT
ANY QUESTIONS?