Download - Health care Experience of People with the Greatest Health care Needs: How Quebec Compares
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Health care Experience of People with the Greatest Health care Needs: How Quebec Compares
Results of the 2008 Commonwealth Fund International Health Policy Survey
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METHODOLOGY
For details about the methodology used by the Commissaire à la santé et au bien-être, and the questions asked to the participants, please refer to the document: L’expérience de soins des personnes présentant les plus grands besoins de santé : le Québec comparé. This document is available online in the Publications section at www.csbe.gouv.qc.ca.
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Proportion of eligible respondents
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Prevalence of inclusion criteria by country
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Overall views about the health care system
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Overview of the health care system, countries and provinces, 2008
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Overview of the health care system, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Health care utilization
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Number of doctors seen in the past 2 years, countries and provinces, 2008
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Number of doctors seen in the past 2 years, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Use of a help health information line in the past 2 years, countries and provinces, 2008
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Use of a help health information line in the past 2 years, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Number of emergency department visits in the past 2 years, countries and provinces, 2008
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Number of emergency department visits in the past 2 years, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Number of prescription medications taken on a regular or ongoing basis, countries and provinces, 2008
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Number of prescription medications taken on a regular or ongoing basis, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Health care accessibility
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Having a regular doctor, countries and provinces, 2008
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Having a regular doctor, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Easiness to contact a doctor by telephone about a health problem, countries and provinces, 2008
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Easiness to contact a doctor by telephone about a health problem, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Difficulty to get care in the evening, on a weekend or on a holiday without going to a hospital emergency department, countries and provinces, 2008
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Difficulty to get care in the evening, on a weekend or on a holiday without going to a hospital emergency department, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Delay to get an appointment to see a doctor, countries and provinces, 2008
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Delay to get an appointment to see a doctor, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Waiting time, last visit to an emergency department, Canada et provinces, 2008
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Waiting time, last visit to an emergency department, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Use of emergency department for non-urgent care, countries and provinces, 2008
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Use of emergency department for non-urgent care, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Number of days to see a specialist, countries and provinces, 2008
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Number of days to see a specialist, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Out-of-pocket annual spending for health care, countries and provinces, 2008
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Out-of-pocket annual spending for health care, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Problem of access to health care because of the cost, countries and provinces, 2008
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Problem of access to health care because of the cost, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Continuity of care
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Number of years with a regular doctor, countries and provinces, 2008
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Number of years with a regular doctor, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Communication with a regular doctor, countries and provinces, 2008
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Communication with a regular doctor, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Coordination of information between specialists and regular doctor, countries and provinces, 2008
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Specialists not aware of the different chronic conditions of their patients, countries and provinces, 2008
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Conflicting instructions of doctors for the management of chronic conditions, countries and provinces, 2008
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Coordination of care
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Coordination of health care by regular doctor, countries and provinces, 2008
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Coordination of health care by regular doctor, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Waste of time because of poorly organized medical care, countries and provinces, 2008
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Waste of time because of poorly organized medical care, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Coordination related to test results or to medical records, countries and provinces, 2008
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Coordination related to test results or to medical records, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Coordination of care after hospital discharge, countries and provinces, 2008
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Chronic condition management
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Review of the medications by doctor or pharmacist, countries and provinces, 2008
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Review of the medications by doctor or pharmacist, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Plan or instructions to help self care at home, countries and provinces, 2008
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Discussion with a health care professional about the main goals or priorities in caring for the condition, countries and provinces, 2008
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Contact by a health care professional after the visit, for a follow-up, countries and provinces, 2008
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Nurse involved in the management of chronic condition, countries and provinces, 2008
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Quality and security of care
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Evaluation of the quality of received medical care, countries and provinces, 2008
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Evaluation of the quality of received medical care, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Blood pressure checked in the past year, countries and provinces, 2008
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Cholesterol checked in the past year (respondents with heart disease, diabetes or hypertension), countries and provinces, 2008
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Hemoglobin A1c checked in the past year (respondents with diabetes), countries and provinces, 2008
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Feet examined in the past year (respondents with diabetes), countries and provinces, 2008
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Eye examination in the past year (respondents with diabetes), countries and provinces, 2008
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Medical errors, wrong medication, treatment or lab test, countries and provinces, 2008
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Medical errors, wrong medication, treatment or lab test, Quebec respondents, 2008
Que
bec
resp
onde
nts
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Developed an infection while in the hospital, countries and provinces, 2008
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Readmission to a hospital or emergency department visit after discharged, countries and provinces, 2008
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Utilization of Internet for health care
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Possibility to communicate with a doctor by email, countries and provinces, 2008
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Possibility to make a doctor’s appointment via the Internet, countries and provinces, 2008
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Possibility to refill a prescription online, countries and provinces, 2008
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Possibility to access the medical record online, countries and provinces, 2008