Helping Agencies Move to the Cloud
March 19, 2013
Mr. Stanley KaczmarczykActing Director Strategic Solutions and Security Services,General Services Administration (GSA),Federal Acquisition Service (FAS), Integrated Technology Services (ITS)
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Welcome
An Introduction to GSA FAS ITS and Cloud
Computing Services (CCS)
GSA Cloud Acquisitions Vehicles
Cloud Services Broker:
The landscape for acquiring cloud services
Today’s Presentation Focus:
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An Introduction to GSA FAS ITS and
Cloud Computing Services (CCS)
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Total IT Spending Potential Spending on
Cloud Computing
$ 80 Billion
$ 20 Billion
AbstractCloud Computing Technology is emerging and redefining the way information technology (IT) is delivered to government agencies.
Source: OMB, Federal Cloud Computing Strategy, February 8, 2011
Potential IT Federal Spend on Cloud Computing
The General Services Administration (GSA) Federal Acquisition Service (FAS) Office of Integrated Technology Services (ITS) is committed to providing the agencies with broadly accepted cost and time savings procurement vehicles to increase government efficiency through the adoption of cloud computing technologies.
The Office of Integrated Technology Services
ITS offers government customers access to IT products, services, and strategic solutions
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ITSGreat Government through Technology
Software Products and
Services
Professional Services
Hardware Products and
Services
Security
Communications and Network Services
Offerings
StrategicSolutions
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ITS Organization Chart
Federal Acquisition Service
Integrated Technology Services Assisted Acquisition ServiceCustomer Accounts &
Research
PBS OCSITOGPOSBURegions Staff
Regions Staff
Office of Strategic Programs
Center for GWAC Programs Center for Strategic Solutions and Security Services
Technology Optimization Division(Cloud Computing Services PMO)Security Services Division HSPD-12 - USAccess Strategic Solutions Division
(SmartBUY Program)
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Program Offerings
GSA FAS ITS Center for Strategic Solutions and Security
Services (CS4) key offerings include the:
SmartBUY Program
HSPD-12 – USAccess Program
Security Services
Cloud Computing Services (CCS) Program Management
Office (PMO) managed Cloud Acquisition Vehicles
(CCS PMO)GSA FAS ITS supports agency mission through a portfolio of IT products, services and integrated solutions that reduces Acquisition TIME, COST, and RISK.
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Cloud Computing Services (CCS) Program
Management Office (PMO) Managed Cloud
Acquisition Vehicles
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CCS PMO Cloud Acquisition Vehicles
The GSA FAS ITS CCS PMO offers the government two (2) cloud acquisition vehicles:
Infrastructure as a Service Blanket Purchase Agreement
Email as a Service Blanket Purchase Agreement
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Infrastructure as a Service BPA
IaaS BPA
Infrastructure as a Service Blanket Purchase Agreement
• Enables the Government to buy services from 3 lots:
o Lot 1 - Cloud Storage
o Lot 2 - Virtual Machines
o Lot 3 - Web Hosting
Period of performance: October 15, 2010 to October 14, 2015
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Email as a Service BPA
EaaS BPA
Email as a Service Blanket Purchase Agreement• Enables the Government to buy from following five (5)
service offerings:
o Email as a Service
o Office Automation
o Electronic Records Management
o Migration Services
o Integration Services
Period of performance: September 1, 2012 to August 31, 2017
Consumers can select from the four (4) delivery models : “Government Community Cloud”, “Private Cloud”, “Secret Enclave Cloud” or “Public Cloud“
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Schedule 70
The IaaS and EaaS BPAs leverage IT Schedule 70, one of the most widely
used IT acquisition offerings available to federal, state, local and tribal
governments.
GENERAL SERVICES ADMINISTRATION (GSA) OFFICE OF CITIZEN SERVICES AND INNOVATIVE TECHNOLOGIES (OCSIT)$20.76M Awarded JANUARY 2012Lot 3 - Web Hosting5 Year, Public website hosting
DEPARTMENT OF HOMELAND SECURITY (DHS)$1.8M Awarded SEPTEMBER 2011Lot 3 - Web Hosting3 Year Public Cloud Web Content Management Services DEPARTMENT OF LABOR (DOL)$6M Awarded NOVEMBER 2011Lot 2 & Lot 35 Year Enterprise Case and Content Management
NATIONAL ENDOWMENTS FOR THE HUMANITIES (NEH)$250K Awarded MARCH 2012Lot 2 - VIRTUAL MACHINE5 Year, Public website hosting
NATIONAL ARCHIVES AND RECORDS ADMINISTRATION (NARA)$ 80K Awarded MARCH 2012Lot 3 - Web Hosting1 Year, website hosting Environmental Protection Agency (EPA)$15M Awarded JUNE 2012Lot 2 & Lot 33 Year
Federal Trade Commission (FTC)$230K Awarded JULY 2012Lot 3 - Web Hosting ; 1 Year
U.S. Fish & Wildlife Service$ 482K Awarded SEPTEMBER 2012Lot 1 – Cloud Storage; 3 Year
IaaS BPA Early Adopters – Awards until date
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Email as a Service (EaaS) BPA Interest
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• Cloud PMO is engaging with 60+ government organizations that are interested in learning more or procuring from the EaaS BPA
• Range of customer engagements across federal, state, local and tribal government organizations
• Primarily civilian federal government interest • Government Community Cloud is the preferred cloud email deployment model• Growing interest in Records Management (Lot 3)
Smithsonian Astrophysical Observatory (SAO) (RFQ) and US Army (Draft RFQ)
Why use a pre-existing GSA vehicle?
Potential to save 13 months in procurement time for large acquisitionsSAVE TIME
Shorter acquisition times can free up agency resources and money
REDUCECOST
77.9% of vendors awarded on full and open IT contracts for single agencies were already available on ITS GWACS or Schedule 70
REDUCEDUPLICATION
Pre-vetted contracts that reduce procurement lead times and provide access to premier industry partner pool chosen following a stringent selection process
REDUCERISK
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Value Proposition of GSA VehiclesPurchasing cloud services through an existing contract is faster and less costly. In accordance with FAR 8.405-3, a GSA Schedule BPA: Simplifies recurring acquisitions of products and services Provides an opportunity to negotiate further discounts Reduces administrative efforts Obtains best value by leveraging buying power Provides streamlined ordering procedures Allows for quicker turnarounds on orders Incorporates terms and conditions consistent with the
underlying contract
On an average, the agencies completed procurement and made an award against GSA’s IaaS BPA within 2 months after releasing their solicitation.
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GSA Assistance & Resources
The CCS PMO guides customers through the entire cloud procurement process.
The CCS PMO offers customers support materials (Including the Ordering Guide, vendor contact information, Independent Government Cost Estimator (IGCE), and other useful templates).
GSA Assisted Acquisition Services (AAS) can offer more customized acquisition, project management, and financial management services for large and/or complex IT and Professional Services solutions.
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Cloud Services Broker:
The landscape for acquiring cloud services
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Need for a New Cloud Acquisition Model
Government Cloud
Consumer
Government Cloud Consumer
Government Cloud Consumer
Government Cloud Consumer
Cloud Service
Provider
Cloud Service Provider
Cloud Service Provider
Cloud Service Provider
XaaS – Individual Cloud Procurements
“Enterprises are already negotiating multiple contracts with multiple Cloud Service Providers. And multiple contracts mean multiple payments […] multiple data streams and multiple providers to check up on” – Daryl Plummer, Gartner
Large scale Government adoption of cloud slowed by issues such as complexity of integration, acquisition and security.
The current acquisition model of individual cloud procurement is limiting the amount of savings that the Government can achieve by adopting cloud.
Lessons Learned reflect limitations with current Cloud Acquisition Model
Duplication of cloud acquisition across agencies
Long lead times for cloud procurement
Limited knowledge of procuring cloud services
Delays achieving Cloud Security Assessment & Authorization (A&A)
Inconsistent cloud standards
Continuously evolving vendor technology risk of vendor lock-in
Cloud acquisition sprawl - negotiating with multiple cloud providers
Limited aggregation of spending volumes
Challenges include:
What is Cloud Services Broker?
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1 – Managing access to cloud services, identity management, performance reporting, enhances security, etc. 2 – Integration of multiple services into 1+ new services, data integration, secure data3 – Broker has ability to choose services from multiple agencies
Cloud Broker
Cloud Service Provider
Cloud Service Consumer
Cloud Auditor
1 – Service Intermediation 2 – Service Aggregation3 – Service Arbitrage
Cloud Services Broker Examples of Cloud Services Broker
Actors
Term Definition Source
Cloud Broker
A cloud broker is an entity that manages the use, performance and delivery of cloud services and negotiates relationships between cloud providers and cloud consumers
NIST
Cloud Services Broker
A cloud services brokerage is a business model in which a company or other entity adds value to one or more (generally public or hybrid, but possibly private) cloud services on behalf of one or more consumers of those services
Gartner
Sources: NIST & Gartner
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GSA is exploring the CSB Landscape
GSA is currently investigating options for a next generation cloud computing services business model where federal agencies achieve speed and cost savings in procuring a range of cloud services to accelerate government-wide cloud adoption.
“Cloud Brokerage can be an Accelerant to Procuring, Managing, and Provisioning Cloud Services for the Federal Government”
VELOCITY VISIBILITY VALUE-ADDBreaking Down Barriers to Cloud Adoption
Transformational Approach
Adopting the cloud broker model is just one potential option under GSA’s consideration, and GSA is currently not making bid decisions on a Cloud Brokerage contract vehicle.
Early Government Adopters of CSB Model
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Two(2) agencies have already implemented the cloud services broker model:
Department of Energy (DOE), National Nuclear Security Administration (NNSA)
o Adopted the CSB model called YOURcloud
State of Texas Department of Information Resources (DIR)
o Implemented the cloud services broker pilot focused on infrastructure as a service offerings.
Agencies Exploring the CSB Model
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Defense Information Systems Agency (DISA) will act as Enterprise Cloud Services Broker for DoD. DISA released their Cloud Broker RFI in FY12 Q4.
GSA has collaborated with agencies such as HHS, DHS, NASA, DOJ, and DISA for GSA’s CSB Market Research.
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GSA Goals for Next Generation Model
Standardize cloud service offering
Promote interoperability and portability
Move towards pay-per-use
Standards monitoring
Introduce Higher Flexibilityo On-boarding of new
providerso Dynamic services
Drive lower priceso Enhanced competitiono Demand aggregation
Institute consistent processes
Standardized terms/conditionso Service Level
Agreementso Security
Support range of acquisition types from commodity to customized
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Cloud Services Broker Value Proposition
Government Cloud
Consumer
Government Cloud Consumer
Government Cloud Consumer
Government Cloud Consumer
Cloud Service Provider
Cloud Service Provider
Cloud Service Provider
Cloud Service Provider
Cloud Service Broker
Cloud Service Broker
Intermediated Services Through Broker
Maximized federal purchasing power of cloud solutions across agencies
Reduced duplication of cloud procurement Aggregated services reducing acquisition
complexity Increased vendor competition and reduced
pricing Ecosystem of partners – one location to find
customized services Potential for value added services such as
federated Security, SLA management, governance & policy management
Promotes innovation and offers mechanisms to keep up with rapidly changing technology
“A viable CSB provider can make it less expensive, easier, safer and more productive for companies to navigate, integrate, consume and extend cloud services, particularly when they span multiple, diverse cloud services providers.” – Gartner
Potential Value of Cloud Services Broker Business Model
The Cloud Services Broker could potentially solve challenges that are slowing adoption of cloud services, and help accelerate Government savings.
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Update on GSA’s Cloud Brokerage RFI
GSA issued the Cloud Brokerage Request for Information (RFI) on July 17, 2012 and received 81 responses from industry GSA collaborated with several federal agencies such
as HHS, DHS, DISA, NASA that have expressed interest and assisted with developing the RFI
Hosted an Industry Day on Aug 2, 2012 with over 150 attendees
GSA completed assessment of all 81 responses and identified 17 RFI respondents for deep dive sessions.
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Accomplishments (As of February 2013)
Completed Milestones & Activities
JAN 2012
Fiscal Year ‘12 [Q2 (1/1/12) – Q4(10/31/12)]
FY12 Q4 Ends | FY13 Q1 Begins
GSA Kicks Off Cloud BrokerInitiative
FEB 2012Cloud Broker Brainstorming Group Formed; Sessions Begin
APR 2012Cloud Broker Brainstorming Sessions Continue
MAY 2012GSA/Brainstorming group decides
to develop the Cloud Broker RFI
JUL 2012*GSA issuesCloud Broker RFI
AUG 2012GSA hostsCloud Broker Industry Day
FY12 Q2 Begins
SEPT 2012RFI Response Deadline
OCT 2012GSA initiates RFI Response Review
(150 attendees) (GSA received81 responses)
NOV 2012Initial Assessment of RFI ResponsesCompleted
JAN 2013GSA Selects& Invites few RFI
RFI InitialAssessment Summary Report
DEC 2012
[FY13 Q1]
Respondents for Deep DiveCompleted
FY13 Q2 Begins
• FY 12 Q2: GSA kicks off the Project; engages Brainstorming group
• FY 12 Q3: GSA to decides to issue RFI; gathers requirements and develops RFI
• FY 12 Q4: GSA publishes the RFI, engages Industry; collects & compiles RFI responses
• FY 13 Q1: GSA completes initial RFI review & assessment; develops summary report
• FY 13 Q2: GSA selects and invites RFI respondents for deep dive meetings
• FY 13 Q2: In Feb ‘13, GSA completes Round 1 meetings with selected RFI Respondents
*Key Milestones
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CSB Next Steps
In FY 13 Q4, GSA intends to launch the CSB pilot Forthcoming activities include:
o Re-engage with the original brainstorming group to establish the CSB pilot scope, requirements and timeline and/or determine alternate solution(s).
o Identify CB vendor(s) that meet GSA’s pilot scope and requirements.
o Complete the CSB Market Research phase and determine the viability and feasibility of the Cloud Services Broker solution
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Summary of RFI Respondents
Respondent Position by Business Model
Associa
tion
Consulting
Software
Company
Syste
ms Integ
rator
Cloud Provid
er
Reselle
r
Hardware
Provid
er
Cloud Broke
r0
5
10
15
20
25
30
35
40
45
ProConNeutral
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GSA Round 1 Deep Dive Candidates (Slide 1)
Vendor Name Position Size Business Type
Accenture Pro Large Systems Integrator
AT&T Con Large Cloud Provider
Autonomic Resources Con Small Cloud Provider
Blackstone Technology Group Pro Small Consulting
Capgemini Government Solutions Pro Large Systems Integrator
Carahsoft Pro Small Reseller
CGI Pro Large Systems Integrator
ComputeNext Pro Small Cloud Broker
Duncan LLC Pro Small Cloud Broker
GSA invited 17 of the 81 RFI Respondents for Deep Dive sessions
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Vendor Name Position Size Business Type
Google Con Large Cloud Provider
Hitachi Consulting Pro Large Systems Integrator
IBM Con Large Systems Integrator
Infozen Pro Small Cloud Broker
Jamcracker Pro Medium Cloud Broker
NJVC Pro Small Cloud Broker
QinetiQ North America, Inc. Pro Large Systems Integrator
SiloSmashers Pro Small Consulting
GSA Round 1 Deep Dive Candidates (Slide 2)
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Need Additional Information?
Want to learn more about the GSA FAS ITS CloudComputing Services (CCS) PMO??
o Visit www.gsa.gov/cloud to learn more out about the CCS PMO cloud acquisition vehicles and services.
o Contact our team for additional questions –Email us your questions and requests at [email protected] and we will be in touch.
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Q&A
Questions from the Audience
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Contact Information
Mr. Stanley Kaczmarczyk
Acting DirectorStrategic Solutions and Security ServicesFederal Acquisition Service (FAS), Integrated Technology Services (ITS)
Email: [email protected]: (703) 306-7475