© 2011 Break the Equation | Proprietary and Confidential 1

HIGH VALUED RECOGNITION, IMPLEMENTED

by John E. Smith @BreaknEquations

© 2011 Break the Equation | Proprietary and Confidential 2

About me….

John E. SmithCEO & Chief Evangelist, BtEjohn.smith@BreakTheEquation.com

BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations

Practitioner

20 Years C-Level

Serial Entrepreneur

Corp Culture Expert

Best Place to Work

Inc. 500

Author/Speaker/Consultant

© 2011 Break the Equation | Proprietary and Confidential 3

Recognition? What Is It?

© 2011 Break the Equation | Proprietary and Confidential 4

Recognition, What Its Not!

•Rewards

•Awards

•Compensation

•Competition 

•Social Network

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Recognition as an Equation

Great Work || Appreciation || Affirmation Directly Communicated

Recognition =

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Really?

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Recognition

•Gratitude•Appreciation •Confirmation•Acknowledgement•Affirmation

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Elements of Recognition

•Person•Value Level•Impact•Reason•Personal Message 

Optional •Core Value / Goal•Incentive•Audience

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Make Recognition of High Value

•Timely•Personal•Specific  •Genuine•Context & Story•All & Often•Fun•Leave Them High•…

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Why???

•Loyalty •Performance•Engagement•Growth•Motivation

•Self-Confidence•Self-Awareness

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Results of Effective Recognition Programs

2x

Innovation

33%

Proactive

5%

> Salary

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Results according Gallup

27% Higher Profits

50% Higher Sales

50% Higher Customer Loyalty

58% Higher Productivity

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Results according to Deloitte

31% Lower Turnover

60% Higher Engagement

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Training

•Define•Language•Expectations •Leadership•Examples•Hands On •Hand Outs•Refresher •Orientation •…

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Champions

•Volunteers •Extra Training •Leadership•Accountable •Project Tacking•Shared Practices•Extra Benefits •Start meetings•Recognize •…

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Visible

•Public Places•Social Areas •Celebration•3D (print out) •Social Networks•Sent Home•News Letter•…

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Celebration

•Scheduled•Highly Promoted•Leadership•Special Selection  •Valuable•Authentic •Expand Beyond •Benefit•Leave Them High / Energy •…

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Getting Leadership Buy-In

•Executive Summary•Problem•Analysis•Solution Options•Preferred Solution •Cost-Benefit Analysis•Recommendations•Implementation Plan•…

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Keep It Going

•Champions•Measured •Leadership •Fake It (at times)•Give It •Annual Review•Integrate •Yearly Story•…

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Thank You!

John E. SmithCEO & Chief Evangelist, BtEjohn.smith@BreakTheEquation.com

BreakTheEquation Blogwww.breaktheequation.com @BreaknEquations