AH-HA’S OF CEO INVOLVEMENT

EXCERPTS

Hillary Lyons AssociatesLEADERSHIP SYMPOSIUM

March 27-30, 2011

Ah-Ha’s of CEO Involvement

Presented by:Joseph W. Gross, FACHE

Former President and Chief Executive Officer

St. Elizabeth HealthcareEdgewood, KY

Hillary Lyons Associates

LEADERSHIP SYMPOSIUMMarch 27-30, 2011

Do’s and Don’ts

Do’s Research the prospect Ask top leaders to join Take the right person to the ask CEO sets the expectations Involve the BOT Share the successes Allow access to CEO, Board Offer training Ask vendors Always have the next goal/project in mind Make it fun

Do’s and Don’ts

Don’tsUnder askSend the wrong person to the askWaste volunteers timeCut the budget and raise the goalKeep asking the same tired volunteers for

leads