Home Page (1.1)Do you have an
Account?
Apply for financial
assistance?
Do you have Health
Insurance?
Would you like to
Browse Anonymously
?
Account Setup & Eligibility No
Yes
Quick Start Guide for MAhealthconnector.org
Federal or State Sponsored Health
Insurance
Private Health Insurance
No Create an Account or Log-in to an Existing Account (1.2)
Review and Submit (1.3) Application Results Page (1.4)
Complete and Submit Eligibility Information & Terms of Use (1.3)
Enter Household Information (1.3)Income Information (1.3)Do you have Access to
Health Insurance?
Additional Family Member Info (1.3)
Please see next page
Start Here
Verify Account
EligibilityDetermined (1.4)
Start Enrollment Application (1.3)
Yes
No
Enter Family Information (1.3)If Yes, provide
Income; if No, you
will move on
You will provide income information here if you applied for financial assistance; if you
did not, you will automatically skip this step
Yes = Subsidized
Path
No = Unsubsidized
Path
If Yes, go to 2nd page(You can browse available plans, but will not be able to purchase and enroll in a
plan until you create an account and complete an
application)
Quick Start Overview:This “Quick Start Guide” is an end-to-end, high-level depiction of the online HIX application process. This depiction does not show every screen in the system; rather, it only displays the most critical screens. In addition, this “Quick Start Guide” depicts a fully automated process; there will be some steps in the interim, however, that will not be fully automated. Finally, this Guide is only meant to function as a “Quick Start” tool: additional information and tools can be found in other training materials.
Home Page1.1
Create an account or log-in to an
existing account (1.2)
Determine Eligibility(1.3)
Determine Subsidy (Subsidized Members ONLY)
(1.4)
Family Manager(2.1)
Plan Helper(2.2)
View / Compare Plans(2.3)
Select Plan (2.4)
Complete Enrollment(2.5)
Capture Payment Information
(2.6)
Determine Subsidy:Income, existing health insurance,
and family information
Ove
rvie
w
Home Page:Initial entry point for all users
Determine Eligibility:Household and family information
Family Manager:Choose individuals to shop for
View and Compare Plans:Review selected plans in side-by-side layout
Complete Enrollment:Capture enrollment information,
complete form
Create an account or log-in to an existing account:
Creating an account is required for all applications
Plan Helper:Evaluate plans assisted by decision support
tools
Select Plan:Choose plan to enroll in
Capture Payment Information:Enter payment preferences information
Account Setup / Eligibility
Plan ComparisonShoppingEnrollment
Determine Eligibility:Complete and submit application to
receive determination
EligibilityDetermined
Submit Payment, Review, and Sign E-Signature (2.5)
Plan Details
Account Created and
Eligibility Determined?
Plan Comparison, Shopping, and Enrollment
Quick Start Guide for MAhealthconnector.org
Use Plan Helper (2.2) View Plan Choices (2.3)
Select Plan (2.4)Application Complete (2.6) No
Yes
View / Compare Plans (2.3)
Application Complete!
Family Manager (2.1)
Home Page1.1
Create an account or log-in to an
existing account (1.2)
Determine Eligibility(1.3)
Determine Subsidy (Subsidized Members ONLY)
(1.4)
Family Manager(2.1)
Plan Helper(2.2)
View / Compare Plans(2.3)
Select Plan (2.4)
Complete Enrollment(2.5)
Capture Payment Information
(2.6)
Determine Subsidy:Income, existing health insurance,
and family information
Ove
rvie
w
Home Page:Initial entry point for all users
Determine Eligibility:Household and family information
Family Manager:Choose individuals to shop for
View and Compare Plans:Review selected plans in side-by-side layout
Complete Enrollment:Capture enrollment information,
complete form
Create an account or log-in to an existing account:
Creating an account is required for all applications
Plan Helper:Evaluate plans assisted by decision support
tools
Select Plan:Choose plan to enroll in
Capture Payment Information:Enter payment preferences information
Account Setup / Eligibility
Plan ComparisonShoppingEnrollment
Determine Eligibility:Complete and submit application to
receive determination