Next Generation Learning Conference 2009
How do we know what our learners think of us? Learner voice in FE Skills
Chris KellandWing Yin Chan
Our Ways of Communication
Supporting Learner Voice
1989 2009
Our ways to listen to our learners...
Supporting Learner Voice
1989 2009
Are we using technology to help learners get their voice heard?
We have already come so far!
•Almost 90% FE Colleges have Virtual Learning Environment in place. Increasing use of social media and e-polling tools is evident.
•Majority of the work-based learners use technology to assist their learning. E-portfolio and mobile communication are gaining popularity
•Adult learners increasingly receive support from their tutors through electronic means. Learndirect is proved to be successful in engaging wide range of learners.
•Lots of creativity and wisdom around
Supporting Learner Voice
There is still a long way to go…
•The use technology to engage learners is patchy across the sector
•Not all learners have the same opportunity to voice out
•Issues of funding, skill upgrading and cultural change
•Are we getting the most out of our investment in technology? How can we maximise the benefit?
Supporting Learner Voice
What can we do better?
Experience Sharing
•Mick Gilroy, E-Learning Manager, ISIS Training
Supporting Learner Voice
Things to Consider
•What are the barriers to capturing learner voice in my organisation? (Don’t just want the bad things – what will you actually DO to get over these barriers?)
•How could I use technology?
•How can I ensure I get representation from all learners?
Supporting Learner Voice
Where are we?
Supporting Learner Voice
Informed Consulted Involved Participated Empowered
(Extracted from Learner Voice: A Handbook from Future Lab, p.13)
Stages of Learner Voice Participation
Open Discussion – Feedback
•What am I not yet doing that I could be doing?
•What’s the first thing I’m going to do about all this when I get back?
Supporting Learner Voice