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How HR and Talent Acquisition can impact Digital Transformation
Paul Devine Business Development Director Forrester Research
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Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
Agenda
› Digital Transformation and HR: Forrester point of view
› Making the business case for digital: Case Study on Talent Solutions
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Empowered customers and employees have given rise to a new era
Age of manufacturing Age of distribution Age of information Age of the customer
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Organisations must address five market imperatives
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Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
93% • Believe that digital technologies will disrupt their
business over the next 12 months
74% • Claim the company has a “digital” strategy
33% • Think it’s the right “digital” strategy
15% • Believe they have the right people and skills to
execute the strategy
Digital Transformation presents a people and skills execution gap
Source: Forrester/Russell Reynolds 2014 Digital Business Survey
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Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
HR will play a key leadership and change management role in Digital Transformation
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Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
Digital Technologies improve employee engagement
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Seven digital levers of employee engagement
1. Engagement surveys and
analysis
2. Coaching and
Performance
3. Employee
Communication
4. Learning and Careers
5. Rewards and
Recognition
6. Health & Well-being
7. Candidate Sourcing
and Talent Acquisition
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Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
© 2016 Forrester Research, Inc. Reproduction Prohibited 12
Source: The Total Economic Impact of LinkedIn Talent Solutions, April 2016
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Candidate sourcing and talent acquisition: Key challenges
› Inconsistent hiring processes driving up costs
› Need to convey a clear, consistent corporate brand to potential hires.
› Reduce rogue hiring because it increases costs and the risk of bad
hires
› Source more candidates directly
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Forrester interviewed LinkedIn Talent Solutions customers and identified these benefits
› Eliminating other recruiting solutions
› Increasing direct hiring
› Creating more value from filled positions
› Speeding up new hire productivity
› Lowering salary spend through promotions
› Decreasing hiring-related travel
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Talent Solutions increased new hire quality and reduced costs
›Total benefits €6.95m versus costs of €2.4m
One third increase In direct hires
17% increase In internal movers versus
external hires
Eight Days Time-to-hire was reduced by
8 days, creating more value
for organisations
Return on
Investment: 182%
Net Present Value:
€973 per position
filled
Payback
Period: 4
months
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The interviewed organisations noted several key results from their investments in LinkedIn Talent Solutions
“We survey our hiring managers every year. Since
adopting LinkedIn, quality of hires has increased by
20%. Overall perception of the HR recruiting function
has increased by 18%.”
Talent acquisition operations manager
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The interviewed organisations noted several key results from their investments in LinkedIn Talent Solutions
“With Talent Solutions, we were looking to move from a
transaction recruiting model to a strategic sourcing one.
This involves blending branding and recruiting into a
comprehensive talent relationship model.”
Global HR communication manager
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The interviewed organisations noted several key results from their investments in LinkedIn Talent Solutions
“LinkedIn has transformed how we do
recruiting. It is central to the new way the
recruiting team works.”
Head of Talent Engagement, Europe
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