Transcript

How to scale your growth

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Ferdinand Goetzen

recruit.ee/growth // recruitee.com

5 principles for leading growth

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1. Don’t hack, scale!

2. Embrace growth

3. Adopt the mindset

4. Master the skills

5. Create value

Planning Growth

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Growth Roadmap

Roadmap OKRs KPIs

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Defining Growth

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Branding

Lead Generation

Product Growth

Product Marketing

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Always ask: How would this look if it were 10x? And 100x?

Growth Roadmap

Roadmap

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Growth Roadmap

Foundation Professional Advanced Ideal

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Q1-2 2018

Foundation

1 Growth Marketer, 1 Designer

Q3-4 2018 Advanced1 Content Manager, 1 Social Media Manager, 1 Growth Marketer, 1 Designer, 2-3 Freelancers

Professional1 Content Marketer, 1 Growth Marketer, 1 Designer, 1-2 Freelancers

Ideal1 Head of Content, 1 Social Media Manager, 2 Content Marketers, 1 SEO Specialist, 2-3 Designers

Q4 2019

Q2-3 2019

Roadmap Example: Hiring for Content

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Q1-2 2018

Foundation

Basic tracking set up with GA & CRM, etc.

Q3-4 2018 Advanced

Event Tracking, Data Attribution, Qualitative Data, etc.

Professional

Conversion Tracking, Lead Scoring, Data Reporting, etc.

Ideal

Full Event Tracking, Advanced Data Attribution, Data Warehouse, etc

Q4 2019

Q2-3 2019

Roadmap Example: Data Tracking

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Growth Roadmap

Roadmap OKRs

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Objectives and key results (OKRs) is a framework for defining and tracking

objectives and their outcomes.

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Growth Q3: Branding

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70%Branding

Growth Q3: Product Growth

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50%Product Growth

Growth Roadmap

Roadmap OKRs KPIs

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Lead Generation

● Number of Leads● Convertibility of Leads● Value of Leads

Product Growth

● User Experience● User Loyalty● User Growth● User Retention

Branding

● Brand Reach● Brand Recognition● Brand Favorability

KPIs: Growth Goals

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Lead Generation

● MQLs (#)● SALs (#)● SQLs (#)● IQL → MQL (%)● MQL → SAL (%)● SAL → SQL (%)● MRRac (#)

Product Growth

● Trial → Paid (%)● Churn (%)● Renewal (%)● Expansion (%)● Positive Reviews (#)● NPS (/100)● Referrals (#, %)

Branding

● Website Traffic D/O (#) ● Reach/Impressions (#)● Backlinks (#)● Social Mentions (#)● Press & PR ● Survey Responses

KPIs: Growth Metrics

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Choose one aspect of your marketing you want to improve.

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● Email Automations

● Analytics

● Social Media

● Brand Reach

● Website CRO

● Product UX

● Content

● etc...

Choose one aspect of your marketing

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Let’s create a roadmap

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Create your roadmap for this aspect

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1. Current (can be nothing)

2. Foundation

3. Professional

4. Advanced

5. Ideal

Now create OKRs for Q1 2019 to achieve your ‘foundation’ stage.

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Based on one OKR, choose some KPIs to track.

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Team

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“It’s not the software that wins. It’s the

people. Find people that have a growth mindset.

Will Bunker, GXAcademy

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Key Growth Skills

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Tech

Content

Design

Data & Automation Branding

Growth Marketing

UI & UX

Social Media Manager

CGO Content Marketing Manager

Lead Growth Marketer

Product Marketing Manager

Growth Team

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Visual Designer Business Developer Growth Marketer Events & PRManager

Business DeveloperVisual DesignerLead Growth

Marketer

Paid Traffic & CRO Team

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Growth Marketer

Social Media ManagerVisual DesignerContent Marketing

Manager

Content Team

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Growth MarketerEvents & PR

Manager

Content Marketing ManagerVisual DesignerProduct Marketing

Manager

Product Marketing Team

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KPIs (Monthly)

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Content TeamPaid Traffic & CRO

TeamProduct Marketing Team

● Team Lead (CMM)● KPIs (SEO, Blog, etc)● Weekly Meetings

● Team Lead (LGM)● KPIs (Ads, CRO, etc)● Weekly Meetings

● Team Lead (PMM)● KPIs (Comms, etc)● Weekly Meetings

Inter-Departmental Teams

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Product Growth Market Expansion Branding

What’s next?

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Head of Content Head of Growth Head of Business Development

Product Marketing Manager

Visual Designer Events & PR Manager

Localization Manager Content Jr Social Media Manager

Growth Marketer Growth Marketer

Graphic Designer

Business Developer

Business Developer Business Developer

Departments & the Funnel

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Design your team

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Defining Growth

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Branding

Lead Generation

Product Growth

Product Marketing

Design your team

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1. Map out an ideal team with only current people

2. Define the 3 main missing skills

3. Map out your next-level team

Process

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The Process

Set Goal Ideate Prioritize Test

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Analyze Scale

Idea Prioritization

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Growth Sprint (Every 2 Weeks)

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Experiment vs. Project (Smokescreen)

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<500 Signups = FAIL

Experiments

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Projects

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“Extreme Ownership. Leaders must own

everything in their world. There is no one else to blame.”

Jocko Willink, Ex-Navy Seal & Author

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FB Chatbot Experiment

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TBD

Webinar Experiment

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200+ signups, €2 CPL

MidWeekRead Experiment

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8,000+ Subscribers

FB Lead Ads Experiment

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TBD

Let’s design an experiment (or project)

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Design an experiment

1. Choose 1 metric you want to improve

2. Write down 3 ideas for improving it

3. Prioritize your 3 ideas

(Urgency / Ease / Impact / Affordability / Scalability => X/5)

4. Detail the #1 idea

- Description

- Resources

- Timeframe

- Minimum Standard of Success

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Questions?

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Ferdinand Goetzen

recruit.ee/growth // recruitee.com


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