HRD
Supporting Toyota Culture
Woraphon Sompakdee Toyota Motor Thailand Co.,Ltd.
Education : 1989 : Sociology & Anthropology Thammasat University Working Experience Siam Steel International Co.,Ltd. 1989 : Officer/ External affairs Pikulthong Lumsum Group 2003-2006 : General Manager/ Admin. Toyota Motor Thailand Co.,Ltd. 1990 : Officer - Employee relations/ HR 1993 : Sr.Supervisor - Employee relations/ HR - System Development/ HR 1997 : Assistant Manager - Employment/ HR 2001 : Manager - Employment/ HR 2010 : Deputy General Manager/ HRD 2013 : Deputy General Manager/ HR 2015 : General Manager/ CA
Woraphon Sompakdee
Certified Trainer of Toyota Way
from Toyota Institute-TMC/Japan
Profile
Toyota Way คออะไร ?
เปน คานยมรวม (Shared Values)
ทเปนปจจยแหงความส าเรจในการด าเนนธรกจ
ของโตโยตาซงพนกงานโตโยตาทกคน ทก
ระดบ ทกภมภาค และบรษทพนธมตรทางธรกจ
ไดรบทราบความคาดหวงใหน าไปประยกตใชใน
การท างาน เพอใหบรรลเปาหมายและผลส าเรจท
ก าหนดไว
คอ... DNA ของโตโยตา
TOYOTA WAY
2.Kaizen ไคเซน
3.Genchi Genbutsu เกนจ เกนบสซ
4.Respect การยอมรบนบถอ
5.Teamwork การท างานเปนทม
Respect for People
การยอมรบนบถอ ซงกนและกน
Continuous Improvement
การปรบปรง อยางตอเนอง
2 pillars 5 values
1.Challenge ความทาทาย
Training / Activity Objective
Basic Toyota Way in
Newcomer course
To introduce Toyota Way principle to new employees
Toyota Way Foundation
course
To enhance understanding in Toyota Way principle
Competency Appraisal (CA) To evaluate employees’ capabilities according to Core Competency
that align with Toyota Way principle
On the Job Training (OJT) To enhance the use of Toyota Way principle in daily work
Newcomer course
Toyota Way
Foundation course
CA
OJT
1 yr. 2 yrs. 3 yrs.
CA CA
0-3 months
Toyota Way Implementation
Responsibility
Own
Own
Own
Team
Section
Multiple
Section / Regional
Department /Global
G9 General Manager
G8 Deputy GM
G7 Manager
G6 Assistant MGR
G5 Senior Supervisor
G4 Officer
G1-G3 Operator
Standardized Identifies way to improve
work
Initiate new challenge
process
Work & support
members to achieve goal
Drive & Coach members to achieve goal
Create new challenge Goal
Create new challenge Goal
Role
Expert Level
Basic Level
Developing Level
Advanced Level
Doing Level
White Collar Blue Collar
Global
Content
Develop by
TI/TMC
•TW
•TBP
•TPS
•QC Circle
• etc.
Develop by
TI/TMC
TIAP/TMAP-EM
•EDP (VP)
•LDP (G9)
•MDP/ APMDP (G8)
•TMD (G7)
Potential
Program
Develop by
HD/TMT
•Leadership
•Strategy
•Innovation
•People
Development
Local
Content
Development Program Categories
Consists of:
8 Steps (Concrete Actions & Processes)
Drive & Dedication
Toyota Business Practice (TBP)
Kick-Off 1st Round Selection
Final Round Selection
1st TBP Forum Communication Selection Presentation
TOYOTA PRODUCTION SYSTEM
Fixed Position Stop
J
I
D
O
K
A
Pokayoke
Andon
Contin. Flow Process. / Heijunka
J
I
T
Kanban
/ Pull System
Takt Time
Standardised Work and Kaizen
2. Kaizen ไคเซน
3. Genchi Genbutsu เกนจ เกนบสซ
4.Respect การยอมรบนบถอ
5.Teamwork การท างานเปนทม
Respect for People
การยอมรบนบถอ ซงกนและกน
Continuous Improvement การปรบปรง อยางตอเนอง
1.Challenge ความทาทาย
• ผลตสนคาทลกคาตองการ
• ในเวลาทลกคาตองการ
• ในปรมาณทลกคาตองการ
เราจะไมปลอยของเสยไปยงลกคา/ ขนตอนถดไป
คณภาพสงสด ตนทนต าสด และเวลาทสนทสด
คณภาพ ตนทน เวลา
Idea Suggestion (รายบคคล)
สงเสรมการเรยนรขององคกร
QC Circle (รายกลม)
• เงนรางวล 100-40,000 บาท
• พจารณามอบเงนรางวลทกเดอน/ ผ ชนะเลศประจ าป
• น าเสนอตอคณะผบรหาร 2 ครง/ป
• ผชนะเลศมโอกาสเดนทางไปน าเสนอผลงานใน Asia Pacific/ ประเทศญป น
Global
Content
Develop by
TI/TMC
•TW
•TBP
•TPS
•etc
Develop by
TI/TMC
TIAP/TMAP-EM
•EDP (VP)
•LDP (G9)
•MDP/ APMDP (G8)
•TMD (G7)
Potential
Program
Develop by
HD/TMT
•Leadership
•Strategy
•Innovation
•People
Development
Local
Content
Development Program Categories
Step 1 Introduction & Develop Trainer
Opening ceremony on Aug.26, 2010 Mgt. & Office Staff = 10 Dimensions Production Member = 7+1 Dimensions
Announcement Learning Aids
Books VDO
Learning Zone (H.O.2) KM Web (intranet)
Know Understand Can do/apply Practice
Production Member Management & Office Staff
Develop new training structure for Mgt. & Office staff based on Toyota Way Cooperate with 5 universities in developing content & material
Training Program
Challenge Kaizen Respect Teamwork
Corp. Strategy Innovation People Dev. Leadership
Chulalongkorn Mahanakorn/ Thammasat Mahidol
King Mongkut's
TOYOTA WAY
Genchi Genbutsu
People Development
Innovative Thinking
Leadership Corporate Strategy
P I L C
Step 1 Introduction & Develop Trainer
Train-the-trainer (T3)
Develop new 18 trainers (G6-G9) by university
Certified by Toyota Academy & each University (Granted certification in Trainer Seminar : Mar.23,2012)
TU KMUTT MUT
Know Understand Can do/apply Practice
Global
Content
Local
Content
• VP Nomination
• PA score: B up
• CA score: 2 up • TOEIC score: 600
Qualification
• VP Nomination
• Experience : 3-5 yrs
• PA score: B up
• CA score: 2 up
• Aptitude Test
Development
• T3 program
(TI, TMC standard)
• Trainer Dev. Program
• Trainer Dev. Program;
> Trainer’s personality
> Trainer psychology
> Presentation technique
> Coaching skill
> English language
• Best Trainer
Reward
• Trainer Suit
• Trainer Kits;
> nametag
> thumb drive
> certificate
> pointer
> lanyard
> global warming
bag
Certification
• Fixed term
1.T3 (N)
2. Follow up (N+6mths)
3. Re-certification
(N+3 yrs)
• Fixed term
1.T3 (N)
2. Follow up (N+1yr)
3. Service Term(N+3 yrs)
> Re-certification
> Promote successor
Motivation
Internal Trainer Development
Corporate for Executive
4.114.35 4.28
4.24 4.294.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
Corporate for G7
4.35 4.28 4.294.24 4.294.044.24 4.22 4.26
4.24 4.294.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
Step 2 Direct training
Innovative Thinking for G8
4.254.57 4.46
4.25 4.42 4.274.24 4.29
4.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
Innovative Thinking for G9
4.25 4.43 4.454.44 4.63 4.64
4.24 4.294.04
0
1
2
3
4
5
CurriculumInstructor Content
0
1
2
3
4
5
Leadership for G8
4.57 4.6 4.494.27 4.14 4.26
4.24 4.294.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
KMUTT (Innovative Thinking) MU (Leadership) CU (Corporate Strategy)
•Lecturer from University (for G7 and above)
Trainee Evaluation Trainee Evaluation Trainee Evaluation
= Average score of internal trainer in FY’11
Know Understand Can do/apply Practice
G8 : 2 groups G9 : 2 groups G7 : 4 groups G8 : 2 groups Exec:1 group
Leadership for G9
4.634.82
4.654.674.31
4.48
4.24 4.294.04
0
1
2
3
4
5
CurriculumInstructor Content
0
1
2
3
4
5
G9 : 2 groups
Action Learning [Job Apply]
Action Learning [Action plan]
Action Learning [Under developing]
Innovation for G1-3
3.99 4.024.18
4.65 4.69 4.63
4.24 4.294.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
Step 2 Direct training
Innovation for G4
3.34 3.413.23
4.344.17 4.16
4.514.32
4.144.24 4.29
4.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
People Development for G6 Innovative Thinking for G1-3 Innovative Thinking for G4
•Lecturer from TMT certified trainer (for G6 and below)
Trainee Evaluation Trainee Evaluation Trainee Evaluation
= Average score of internal trainer in FY’11
Know Understand Can do/apply Practice
People Dev. for G6
4.35 4.28 4.294.24 4.294.04
4.24 4.22 4.264.24 4.29
4.04
0
1
2
3
4
5
Curriculum Instructor Content
0
1
2
3
4
5
G6 : 3 groups G4 : 3 groups G1-3 : 2 groups
Action Learning [Under developing]
Action Learning [Reunion]
Action Learning [Under developing]
Step 2 Direct training
•Implement Individual Development Plan (IDP) System
Know Understand Can do/apply Practice
Co-operate with HR communicate new Competency Appraisal form & IDP. Provide development tools for superiors to develop their subordinates in daily work.
Communication G9-G6
OJT Job Assignment
Job Shadowing
Training by superior Self-Learning
Coaching
IDP tools
Development Tools
Global
Content
Develop by
TI/TMC
•TW
•TBP
•TPS
•etc
Develop by
TI/TMC
TIAP/TMAP-EM
•EDP (VP)
•LDP (G9)
•MDP/ APMDP (G8)
•TMD (G7)
Potential
Program
Develop by
HD/TMT
•Leadership
•Strategy
•Innovation
•People
Development
Local
Content
Development Program Categories
K2
Equivalent to VP
K3
Equivalent to GM
K4
Equivalent to DGM
TMT
Leadership Development
Program (LDP)
Executive
Development
Program (EDP)
TMT Manager Development (TMD)
Toyota Institute
TMAP-EM (AP-MDP)
TMT (MDP)
Level Organizer
Toyota Institute
Manager
1997
2007
2008
2009
Start year
Asia-Pacific Management
Development
Program (AP-MDP) 2012
Management
Development
Program (MDP)
Development program for potential employee
THANK YOU
