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HUMANITARIAN
SUPPLY CHAINS COMMUNITIES OF
PRACTICEAlbert Angehrn, Professor of Information Technology,
INSEAD
George Fenton, Chairman, HLA
Rob McConnell, Executive in Residence, INSEAD
Hilarie Cranmer, Director, HTI
2012 Humanitarian Health and Logistics Conference
Hamburg | 21-23 March 2012
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RECOGNIZING THAT ….RECOGNIZING THAT ….
� The global and regional blueprint for professionalization of the humanitarian profession is moving forward rapidly*
� Humanitarian assistance is a multidisciplinary discipline with specific obligations discipline-to-discipline; disciplines are highly integrated
� A system of “accountability, quality control, reporting, registration, certification & coordination” is inevitable
*Walker, P, Hein K. Health Affairs, 2010
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PROFESSIONALIZATION: PROFESSIONALIZATION:
Yes or NO?Yes or NO?
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Global Perspective of Humanitarian Training and Education
AcademicsAcademics
GovernmentsGovernments
NGOsNGOsMilitaryMilitary
Masters (100)
Masters (100)
LogisticsEngineer
LogisticsEngineer
LawLaw
Diploma (8)
Diploma (8)
Emergency Managm’t
Emergency Managm’t Internal Internal
Public Health
Public Health
MDMD
ExternalExternal
Q & AQ & A
TechnicalTechnicalManage-ment
Manage-ment
BeneficiariesBeneficiaries
DonorsDonorsUNUN
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Hein 2011
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Peter Walker
Model for Humanitarian
Professionalization
TIER 1
TIER 2
TIER 3
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What might the system look
like?
Professional
Association
National
Spin off
Accredited
training
groups
Certified
training
Trainer
accreditation
Criteria for membership
Employers
1 2
3
4
5 6
7
8
P 55
Walker, et al ELHRA
HLAHLA
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http://www.calt.insead.edu/eis/sites/HLAWorkshop2012/
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http://www.calt.insead.edu/eis/sites/HLAWorkshop2012/
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Barriers for professional
organization/HLA/communities of practice
- Non-motivated
- Threat of stealing and taking credit
- Competitive
- Age issue: young are social media savvy
- “how you look” can be embarrassing
- Level of transparency of data may not inform clients
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Incentives for professional
organization/HLA/communities of practice
� Professional experience is valued
� Ability to share information has value and recognition
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Practical suggestions for professional
organization/HLA/communities of practice
� Virtual community
� Job/Tenders opportunities
� Incentivization to get recognition, endorsement, certification
� Training opportunities
� Identify common issues/themes
� Ability to interact and ask questions
� Get a service, something back
� Connect supply and demand
� Provide a “map” of information
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What can we create through
collaboration?
� Experience
� Training
� Practical Tools
� Information on Emergencies, cross-sector
� Hands-on experience, practice of theroy
� Management of increasing volumes of information (emails)
� Networks
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Recommendations in creating professional
organization/HLA/communities of practice?
� Get people to share
� Facilitate knowledge transfer� Access
� Quality of information
� Technical tools
� Practical, “how – to” videos
� Encompass least experienced to most experienced
� What are best practices
� Define functional capacity
� Having fail safe mechanisms when tech doesn’t work
� Tech support� Blog, advice, recognizing critical mass and traffic are barriers
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� Define Competencies: for logs
� Implement strategies from pre-deployment to deployment to post-deployment
� Define Organizational conduct in disaster
� Develop LOCAL knowledge
� Define wide range of activities
� Develop guidelines/standards
� Develop “LINKEDIN” directory
Recommendations in creating professional
organization/HLA/communities of practice?