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IIBA Ottawa-Outaouais Chapter
ECBA™/CBAP®/CCBA® Study GroupDecember 2017
Nancy Beatson, CBAP
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Agenda
• Introductions
• Chapter 8 – Solution Evaluation
• Chapter 9 – Underlying Competencies
• Pop Quiz
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Introductions
• Name
• Current projects
• Exam preparation
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> Chapter 8 – Solution Evaluation
Refer to BACCM™
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> Chapter 8 – Solution Evaluation
8.1 Measure Solution Performance
8.2 Analyze Performance Measures
8.3 Assess Solution Limitations
8.4 Assess Enterprise Limitations
8.5 Recommend Actions to Increase Solution Value
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8.1 Measure Solution Performance
• To define performance measures and use the data collected to evaluate the effectiveness of a solution
• Discuss quantitative measures and qualitative measures
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8.2 Analyze Performance Measures
• To provide insights into the performance of a solution
• If the measures are not sufficient to help stakeholders determine solution value, business analysts either collect more measurements or treat the lack of measures as a solution risk
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8.3 Assess Solution Limitations
• To determine the factors internal to the solution that restrict the full realization of value
• Discuss techniques: Root Cause Analysis, Risk Analysis and Management
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8.4 Assess Enterprise Limitations
• To determine how factors external to the solution are restricting value realization
• Stakeholder Impact Analysis: consider Functions, Locations, Concerns
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8.5 Recommend Actions to Increase Solution Value
• To understand the factors that create differences between potential value and actual value, and to recommend a course of action to align them
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> Chapter 9 - Underlying Competencies
• New Competency Model (v4) aligns with BABOK v3
• Go to iiba.org Careers Business Analysis Competency Model (http://www.iiba.org/Careers/Business-Analysis-Competency-Model.aspx)
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> Chapter 9 - Underlying Competencies
9.1 Analytical Thinking and Problem Solving
9.2 Behavioural Characteristics
9.3 Business Knowledge
9.4 Communication Skills
9.5 Interaction Skills
9.6 Tools and Technology
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9.1 Analytical Thinking and Problem SolvingCore competencies include:• Creative Thinking• Decision Making• Learning• Problem Solving• Systems Thinking• Conceptual Thinking• Visual Thinking
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9.2 Behavioural Characteristics
Core competencies include:
• Ethics
• Personal Accountability
• Trustworthiness
• Organization and Time Management
• Adaptability
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9.3 Business Knowledge
Competencies include:
• Business Acumen
• Industry Knowledge
• Organization Knowledge
• Solution Knowledge
• Methodology Knowledge
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9.4 Communication Skills
Core competencies include:
• Verbal Communication
• Non-Verbal Communication
• Written Communication
• Listening
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9.5 Interaction Skills
Core competencies include:
• Facilitation
• Leadership and Influencing
• Teamwork
• Negotiation and Conflict Resolution
• Teaching
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9.6 Tools and Technology
Core competencies include:
• Office Productivity Tools and Technology
• Business Analysis Tools and Technology
• Communication Tools and Technology
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• Pop Quiz
• 10 questions, open-book
• Make note of your answers if you want to grade yourself
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• Study group materials are available for download at the Ottawa-Outaouais Chapter website (under Certification ECBA™ / CBAP® / CCBA® Study Groups)
– https://ottawa-outaouais.iiba.org/ecbar-ccbar-cbapr-study-groups
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Upcoming Events:– IIBA Ottawa-Outaouais Chapter Holiday Social
• Dec 19th 5:00 – 7:00 p.m.• Ottawa Police Association, 141 Catherine St, Ottawa
– Next Study Group Session: January 24th
• Chapter 10 – Techniques
• Chapter 11 – Perspectives
• GAME
• More info is available at:– www.ottawa-outaouais.iiba.org
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Homework
Prepare 3 questions from above BABOK® Guide chapters and submit in advance to:
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Get on the Chapter Mailing List
From the IIBA Ottawa-Outaouais homepage, go to ottawa-outaouais.iiba.org News Newsletter Subscription
https://ottawa-outaouais.iiba.org/newsletter-subscription