Download - Improving AR and Collections with Centricity
CHUG 2015 in New York City
Accounts Receivable and CollectionsMaking the most of GE Healthcare’s Centricity Practice Solution
Disclaimer
• The content of this presentation represents the views of the author
and presenters.
• GE, the GE Monogram, Centricity and Imagination at Work are
trademarks of General Electric Company."
A little about us…
• HealthCo Information Systems
• GE Centricity Value Added Reseller
• Over 400 clinics
• 2013 and 2014 GE Channel Partner of the Year
Today’s Presenters:
• Andrea Cunningham, Director - Professional Services
• Kelly McAvoy, Implementation Consultant
Agenda for Today’s Talk
Centricity Components AR
Collections
Account Summary
Financial Dashboard
Functionality to improve your workflows
Best Practices
The Medical Group Management Association
(MGMA) estimates that Medical practices leave up
to 30% of their reimbursement behind….”
It’s Complicated
“Harder than filing Federal income taxes”
There can be more than five entities sharing responsibility.
Centricity Practice Solutions
• Registration – Insurance / Financial Class / Allocation Sets /
Eligibility
• Orders and Charge Entry– Efficient processes to capture
• Billing and Claims Management– EDI Claims / Remittance
• Accounts Receivable and Collections– Insurance and Private
Accounts Receivable Component
Accounts Receivable Component (cont.)
• Optimize field utilization
• Field Sort
– Status
– Filing Method
– Insurance Carrier
– Visit Owner
Accounts Receivable
Easily View Transactions
Visit Record
• Summary Line
• Billing Notes
• Correspondences
• Claims
• Visit Owner
Document and Own
Collections Component
• Managing High Risk A/R
– Insurance
– Patient
• Payment Plans
• Letters
• Auto Roll
Collections Component (cont.)
• Visit Owners
• Collections Groups
• Restrictions on Scheduling Patients
“High Risk A/R”
Collections Criteria
“High Risk A/R”
Maximize Screen Real Estate
It’s In the Settings (System>Application)
Denials and Appeals
• Denial Management
– Tracking
– Trending
• Appeals
– Tracking
It’s In The Settings
Document and Share
Letters
• Patient/Guarantor Letters
• Insurance Letters
• Appeal Letters
Mail Merge Fields
Account Summary
Account Summary (cont.)
Three Views
– Guarantor
– Financial Summary
– Transaction History
Account Summary (cont.)
Financial Dashboard
Financial Dashboard (cont.)
Questions?