![Page 1: Improving Patient Experience in ED Treatment Rooms Team Mpower Sushama Bhat Caroline Castellino Allyn Rippin October 28, 2008](https://reader031.vdocument.in/reader031/viewer/2022032606/56649eb35503460f94bbabdb/html5/thumbnails/1.jpg)
Improving Patient Experience in ED Treatment Rooms
Team MpowerSushama Bhat
Caroline CastellinoAllyn Rippin
October 28, 2008
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October 28, 2008 Bhat, Castellino, Rippin 2
Connect
Empower
Engage
Goals
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October 28, 2008 Bhat, Castellino, Rippin 3
Current Patient “Lifeline”
• Basic Remote Control– Nurse call– TV– Radio– Light on/off
• Limited features• Improper
functioning• Uninspired design
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October 28, 2008 Bhat, Castellino, Rippin 4
Inspirations for our design
- Colorful- Lightweight- User-friendly- Universal remote- Touchscreen interface- Accessible at bedside
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October 28, 2008 Bhat, Castellino, Rippin 5
Our solution: Mpower
• Handheld bedside remote
• User-friendly buttons/touchscreen
• Connects to wall by retractable cord or arm
• Colorful, lightweight
• Performs multiple functions
• Mpowers patient through information and positive engagement
• Converts to screensaver when not in use
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October 28, 2008 Bhat, Castellino, Rippin 6
• Main functions:– My Room– My Care– My Progress– Nurse Call button
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October 28, 2008 Bhat, Castellino, Rippin 7
MYroom
• Give patients control over his/her immediate environment
• Provide better lighting options
• Promote relaxation with “soothing sounds”
• Create engaging experience with interactive projection
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October 28, 2008 Bhat, Castellino, Rippin 8
MYcare
•Uses RFID technology to identify doctors and nurses as soon as they enter room
•Establishes connection and builds relationship with staff
•Improves patient satisfaction
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October 28, 2008 Bhat, Castellino, Rippin 9
MYprogress
•Knowledge Mpowers!
•Connect with existing system to relay status of orders and approximate wait time
• Helps patients understand “What am I waiting for?”
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October 28, 2008 Bhat, Castellino, Rippin 10
Alternative design
LIGHTTV
PROJECTION
NURSE
DOCTOR
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October 28, 2008 Bhat, Castellino, Rippin 11
Interactive Projection• Dynamic and experiential • Responds to external stimuli,
movement or patient input• Incorporates sounds, colors• Brings nature indoors• Lowers patient anxiety• Positive engagement
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October 28, 2008 Bhat, Castellino, Rippin 12
Action Plans
• In the next several weeks…– Research materials for device– Look at designs used by previous
classes– Design device, software, and
projection– Implement design
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October 28, 2008 Bhat, Castellino, Rippin 13
Thank you!
Questions or comments?