Download - Innovation for the Rest of Us
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Innovation for the Rest of Us
Chris CurranPartner and CTO
Diamond Management & Technology Consultants
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MIT Media Lab ExtensionPhoto by Andy Ryan
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Interactive Voting
• Get out your phones
• Get to the place where you send SMS/Text messages
• Get ready when you see the
• Text your responses to 99503
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This or That?
Skiing or Snowboarding?
a) Skiingb) Snowboardingc) Neither – I Hate Snow
K100S100N100
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Audience Question
What is your business’ primary industry?
a) Bankingb) Consumer
Products/Servicesc) Distribution & Logisticsd) Healthcaree) Insurancef) Travel & Transportationg) Public Sectorh) Other
B100CS100D100H100I100T100P100O100
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Audience Question
Our CEO is an active champion of the use of information technology to improve the business
a) Strongly Agreeb) Agreec) Neither Agree or
Disagreed) Disagreee) Strongly Disagree
SA100A100NA100D100SD100
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Our CEO is an active champion of information technology to improve the
business
Source: Diamond Digital IQ Survey, 2010
StronglyAgree
Agree Neutral Disagree StronglyDisagree
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Celestron’s SkyScout
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+ = ?
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New York Nearest Subway iPhone App
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Tonite’s Southern Sky - Star Walk iPhone App
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2007 Ford FocusSalvage: $1,235
++
++
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Hood: $875
Lamp: $320
Bmpr: $515
Body Shops
Policy Details
Claim Details
Curran, Christopher
++
Auto Claims AR Mock-Up
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Makers Are Everywhere
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Why is Innovation So Hard?
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PersistencePersistence
PossibilitiesPossibilities PeoplePeople
PositioningPositioning
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Audience Question
What is your CIO’s primary innovation goal?
Text to99503
a)Improve ITb)Improve Business
Processesc)Improve Customer
Serviced)Reach New Customerse)Create New
Products/Services
IT200BP200CS200NC200NP200
Positioning | Possibilities | People | Persistence
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The CIO’s Innovation Mission
Source: Diamond Digital IQ Survey, 2010; Top Quartile Performers Only
Improve Business
Processes
Improve IT
Improve Customer
Service
Reach New
Customers
New Products, Services
Positioning | Possibilities | People | Persistence
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Audience Question
Where do most innovations come from in your organization
Text to99503
a) Customersb) Employeesc) Executivesd) Vendorse) Research Partnersf) Other
C300E300X300V300R300O300
Positioning | Possibilities | People | Persistence
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The future is already here, it’s just not evenly distributed
William Gibson, Sci-Fi Author
Positioning | Possibilities | People | Persistence
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Positioning | Possibilities | People | Persistence
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Audience Question
What is the scarcest innovation skill?
Text to99503
a) Identifying problemsb) Prioritizing problemsc) Matching problems with
ideasd) Prototypinge) Testing ideasf) Selling ideas to the
organizationg) Integrating new
innovations into the business
I400P400M400PP400T400S400N400
Positioning | Possibilities | People | Persistence
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Positioning | Possibilities | People | Persistence
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Source: Kolbe International CIO Study 2007
Positioning | Possibilities | People | Persistence
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Audience Question
Do you have a dedicated IT “innovation” team?
Text to99503
a) Formal Groupb) Informal Groupc) No group
F500I500N500
Positioning | Possibilities | People | Persistence
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Source: Diamond Digital IQ Survey, 2009
FormalGroup
InformalGroup
NoGroup
Do You Have a Dedicated IT Innovation Team?
Positioning | Possibilities | People | Persistence
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Alignment &Buy-In
Problems
Optimally Includes IT Skills
Focuses on IT Improvements
Doesn’t Exist
IT Business
IT
Business
ORG LOCATION
INNOVATIONTARGET
Align Org and Mission
Positioning | Possibilities | People | Persistence
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Innovation is Work
Positioning | Possibilities | People | Persistence
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A Roadmap is the Most Important Predictor of High Performance
Source: Diamond Digital IQ Survey, 2009
EffectiveStrategy
EffectiveStrategy &
Mobilization
EffectiveStrategy,
Mobilization &Execution
2X More Likely to be Top Quartile Performer
Positioning | Possibilities | People | Persistence
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1.Positioning Check Alignment
2.Possibilities Get More Ideas
3.People Align Skills
4.Persistence Roadmap & Rigor
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Audience Question
What is your top innovation priority for the coming year?
Text to99503
a) Improve My/IT’s positioningb) Get more ideas into the
pipelinec) Improve innovation team
skillsets and alignmentd) Improve execution in getting
ideas to actione) Thanks - I’m good
I600G600S600
E600
T600
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Homemade Telescope
Photo by Rachael HobsonVia MakeZine.com