Download - Inspiratiesessie presentatie milestone hrm
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Inspiratiesessie
De HR en Recruitment professional als strategisch partner
Inspiratiesessie verzorgd door
Inspiratiesessie 11 september 2012
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© Milestone hrm 2012
Welkom!
www.linkedin.com/company/milestone-hrm
@DaphnevanLit
# HRMI
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© Milestone hrm 2012
Programma
3 sprekers tot +/- 17.15 uur
Bianca Stokman Femke Dekker Albert Smit
daarna borrel!
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Vraag
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Redenen
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Redenen
ENPS
Voorspeller winstgroei
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eNPS
“Zou u ons aanbevelen aan
vrienden of collega’s?”
Polst beide dimensies van loyaliteit …
Verstandelijk Gevoelsmatig
• Beste kenmerken
• Beste functie
• Beste salaris ed
• Ze kennen me
• Ze waarderen me
• Ze luisteren naar me
• Ze delen mijn waarden
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© Milestone hrm 2012
eNPS
9-10
7-8
0-6
Heel
waarschijnlijk
Extreem
onwaarschijnlijk
%Promoters
%Critici
Net Promoter Score
(ENPS)
minus
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© Milestone hrm 2012
Redenen
ENPS
Voorspeller winstgroei
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© Milestone hrm 2012
Redenen
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Redenen
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© Milestone hrm 2012
Redenen
HR function or process Profit growth Profit margin Total
improvement
1 Recruiting 3,5 x 2,0 x 5,5 x
2 Onboarding & retention 2,5 x 1,9 x 4,4 x
3 Managing talent 2,2 x 2,1 x 4,3 x
4 Employer Branding 2,4 x 1,8 x 4,2 x
5 Performance
management & reward
2,1 x 2,0 x 4,1 x
Bron: Boston Consulting Group en Blog door dr John Sullivan
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Wat is je rol?
HR adviseur:
Focus op
mogelijkheden of
consequenties
van
ontwikkelingen
voor medewerker
HR business partner:
Focus op impact
op de strategie
en organisatie-
doelstellingen
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Bekeken vanuit HRMarketing model
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Bekeken vanuit HRMarketing model
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© Milestone hrm 2012
Bekeken vanuit HRMarketing model
Operationeel √
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Bekeken vanuit HRMarketing model
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© Milestone hrm 2012
Bekeken vanuit HRMarketing model
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© Milestone hrm 2012
Bekeken vanuit HRMarketing Model
HR function or process Profit growth Profit margin Total
improvement
1 Recruiting 3,5 x 2,0 x 5,5 x
2 Onboarding & retention 2,5 x 1,9 x 4,4 x
3 Managing talent 2,2 x 2,1 x 4,3 x
4 Employer Branding 2,4 x 1,8 x 4,2 x
5 Performance
management & reward
2,1 x 2,0 x 4,1 x
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© Milestone hrm 2012
Bekeken vanuit HRMarketing model
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© Milestone hrm 2012
Milestone hrm
Business Park Papendorp
Orteliuslaan 850
3528 BB Utrecht
PO Box 13267
3507 LG Utrecht
The Netherlands
Contactpersoon: Ilona Warnaer
T +31 (0)6 42 12 82 60
W www.milestonehrm.nl
Samen aan de slag? Wij staan klaar!
21
Ilona Warnaer
T +31 (0)6 42 12 82 60
Daphne van Lit-Kempers
T +31 (0)6 55 99 59 40