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Inspiring and Motivating Teams
Phil WylieJune 17th, 2010
Toronto, ON
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It’s
1:45 PM
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The NAP zone
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Inspiring and Motivating Teams
Phil WylieJune 17th, 2010
Toronto, ON
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Inspiration (def’n): arousing to a particular
emotion or action
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Pic of obama surrounded by supporters
Inspiration
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Inspiration (def’n): arousing to a particular
emotion or action
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What do you want to inspire?
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Inspiration is powerful
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Picture of berlin wall falling?Anything is possible
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Results!
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How to Inspire and Motivate
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What is it that inspires people?
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Vision
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Cause
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Idea
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Injustice
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Competition
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8 Steps to SuccessCreate a vision with your team
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Find your
vision
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Connect them to the vision
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Team Vision Finder• What is it that we do that makes a difference?• What do we do that no one else does?• What do we do better then anyone else?• How do we have a positive impact on those
around us (the company or the world)?• How can we help our organization be the best?• At the end of the day, why do we come to work?• How can we make work more fun?
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group
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Behavior
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Behaviors• What behaviors helps us achieve our vision?• What behaviors are unproductive?• What behaviors are unacceptable?• What behaviors should be encouraged?• How will we communicate when unacceptable
behaviors occur?• How will we recognize when effective
behaviors occur?
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Communicate!!
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Lead by example
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people
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Get to know your people
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Motivational Profiles• Career aspirations• Strengths (likes)• Areas for development (dislikes)• Communication styles• Feedback preferences• Work styles (time, details, etc..)• Recognition preferences• Behavioural profiles (Big Five)• Life values
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One on one meetings• What 3 things are you working on right now?• What’s something that you’re better at now
then a month ago?• What things do you want to get better at?• What’s your plan for developing those skills?• What can I do to help you?• How can we do a better job?
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Be consistent
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each other
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Get to know your team
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Team Dynamics• Seniority, mentors• Strengths (likes)• Areas for development (dislikes)• Establish communication methods• Establish team work style (time, details, etc..)• Establish shared values • Stage of team development• Celebration preferences
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Get your team to
knoweach other
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Encourage sharing
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Encouraging Team Dynamics• Have ‘buddies’ for new staff• Have people work together on projects• Identify mentors/proteges• Rotate assignments• Identify learning roles on projects• Present back success stories• Celebrate together
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Team meetings• What 1 thing have you accomplished that you
are most proud of since the last meeting?• What 1 challenge are you facing?• What 1 new skill have you learned?• What 1 complaint have you heard about our
team or process?• What 1 (new) thing can we start doing or
doing differently to make things better?
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Your Role
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each otherTrack the team’s work
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Track your team’s work.
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What gets measured, gets done…
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Identify
major
milestones
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Things to track• Ongoing accountabilities• Projects• Timelines• Who is in charge• Learning Opportunities• Ideas• How you will celebrate
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Project Milestones Success Measures TimelineSupport Required Project Lead
Learning Goal For Celebration
Intranet launch Needs analysisInterviews with all key stakeholders 9/18/2010 interview questions Joel Frank, Ted Lunch out.
Sign off on needs analysis from sponsors 10/31/2010 template Lisa Grant, April
Friday afternoon off.
Project scope
Creation of project scope with all deliverables 11/31/2010proj. mgmt. training Jim Ted Breakfast on boss.
Sign off on scope from key stakeholders. 12/15/2010 meeting assistance Maggie Grant
1/2 day for professional development
Design workDeliverables met on time. 3/31/2011 tracking software Hank Jim, Maggie Amazon gift cards
Test site launched. 4/15/2011server spacecoding training Frank Joel, Lisa
Presentation to rest of company
User testing completed. 6/10/2011satisfaction survey Ted GrantPick of tasks on next project
Main site launched. 8/10/2011communication plan April Ted
Demo to executive team
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Don’t micro
manage
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Set clear expectations
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Communicate!!
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each otherTrack the team’s workEmpower your team
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• Valuable• Able• Responsible
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Tell them what, (and why) let them figure
out how
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Motivation = Autonomy + Mastery + Purpose
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Set S t re tc h Goals
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Involve in decision making
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What happens on a great day?Progress 50%
Instrumental Support 31%
Interpersonal Support 21%
Collaboration 10%
Important work 4%
Implications for managers
Provide meaningful goals
Provide resources
Provide encouragement
Protect staff from irrelevant demands
Change goals autocratically
Be indecisive
Hold up resources
Allow setbacks to occur
• *HBR January 2010 What Really Motivates Workers
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Nothing is more demotivating than a
setback.
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each otherTrack the team’s workEmpower your teamDevelop their skills
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Provide Support
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Help Grow Your Staff
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Set them free!
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Ways to Develop Staff• 70-20-10• New responsibilities• Learning projects• Trying something new• Book/Blog of the month club• Let them make mistakes• Give them parts of your job
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each otherTrack the team’s workEmpower your teamDevelop their skillsCelebrate success
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Life is short
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Don’t take work too seriously
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Try to enjoy every day!
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Ways to Celebrate• Lunch out• Friday afternoon off• Team building meetings/activites• Dress down days• Potluck• Get out of the office• Have fun...!
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8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to
know each otherTrack the team’s workEmpower your teamDevelop their skillsCelebrate success