Integration of services in CRU’s
08 July 2013
Integration of services in CRU’s
Purpose•The status quo of hostels infrastructure and determine a way forward to improve same. •Unpacking the existing network and its capacity.•To determine the roles and responsibilities of other departments.
What should beReconsidering the approach on infrastructure upgrades .
Understanding the consequences and the burden to infrastructure through not responding thereof
Acknowledging the importance of co-ordinated response to this challenge.
Current Conjuncture
National Development Plan
Settlements’ Development TrajectorySettlements’ Development Trajectory
Quantity – “entrenched existing inefficient
settlement patterns”
“Quality and availability of service infrastructure … compromised by legacy of underinvestment in
infrastructure …”
Increased Densities & Increased Densities & ThresholdsThresholds
NATIONAL OUTCOMES 8 AND IT’S OBJECTIVES
• TO CREATE SUSTAINABLE HUMAN SETTLEMENTS AND IMPROVED QUALITY OF LIFE
• This will be accomplished through:– Accelerated delivery of housing opportunities– Improved access to basic services (Progress reported as part of
Outcome 9)– Efficient utilisation of land for Human Settlements development– Improvement of the property market
• Instruments– Social Housing: – CRU:– Institutional Subsidy– Private Rental
Background
• In 1994, 6 Hostels were transferred from the former Ningizimu town entity which was incorporated into the Metro.
• These hostels were in a state of disrepair with very little or no administration.
• The transfer included assuming responsibilities for the maintenance, revenue collection and converting existing hostels to CRU(family units)
…cont Background
• The incorporation was concluded in 1994 and the Housing department were involved in addressing the various challenges since that date.
• Another 4 hostels which were administered by the Provincial Department of Human Settlements were transferred to eThekwini Municipality in 2004.
• These hostels were also in a state of disrepair with little or no administration as per the previous 6.
• KK hostel was delayed and the transfer was effected in 2008.
…cont Background
• In a Council meeting held on the 30th March 2011 , a resolution was taken that all relevant departments align their approach to service delivery in Community Residential Units with their respective plans and budgets.
Council ResolutionIntegration of services in hostels
SummaryOccupants and Interventions
Name of CRU (Hostel)
Ward No. of beds
Reconciled legal tenants (signed lease agreements)
IllegalTenants (as per 2008 survey)
Interventions to date
Glebelands
76 11392
9000 8000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
Klaarwater 17 635 604 300 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
SJ Smith (Wema)
75 4148 2205 1500 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
Name of CRU (Hostel)
Ward No. of beds
Reconciled legal tenants (signed lease agreements)
IllegalTenants (as per 2008 survey)
Interventions to date
Dalton 32 1499 1490 1000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
Thokoza 28 998 919 800 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
SummaryOccupants and Interventions
Name of CRU (Hostel)
Ward No. of beds
Reconciled legal tenants (signed lease agreements)
IllegalTenants (as per 2008 survey)
Interventions to date
Kranskloof (KK)
20 10429 9335 9000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
Umlazi T 89 7722 6981 8000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
SummaryOccupants and Interventions
Name of CRU (Hostel)
Ward No. of beds
Reconciled legal tenants (signed lease agreements)
IllegalTenants (as per 2008 survey)
Interventions to date
KwaMashu 39, 40 18940 9500 64000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
Jacobs 75 1200 1089 800 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)
TOTALS 11 56 963 41 123 93 400
SummaryOccupants and Interventions
Revenue Collection per annum (all Hostels)
Financial Year
Revenue raisedRm
Revenue collectedRm
Percentage of collection
Overall Deficit per annumRm
2009/2010 29988113 2265971.00 8% 102,015,2642010/2011 28590716* 7832978.20 27% 174,776,6412011/2012 26365166* 7404465.00 28% 189,002,6142012/2013 35881520 6560074.54 18% 179,806,550
* Reasons for decrease in revenue raised:•Write-off of arrears and decrease of rental by R10 in all categories, •Number of tenants increased as new blocks were built,•All tenants not yet registered, due to various political problems at Hostels
15
DELIVERY TO DATE
Financial Year Programme SHI’s Blocks Units RC (mil)
2007/08 ISHP I 3 4 1698 R 102.2
2008/09 ISHP II 2 4 1893 R 235.1
2009/10 ISHP III 5 9 1807 R 239.8
2010/11 SHIP 1 4 5 1050 R 141.4
2011/12 SHIP 2A 4 5 2640 R 331.2
2012/13 SHIP 2B 5 / 4 PS 12 1487 R 193.6
39 10575 R 1243.3
Progress of departments involved
• Water Services:• Work to be done• ageing
infrastructure, new infrastructure on main lines, water losses, installation of water meters.
• Sanitation Services:
• Work to be done• collapsed sewer
lines. • Removal of bucket
toilets.• Installation of
ablution facilities in informal settlements
• Upgrading of existing and maintenance of sewer lines
Progress of departments involved
Progress to date from line departments
• Water and sanitation department
Work done• Installed new water mains in KwaMashu, Umlazi T, and Kraanskloof (KK).• Installed water meters at Glebelands, Umlazi T, KwaMashu (in progress)
and KK. • Outstanding • Individual meters installed but not being read. Cost of consumption borne
by Housing. • Meter installation in certain hostels outstanding. • Sanitation upgrade not yet effected in all hostels. Implication of sewer
spillage and health problems.
• Business support• Work to be done• Regularise informal trading• Manage formal training and
infrastructure• Enforcement of bylaws
Progress of departments involved
Business support
Work done
• Consultations and investigation done
Outstanding
• No budget prioritisation
• Regularisation of formal and informal business and bylaw enforcement.
• Engaging with informal business stakeholders in taking over the administration as done in other Council owned businesses.
Linking with Real Estate on commercial properties.
…cont Progress to date from line departments
• Parks Department• Work to be done• Grass cutting• Maintenance of public open
spaces• Management of community
facilities (halls, sports fields and swimming pools).
Progress of departments involved
PARKS DEPARTMENT
Work done• Grass cutting in certain hostels.
Outstanding• Grass cutting in Jacobs, KwaMakhutha and Umlazi T.
…cont Progress to date from line departments
• DSW• Work to be
done• Collection of
waste and removal.
Progress of departments involved
DSW
Work done• Waste collection from the skips • Distribution of refuse bags
Outstanding• litter picking- awaiting commencement of new CBCs on
the ground.
…cont Progress to date from line departments
Electricity
Work to be done• Upgrading of existing
infrastructure,• Installation of electricity meters• Disconnection of illegal
connections • Administering meters.• Interim services to informal
settlements• Maintenance of street lighting
within hostels
Progress of departments involved
Electricity• Work done: • Consultations have occured to discuss interventions, but no physical
interventions to date.
Outstanding• Funding prioritisation• Disconnection of illegal connections.• Upgrading of electricity infrastructure to required standard• Install and maintenance of street lights• Install and maintenance of electricity prepaid meters.
…cont Progress to date from line departments
Treasury
Work to be done• Administer billing and debt
management as per private sector norm,
• Cashering function• Funding provision
Legal Services
Work to be done
Sanction for non-payment i.e summons and evictions etc
Progress of departments involved
• Treasury
• Work done
• Billing
• Cashering facilities in certain hostels
• Outstanding
• Cashering facilities in other hostels
• Debt management at hostels
• Deliver of bills in line with private sector norm
• Dedicated Funding for interventions
…cont Progress to date from line departments
LEGAL DEPARTMENT
No work done.
Outstanding:• Expected to assist on legal action regarding the invasion
of buildingsAction against rent defaulters.
…cont Progress to date from line departments
• Coastal and Drainage
• Work to be done• Upgrading of
existing infrastructure,
• Management and maintenance of streams
• Unblocking and maintenance of existing systems
Progress of departments involved
ROADS and STORMWATER DEPARTMENT
Work done• Maintaining roads at SJ Smith,KwaMakhutha, KwaMashu, Glebe,
Jacobs and Kranskloof • Repair potholes as part of the clean –up campaign• Cleared storm water drains at Glebelands
Outstanding• Widening of roads in all hostels• Routine maintenance of existing roads• Stormwater upgrade in all hostels• Block stormwater drains to be cleared in certain hostels
…cont Progress to date from line departments
Roads maintenance
Work to be done• Upgrade and maintain
existing roads
Architectural Division
Work to be done• Attend to all internal electrical
maintenance problems.
Planning (Env. & Bio-diversity)
Work to be done• Enforcement of bylaws in
conservation spaces
Progress of departments involved
Real Estate
• No work done
Outstanding• Taking over non-residential sites, to respective
departments• Administer sale of land within hostels
…cont Progress to date from line departments
• Security Management• Work to be done• Management of access
control.• Attend to block invasions
• Metro Police• Work to be done• Enforcement of bylaws• Attending to illegal
activities i.e drug abuse, liquor sales and other activities.
Progress of departments involved
Status report of Clean-up campaign
Clean-up campaign was conducted at the
following Hostels :
• Jacobs
• Wema/ SJ Smith
• Glebelands
Jacobs Road Hostel• Road infrastructure was damaged during construction of new
complexes• Millings from our rehab programme used to improve the
existing surface• The ripping and leveling with millings is 80% completed• Stormwater cleaning programmed for Monday 24 June 2013• Raising of services programmed for Monday 24 June 2013• Containers not removed, causing an obstruction to a section of
the works on the road path
Jacobs Road Hostel
Wema/SJ Smith Hostel
Before
•400m² of surface repairs was identified•120m² sidewalk repairs was identified•12 damaged manholes, sewer, stormwater, electricity, Telkom•Stormwater blockages on main pipes to be cleared•Internal stormwater blockages to the mains to be cleared Current Status Quo
•300m² surface repairs completed approx 75% completed•100m² sidewalk repairs completed – 80 % completed•6 manholes repaired -- 50% completed•Stormwater blockages --- Programmed for Monday 24 June 2013
Wema SJ Smith Hostel
Glebelands Hostel
• All kerbs and channels have been trimmed and cleaned
• All blocked inlets have been cleared and damaged Stormwater infrastructure repaired
• Removed rubbish from illegal dump site
• All potholes have been repaired – In general the road network is in good condition
Glebelands Hostel
Broad challenges in hostelsChallenges Response
Sustainability – high deficit arising from low rentals and unaccounted consumption,
Reduce unaccounted lossesGrant funding adjustment of rentalsCo-ordinated planning
Over-crowding – shortage of family units- due to limited funding.
Acceleration of upgrade and construction of new units. Alignment with other greenfields projects. Additional funding request from PDOHS.
Political dynamics Intervention from EXCO
Health and safety Involvement of DCM social services and Provincial health department and SAPS
…cont Broad Challenges in Hostels
Challenges Response
Inadequate Funding – capital and operational
Application for Grant funding from National and Provincial department of Human Settlements. Adjustment of rentals over a phased period. Alignment of council budgets.
Socio-economic factors (illegal landlording)
Blitz by SAPS and Metro Police. Intervention by community participation and social workers.
Refusal to pay rentals Masakhane campaign. Legal action for non-payment Sanction of servicesRegularisation process
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