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Adobe Interactive Forms for ASP
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Agenda
Business Requirements
GAPS
Requested Process (To-Be)
Questions
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Business Requirement
Intends to improve service order management process
Close integration of ASP(Authorized service partner) into business process
Reduce redundant and manual work
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GAPS
Redundant Work
Time Consuming
Manual Work more prone to errors/mistakes
No ASP Process integration existing
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Requested Process (To-Be)
Automatic export of service order data to Adobe Form
Automatic emailing PDF from SAP to ASP(Authorized service partner)
ASP fills form and attaches digital signature
Data extraction from Adobe into SAP using FTP
Attachment Handling
Translations
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Requested Process FlowRequested Process Flow
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Why FTP ?
Designed for File Transfer
Replaces email-internet-connection
Faster
No file size limit
No job that reads emails and move/stores attachments
Easier overview of transferred files on both sides
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Flow - File Transfer using FTP
ASP put the Adobe form and necessary attachment on FTP Server in respective folder.
ABAP program reads FTP folder and locate Adobe form and attachments.
PDF data is uploaded to respective tables and attachment to the header of Service Order.
Files moved from source folder to target folder.
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