Download - Intercultural Competence
INTERCULTURAL COMPETENCE & CULTURAL ORIENTATIONS AT WORKPLACE
Abdul Aziz Popal. MD. MA.Pashto B-UML
OBJECTIVES
INTERCULTRAL COMPETENCE & WORKPLACEINTERCULTURAL DEVELOPMENT CONTINUUMCULTURAL ORIENTATIONS CONCLUSIONSBUT WHY?
LAYERS OF DIVERSITY Personality
Internal Dimensions• Age• Gender• Race• EthnicityExternal Dimensions• Religion• Income• Marital Status• Appearance• Work & Education• HabitsOrganizational• Position• Department• Seniority • Union• Management
INTERCULTRAL COMPETENCE & WORKPLACE
DiversityCross-cultural UnderstandingLiability? Building Successful Organizations?
CHECKING CULTURAL ORIENTATION
What Kind of Mindset Cause This?
CHECKING CULTURAL ORIENTATION
• Born in USA• Associate
Professor of Arabic in Kuwait
• Author in Arabic Language
• Converted to Islam
What Kind of Mindset Cause This?
INTERCULTURAL DEVELOPMENT CONTINUUM
Denial
Defense Reversal
Minimization
Acceptance
Adaptation
Monocultural
Intercultural
CULTURAL OREINTATIONS
Monocultural
• Ethnocentricity• Dominant
Culture• Stereotypic
Transitional
• Focus on Unifying Frameworks
Intercultural
• Global Mindset• A Genuine
Desire to Learn & Adapt
CULTURAL OREINTATIONSMONOCULRAL OREINATION
DENIAL
Spare Cult. ExperienceStereotypic PerceptionSense of DisinterestAvoidanceLow UnderstandingLow Adaptation Ability
Polarization
JudgmentalDefense vs. ReversalUs vs ThemSense of SuperiorityDiversity as an ObstacleAdopt our Ways
Monocultural Mindset
Minimization• Awareness of Culture-specific & Culture-general• Focus on Shared Commonalities• Mask Underlying Differences• Foster Equity rather than Bias & Discrimination• A Strategy to Get Things Done• “GO ALONG TO GET ALONG”
Intercultural Mindset
CULTURAL OREINTATIONS
TRANSITIONAL
CULTURAL OREINTATIONSINTERCULTURAL OREINATION
AcceptanceDeep Exploration of DifferencesUnderstand others’ PerspectiveAppreciate Complexity of DiversitySelf-reflexivenessCurious & InterestedUnclear to adaptationWeigh One’s Values with Others
Adaptation
Shifting PerspectiveAdapting BehaviorsExperience the Culture of OthersBi- or Multi-cultural CapacityNo Bi- or Multi-cultural Identity
CHECKING CULTURAL ORIENTATION
What is the mindset behind such an act?A. Mono-culturalB. InterculturalC. NeutralD. UnbiasedE. Disengagement
CHECKING CULTURAL ORIENTATION
Monocultural
Monocultural
Acceptance
CHECKING CULTURAL ORIENTATION
• Born in USA• Associate
Professor of Arabic in Kuwait
• Author in Arabic Language
• Converted to Islam
Adaptability
Disengagement
CHECKING CULTURAL ORIENTATION
I don’t like Pashto, English, Russian, German etc. They are so…
Our new procedures, policies are much better than theirs
In Honor Of Your Religious Holiday, Please Take A 59 Minute Admin Leave
I Support The Notion Of An Emphasis On Newly Hired “Diverse” Members To Fit In The Culture Of Organization.
My advice to you is to “learn the organization.”
“Our” way of doing things is the best way.
CHECKING CULTURAL ORIENTATION
I am not feeling comfortable when he/she is around me; we areso different from each other.
Go Along to Get Along
I know for sure that we are different from each other, but still we both are human beings
CONCLUSIONInter-cultural Awareness – Diversity IgnoredUs vs. Them – Diversity Feels UncomfortableMinimization – To Get the Job Done – Diversity Nor
HeardCuriosity to Lean & Start Adapting – Diversity
UnderstoodInteract Effectively with People of Different Culture
- Diversity feels “valued and involved.”Intercultural Development Inventory (IDI)
REFERENCES
Moodian, M.A. (2009). Contemporary leadership and intercultural competence: Exploring the cross-cultural dynamics within organizations. Thousand Oaks, CA: Sage.
iDi (Intercultural Development Inventory, 2016). The Roadmap to Intercultural Competence Using the IDI, Products: The Intercultural Development Continuum (IDC™). Retrieved from: https://idiinventory.com/products/the-intercultural-development-continuum-idc/