Introducing, Launching QSEC: Innovative Statewide
Educational Initiative In Quality Systems
Quality Systems Education Quality Systems Education CollaborationCollaboration
Dr. John W. Sinn, Professor and Chair Technology Systems Department, BGSU
[email protected], 419-276-6034
•Overview of QSEC – What is it?Ohio companies teamed with higher education Lean, Six Sigma, DMAIC, DMADV, TQMEmployees from multiple organizations Quality systems at BGSU form baseUndergraduate, graduate degree programsActual team-based projects in organizationsOn-line teaching, learningElectronic InfrastructureCost savings for all………
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•Ohio Companies, Higher EducationBuild/rebuild competitiveness in organizationsManufacturing and non-manufacturingMultiple/same organizations, different facilities Suppliers and customers working togetherWork with two year schools to build systemsBGSU undergraduate, graduate degreesDedicated teams and projects in organizationsFocus is lean six sigma, DMAIC, DMADV, TQMElectronic delivery, non-traditional audienceCost savings, win-win, gains for all………
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What is “Lean”?
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What is “Six-Sigma”?
The term "Six Sigma" refers to the ability of highly capable processes to produce output within specification. In particular, processes that operate with six sigma quality produce at defect levels below 3.4 defects per (one) million opportunities
1,000,000 units of
Raw Materials
3.4Rejects
999,996.6 units of Good
Products
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What is “Six-Sigma”?Six-Sigma is a collection of statistical, engineering based quality and process evaluation and improvement tools and practices.
The foundational convictions of Six-Sigma are:• Continuous efforts to reduce variation in process outputs is key to business success
• Manufacturing and business processes can be measured, analyzed, improved and controlled
• Succeeding at achieving sustained quality improvement requires commitment from the entire organization, particularly from top-level management
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Six-Sigma IncludesDesign of products and processes using DMADV – Define, Measure, Analyze, Design, Verify
Improvement of existing products and processes using DMIAC – Define, Measure, Analyze, Improve, Control
Sustaining improvements from DMADV and DMAIC through Total Quality Maintenance
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System characteristics that make QSEC unique
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Strategic Advantages of QSEC
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•Electronic Infrastructure Saves $$Students not at BGSU, reduce “seat time” save $Stay at company, two year campuses, save $QS 3+1 BS completion, QS specialization, MTM Graduate/undergraduate student teams save $Downloadable electronic texts, tools, saves $Content grown collaboratively, QSEC saves $Statewide network, engage ASQ, othersPrimary contacts done online, start to finishInnovative audience, unique delivery, saves $Replace private training, new paradigm, save $
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Example downloadable tools used in courses, projects
Quality Function Deployment (QFD)
Benchmarking
Process Failure Mode & Effects Analysis (PFMEA)
Cost Analysis Tools
Detailed Operator Instructions
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Process Flow/Layout
Plan Do Check Act
How is QSEP a Win/Win/Win?
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Higher education, organizationsgrow network for improvement
Organizations gain resource to strengthen competitiveedge, changequality culture
Students gain higher education,
become equipped with problemsolving tools
QSEC