TM
Introducing
Your water heater is trying to tell you something…
What is iCOMM?
iCOMM is a Service that provides customers– Remote monitoring of compatible water heaters and boilers– Text message or e-mail notification in the event of any of 36
faults/alerts– Leak detection and notification– Audible and visual alarm at the job site in the event of a fault
or alert– BACnet communication with building management systems– Graphical run time and temperature information viewed at
www.aosmithconnect.com– Monthly e-mail summary of water heater/boiler operation
TM
How iCOMM Can Benefit You
The iCOMM service benefits– Faster response time in the event of an issue
Issue may be resolved before you run out of hot water– Energy savings
Remote visibility of temperature set point and unit operation– Faster response time in the event of a tank leak
Avoids potentially costly damage caused by water– Knowledge of you systems operation
Truly understand if your unit is sized properly– Two-way BACnet communication
Change set points remotely and utilize BMS benefits– Increase the life of your water heater or boiler
Information provided allows time to proactively address issues that may shorten the service life of you unit
– Allows for informed management of a planned replacement programPlanned replacements based on run and cycle times rather than install date
TM
What is Required for iCOMM?
Prerequisites for utilizing the iCOMM service– Facility must have “always on” internet access where
units are locatedWired Ethernet connects directly into the iCOMM communications moduleWireless signal can be used by installing optional wireless adapter (Linksys WGA600N recommended)
– Compatible A. O. Smith water heater or boiler featuring A. O. Smith controls
Five families of compatible products, including all Cyclone® Xi models
TM
A. O. Smith Offers a Variety of Compatible Units
Cyclone® Xi Commercial Gas Models
Custom Xi
Commercial Electric Models
VF Variable Fire
Boiler
Gold Xi
Electric Models
Vertex™ 100 Residential and Cyclone 100
Commercial Gas Models
Genesis®
Boiler
TM
iCOMM Hardware
TM
Communications Module
Front View
TM
Water Leak Detector
iCOMM™ standard device. Ships with communication moduleLay the Leak Detector flat on
the floor by the storage tank in low traffic area.Low voltage wiring from CM
connects to leak detector.
CM Front Edge
Leak Detector Wiring Terminals
TM
MDAs are used when more than one tank type water heater is connected to a CM – multiple connection systems.One MDA will be installed with each tank type water heater on multiple water heater installations.MDAs are not required on boiler products installed on single or multiple connection systems.
Multi-Device Adapter (MDA)TM
Alarm Box (Optional)
iCOMM™ optional device.Wall mounted.Low voltage (24 VAC) signal/wiring
from CM initiates alarm function.Provides audible and visual alarm
notification in the area.Triggers on all appliance Fault or
Alert conditions.Triggers on Leak Detection Device
activation.Triggers on user definable low
water temperature set point – set point adjustment made on iCOMM™ web site.
CM Right EdgeAlarm Box Wiring Terminals
Alarm BuzzerAlarm Light
TM
iCOMM Installation Services
Optional installation services by AT&T ConnecTech®Network of 1,200 qualified installers nationwideAffordable and trouble free installationCall 888-WATER02 to schedule installation
TM
iCOMM Subscription
Use of iCOMM requires annual subscriptionSubscription allows access to websiteSubscriptions sold in yearly incrementsDiscount rates for multiple year subscriptionsMinimum one year subscription requiredPurchase subscription at www.aosmithconnect.com or call 888-WATER02
TM
iComm Remote Connectivity
Single or multiple A.O. Smith water heaters or boilers connects to iCOMM communications module
Water heater or boiler information is transferred via in internet for remote monitoring
Customers “fleet” of water heaters is monitored at their office on the web
Web Interface
Subscriber loginPurchase iCOMM– Hardware– Optional installation services– Annual subscriptionHeater Status (for example):– Pressure Switches– Igniter– Gas Valve OperationHeater Information (for
example):– Burner On Time– Cycle CountFault Occurrence CountsFault HistoryGraphs (for example):– Temperature over Time– Run Time / Hour– Run Time / Day– Estimated Savings http://www.aosmithconnect.com
TM
TM
Your water heater is trying to tell you something…