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Introduction to Management
LECTURE 18:
Introduction to Management
MGT 101
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Introduction to Management
In lecture 17 we discussed
Topics from Chapter 8:
• What is Strategic Management• Strategic Management Process• Types of Organizational Strategies• Corporate Strategy- Growth Strategies
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Introduction to Management
Today in Chapter 8 we will discuss
• Corporate Strategies• Competitive Strategies• Strategic Management Today
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Introduction to Management (Chapter 8)
Chapter 8:
Strategic Management
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Introduction to Management (Chapter 8)
Types of Organizational Strategies
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Introduction to Management (Chapter 8)
Corporate Strategies
Stability StrategyA strategy that seeks to maintain the status quo to deal with the uncertainty of a dynamic environment, when the industry is experiencing slow- or no-growth conditions, or if the owners of the firm elect not to grow for personal reasons.
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Introduction to Management (Chapter 8)
Corporate Strategies
Renewal Strategies
Developing strategies to counter organization weaknesses that are leading to performance declines.
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Introduction to Management (Chapter 8)
Corporate StrategiesRenewal Strategies
Retrenchment: focusing of eliminating non-critical weaknesses and restoring strengths to overcome current performance problems.
Turnaround: addressing critical long-term performance problems through the use of strong cost elimination measures and large-scale organizational restructuring solutions.
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Introduction to Management (Chapter 8)
Managers manage portfolio (or collection) of businesses using a corporate portfolio matrix such as the BCG Matrix.
Corporate Portfolio Analysis
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Introduction to Management (Chapter 8)
Corporate Portfolio Analysis
BCG Matrix
Developed by the Boston Consulting Group
Considers market share and industry growth rate
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Introduction to Management (Chapter 8)
Corporate Portfolio AnalysisBCG Matrix
Classifies firms as:
Cash cows: low growth rate, high market share
Stars: high growth rate, high market share
Question marks: high growth rate, low market share
Dogs: low growth rate, low market share
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Introduction to Management (Chapter 8)
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Introduction to Management (Chapter 8)
Competitive Strategies
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Introduction to Management (Chapter 8)
Competitive Strategies
A strategy focused on how an organization will compete in each of its SBUs (strategic business units).
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Introduction to Management (Chapter 8)
Competitive Strategies
The Role of Competitive Advantage
Competitive Advantage
An organization’s distinctive competitive edge.
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Introduction to Management (Chapter 8)
The Role of Competitive Advantage
Quality as a Competitive Advantage
Differentiates the firm from its competitors.
Can create a sustainable competitive advantage.
Represents the company’s focus on quality management to achieve continuous improvement and meet customers’ demand for quality.
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Introduction to Management (Chapter 8)
Porter Five Forces Model
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Introduction to Management (Chapter 8)
Threat of New Entrants
The ease or difficulty with which new competitors can enter an industry.
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Introduction to Management (Chapter 8)
Threat of Substitutes
The extent to which switching costs and brand loyalty affect the likelihood of customers adopting substitutes products and services.
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Introduction to Management (Chapter 8)
Bargaining Power of Buyers
The degree to which buyers have the market strength to hold sway over and influence competitors in an industry.
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Introduction to Management (Chapter 8)
Bargaining Power of Suppliers
The relative number of buyers to suppliers and threats from substitutes and new entrants affect the buyer-supplier relationship.
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Introduction to Management (Chapter 8)
Current Rivalry
Intensity among rivals increases when industry growth rates slow, demand falls, and product prices descend.
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Introduction to Management (Chapter 8)
Types of Competitive Strategies
Cost Leadership StrategySeeking to attain the lowest total overall costs relative to other industry competitors.
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Introduction to Management (Chapter 8)
Types of Competitive Strategies
Differentiation StrategyAttempting to create a unique and distinctive product or service for which customers will pay a premium.
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Introduction to Management (Chapter 8)
Types of Competitive Strategies
Focus StrategyUsing a cost or differentiation advantage to exploit a particular market segment rather a larger market.
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Introduction to Management (Chapter 8)
Strategic Management Today
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Introduction to Management (Chapter 8)
Strategic Flexibility
New Directions in Organizational Strategiese-businesscustomer serviceinnovation
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Introduction to Management (Chapter 8)
Creating Strategic Flexibility• Know what’s happening with strategies
currently being used by monitoring and measuring results.
• Encourage employees to be open about disclosing and sharing negative information.
• Get new ideas and perspectives from outside the organization.
• Have multiple alternatives when making strategic decisions.
• Learn from mistakes.
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Introduction to Management (Chapter 8)
Strategies for Applying e-Business Techniques
Cost Leadership
On-line activities: bidding, order processing, inventory control, recruitment and hiring
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Introduction to Management (Chapter 8)
Strategies for Applying e-Business Techniques
Differentiation
Internet-based knowledge systems, online ordering and customer support
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Introduction to Management (Chapter 8)
Strategies for Applying e-Business Techniques
Focus
Chat rooms and discussion boards, targeted Web sites
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Introduction to Management (Chapter 8)
Customer Service Strategies
Giving the customers what they want.
Communicating effectively with them.
Providing employees with customer service training.
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Introduction to Management (Chapter 8)
Innovation Strategies
Possible EventsRadical breakthroughs in products.Application of existing technology to new uses.
Strategic Decisions about InnovationBasic researchProduct developmentProcess innovation
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Introduction to Management (Chapter 8)
Innovation Strategies
First Mover
An organization that brings a product innovation to market or use a new process innovations