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Successful Internet Marketing & Social Media Marketing
An Introduction
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4 Web Marketing Perspectives
Google & The Dicing of EverythingGet Google’s Perspective
Markets are ConversationsGet Outside Perspective
Visitors are uniqueMatch his/her perspective
Analytics RuleGet Inside Perspective
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The 3 “Bees” of Successful Internet Marketing
Be Found (SEO & PPC)
Be Convincing
Be Analytical
Lather, rinse, repeat…
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Be Found - Are You There?
SEO
PPC
What Google Cares About:PR
What Google Cares About:Profitability = Relevance
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The Overriding Goal of the Search Engines
Relevance & ImportanceFor every search, Deliver in the SERPs (Search Engine Results Pages) the most relevant & important result that most closely matches what the searcher is looking for.Organic results &Paid (PPC) results
Search Engine Optimization: Ensure that your site is relevant & important for the searches that your audience performs.
= Be Found
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How Google Determines ‘Organic’ Ranking
On-Page Factors: RelevanceKeywords (NOT keyword meta-tags)Visible Text (not graphics or Flash)Page <Title>Document Structure
<H1,2,3>, Alt-Text,…
Site Crawlability…
Off-Page Factors: ImportanceLinks pointing back to your individual pagesQuality, Relevance, Content, QuantityTHIS IS WHERE SOCIAL MEDIA SHINE
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Source: SEOMOZ.ORG
How Google Determines ‘Organic’ Ranking
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SEO – Some On-Page Tips
Generic
Specific• Map 2-3 keywords per page
• 80/20 rule – The Long Tail
• <Title> & Meta Description: Sell the click
• Don’t forget PDFs
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Where to Place Keyword Phrases
Page Title
Main Body CopySmooth flow
Headlines & Bullets
Call-to-Action LinksAvoid the click here syndrome
Meta DescriptionOften shown in the SERPs
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The Importance of the <title>
Well-written, unique title paired with strong content helps position in SERPs
50-75 characters in length
Lead with the important keywordNot always the company name
Compelling titles invite clicks by search engine users
By comparison, keyword meta tag is all but useless.
Possibly for misspellings…
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SEO – Off-Page Tips
Keyword-rich links From highly relevant sitesNo sense in buying low quality linksNo point in blatant link exchangesPublic relations: Optimize & distribute press releasesBlogs & social media an excellent source for incoming links
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How Social Media Fit In
Social media: organizations having conversations with their customers Also: customers, prospects, influencers, having conversations with each otherParticipating in and monitoring these conversations is criticalVoice of Customer more important than everAn important source of links
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Blogs can deliver “Google Juice”
Blogs = Link building ‘machines’
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It’s not just the links that count…
“Automatic SEO”Search Engines Love Blogs“Automatic” optimization of URLs, Page Titles etc.Automatic alerting of the search engines (pinging mechanisms)
Community – a.k.a. the “Echo Chamber”
Once you’ve built a great blog, it produces great results for anything you write about.
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Source: Alec Saunders, Zone5ive presentation
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Being a BloggerWrite frequentlyWrite meaty posts
Be controversial
Participate in “the Conversation”Ask for “link love”CommentKeep a blogrollLove your friends!
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Optimize your content
Use WordPress to maximize pagecountUse a Google SitemapGive your posts titlesGive ‘em GOOD titlesLink and TrackbackPing the search enginesGet a top level domain / Connect to your main siteTag, tag, tagSyndicate: RSS, Feedburner, Other blogs
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Just Don’t IgnoreBlogs
(Your brand is at stake)
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Integrated social media campaigns
Use right toolsBlogs for searchability, SEO, PR style messagesPodcasts for deep engagementTwitter to create buzz
Make use of the amplifier effectCreate presence everywhereRSS link everythingAutomate
Measure
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Social media
Conversations lead to word of mouthPick the right tool to achieve your objectiveIntegrate to achieve the largest amplification
of your message
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Social media as part of the PR mix
Conversations lead to word of mouthPick the right tool to achieve your objectiveIntegrate to achieve the largest amplification
of your message
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While 50% of new bloggers are still posting 3 months later, 50% aren’t
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Be Found - Keyword Analysis
Know your audiencePotential buyers, Info seekers, Competitors, Media, Casuals…What are they looking for?
Which keywords are being usedStart with Seed list, Referrer Traffic, CompetitorsTools: KW Discovery, Wordtracker, Google KW ToolFrequency, Competition, RelevanceTest with PPC
Outcome: Target keyword list
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Keyword-rich copywriting
Smooth flow importantNo stuffing of keywords
Users firstThink “conversion”Be descriptive (not “our products”)
Avoid text in graphics If used, consider ALT-textFlash problematic
Phrases, not wordsVariations to capture different searches
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Keyword-rich copywriting Cont’d
Select 2-3 keyword phrases per page
3-4 times per page (rule of thumb)
Phrases, not words
Benefits orientedBetter for conversion Google snippets
Make sense to people
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Optimized Copywriting – 2 Angles Matter…
SEO Copywriting (Be Found)Keyword-rich to facilitate high rankings in search enginesFree TrafficThe higher the position, the more traffic
Effective Copywriting (Be Convincing)Merely Attracting traffic is not enoughCall-to-Action for each pageVisitor scenarios
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Copywriting is King…
Google Software Engineer Matt Cutts:“SEO will get easier; spamming will get harder”
But just because spamming is getting harder doesn’t mean that SEO is getting easier – because SEOs with the copy writing skills required to create original and unique content of genuine value that other people find interesting and link to aren’t a
dime a dozen
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Be Convincing
Your site isn’t about youWho is your audience
Define PersonasDefine calls to action and conversion funnels
‘ADD’ on the webScan & Skim vs. readFollow obvious linksLess than 5 secondsAbove the fold
Your site’s goal: Visitor conversion, not raw traffic
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Some Useful Tools
GoogleCache: to see what Google seesSite: to determine depth of indexing or to find specific words in any site
Yahoo link analysis & competition
Many others…
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Search Engine Advertising - PPC
The fastest way to get found when prospects search for what you have to sellPay-per-Click system (PPC)No upfront $ commitmentBid on keywords & keyword combinationsAuction system determines pricePopularity and bid determines positionClick-through traffic gets delivered to unique URLCan deliver outstanding ROICan be used to reinforce & tune your SEO work
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PPC - Is Your Ad Relevant?
Ad Position determined by “Quality Score”Bid PriceClickthrough rate Relevance of keyword to adLanding Page QualityOther factors
Relevant ads are rewarded‘Poor’ ads cost you more
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Some PPC Tips
Excellent market research toolImpressions: how many people searched?Who else is competing for the terms
Refine Targeting Multiple Matching options, Negative keywordsGeographic Targeting; Narrow ad groups for most profitable terms
Careful with Content Syndication Placement Targeting with PPC option better
Relevance: Test different ad versions, Different PositionsClear Offer
Landing Page Critical
Metrics & ReportsGo Beyond CPC & CTR to measure Conversion, CPA
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Landing Page Considerations
Make it Fast
Make it Short
Make it CompellingHero Shot of Whitepaper
‘Conversion’ pagesShort formsDo you really need all that info?Privacy Assurance
Test different versions (A/B, Multivariate)
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Be Analytical
What are your business objectives?Rather than measuring everything
What do you measure?e.g. Visitor loyalty, Bounce Rate, Conversion FunnelsMicro Goals, ‘Search’ interactions, Page OverlaySegment your audienceCampaign Tracking: Email, Direct Mail Campaigns etc.Iterative TestingCompare against others: Hitwise, Compete.com
Who owns analytics?Senior management buy-in mandatoryProcesses, integration and benchmarks are keyNot just static reports, but interactive dashboards
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Be Analytical
What are your business objectives?Rather than measuring everything
What do you measure?e.g. Visitor loyalty, Bounce Rate, Conversion FunnelsMicro Goals, ‘Search’ interactions, Page OverlaySegment your audienceCampaign Tracking: Email, Direct Mail Campaigns etc.Iterative TestingCompare against others: Hitwise, Compete.com
Who owns analytics?Senior management buy-in mandatoryProcesses, integration and benchmarks are keyNot just static reports, but interactive dashboards
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Web Marketing – A Matter of Perspective(s)
Search Engine PerspectiveThe Market’s PerspectiveYour Visitor’s PerspectiveAnalytical Perspective
…and that is my perspective…
Chris Biber - www.searchingworks.com