Today’s Activities2
Introduction Syllabus & Important Dates What is Sustainable Operations? Photographs & Index Cards Buy Littlefield Code Process Analysis Tools
You can call me:3
Mellie or Dr. / Professor Pullman
Course Site (lecture notes, cases, syllabus, etc.)http://www.sba.pdx.edu/faculty/melliep/course511.html
Office hours:Monday & Tuesday: 4:00-5:00 PMOr by request
Course Format 4
Allowed 10 minutes break per hour of teaching
Course Time: 12:15- 4:05 PM We’ll break from 2:00- 2:15
(ish) PM We’ll generally go to ~ 4
PM to allow time for after class questions & Team interactions.
(if that’s OK with the class)
My Background5
BS &MS (Mechanical Engineering-Alternative Energy Systems)
MBA & Ph.D. (Operations Management & Marketing Models)
Work Experience Test Engineer Brew-master Owner of Xeriscape Landscape Company Quality Manager for Black Diamond
Mountaineering & Ski Products Consulting
Consulting :Product & Process Design and Improvement
6
Cirque Du Soleil Hotels & Airports Ski Resorts Black Diamond Outdoor Equipment Nestle Coffee Machines Vodafone
Teaching7
20 years covering many types of classes Supply Chain Management Operations Management Global Management Simulation & Modeling Entertainment Management Service Operations Management
Portland State Univeristy, Bainbridge Graduate School, Cornell, London Business School, Colorado State University, Southern Methodist University, University of Colorado, and University of Utah.
Other fun facts…8
Writing & publishing articles & books Traveling, hiking, rock climbing, skiing, cooking
and researching food producers, wineries, breweries, and restaurants.
What about you?9
Please spend a few minutes filling out this index card with: Your preferred first name
(& last name) Contact email Current job and responsibilities Other jobs that may have
related to process or product design & analysis.
Where are you from originally? Fun facts about you
During breakouts and breaks
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I will take your photograph to put on your index card so I can get to know your name by next time.
Objectives12
Appreciate the strategic role of operations in all types of organizations.
Understand the importance of links between customer needs, sustainability, and operations design.
Describe the ways in which the operations function interacts with other functions.
Identify opportunities in operations for sustainability improvements.
Continued…13
Transfer operations ideas and innovations from one type of organization to another.
Understand supply chain management and its importance from a sustainability perspective
Legitimately present yourself as having a working vocabulary of operations and supply chain terminology.
Learn multiple tools for analyzing sustainability and resource use.
Why focus on this discipline ?
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Great Jobs: Supply Chain Coordinators Purchasing Logistics Food Product Management (Cert
Program) Sustainability Analysts
PSU Employers for those with Supply Chain Focus (a sample)
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Adidas, Columbia, Nike, etc.
Bechtel, Boeing, HP, In-Focus, Intel, Tektronix, Sun
Freightliner, Gunderson, Market Transport, Northwest Pipe
Fred Meyer, Cosco, Kettle Chips
Weyerhaeuser, Parr Lumber
All major logistics companies
Restoration Hardware, YoCream, OHSU, Port of Portland
Who would like this career area?16
People with dual interests Marketing IS Finance Accounting HR
People who like to travel and work with many kinds of
vendors around the world speak other languages want to be in a good job potential area
Intellectual Contributions
Individual Activities
Problem Sets & Cases
60 %
Class Participation & Attendance
20%
Group Activities
Littlefield Simulation
20 %
Total 100 %
18
Participation & Attendance 19
Participation is key! You learn in proportion to what you
put into this class. Lots of opportunities to get involved
Class attendance is expected. Poor attendance can affect your
participation grade since this is an experiential class.
If you anticipate missing a class,
I would appreciate if you would let me know about the situation in advance.
Class Etiquette20
Laptop use in class is discouraged unless it applies to class.
Calculators will be very helpful for in-class exercises,
Cell phones/Blackberries/etc. should be turned off for class periods,
Please be respectful of your classmates and professor by listening when they are talking and not creating side conversations.
REQUIRED MATERIALS21
Text: Operations & Supply Management: The Core (2nd Ed.) by Robert Jacobs and Richard Chase, published by McGraw-Hill Irwin 978-0-07-340333-5. Available at PSU bookstore or through other booksellers.
Methods Book: The Problem Solving Memory Jogger: Seven Steps to Improved Processes by Goal/QPC, Daniel Picard, Francine Oddo and Michele Kierstead (Jun 10, 2000). Available from Amazon for $2 to $11 each.
Course Case & Reading Packet available at CleanCopy on Broadway.
Littlefield Technologies SimulationLittlefield Technologies, Responsive Learning Technologies. ISBN-0-9770944-0-5. Simulation Access Code: purchase on-line for $18) and each student needs an access code or he or she cannot get credit for the assignment.
A calculator should be brought to class every day.
Littlefield Team Formation22
You will need to have your team formed by end of class.
You will need to get your Littlefield Code and each team member should sign on. Agree on team name Agree on team password
Sign in on-line by October 24th.