Is the grass greener for wiki users?On using wiki technology as a collaborative multi-tool in project management
Is the grass greener for wiki users?
Page 1
03.06.2010
XP2010 conference, June 3rd 2010
Svein-Magnus SørensenBusiness Analyst
Twitter: @SveinMagnushttp://slideshare.net/sveinmagnus
Is the grass greener for wiki users?
2
Wiki use: A difficult balancing act
Regulatedknowledge-
management
Grass roots knowledge-
management
03.06.2010
1. Flexibility• Plugins can support many different activities
• Change is easily implementable, by anyone
Is the grass greener for wiki users?
Page 3
03.06.2010
3 advantages of wiki usage
http://www.flickr.com/photos/nephiel/2089874718/
2. Wide participation
• Everyone can contribute their own way
• Contributing foster a feeling of ownership
Is the grass greener for wiki users?
Page 4
03.06.2010
http://www.flickr.com/photos/mrtopf/1541527579/
3. Collective quality control
• Fewer bottlenecks for corrections
• Ownership causes responsibility for quality
Is the grass greener for wiki users?
Page 5
03.06.2010
http://www.flickr.com/photos/woodsm/3144023101/
6
Is the grass greener for wiki users?
Case study: The City of Oslo implements wiki-technology
for critical project management tasks
03.06.2010
Is the grass greener for wiki users?
7
First: Wiki use at the city administration
03.06.2010
Is the grass greener for wiki users?
8
Next: Using wiki spaces for projects …
03.06.2010
Is the grass greener for wiki users?
9
… but getting negative reactions.
”Når de gjelder prosjektadministrasjon og aktiv dokumenthåndtering, er vi som prosjekt skeptiske til verktøyenes egnethet. Verktøyene ser ikke ut til å være laget for prosjektbasert dokumentadministrasjon, som for eksempel mulighet til å se hvem som jobber med et dokument og mer avansert versjonshåndtering med historikk. Dette oppfatter vi som en risiko i et prosjektet med mange deltaker som til tider vil jobbe i samme dokument, og med et påfølgende stort behov for fleksibilitet i dokumentasjonshåndteringen.”
03.06.2010
Is the grass greener for wiki users?
10
Redoing wiki-based project management
03.06.2010
Is the grass greener for wiki users?
11
03.06.2010
Is the grass greener for wiki users?
12
03.06.2010
Is the grass greener for wiki users?
13
03.06.2010
Is the grass greener for wiki users?
14
Atlassian Confluence Enterprise wiki
03.06.2010
• Scaffolding
• Reporting
• Page approvals
• Linking / Visibility
• Custom Space User Management
• Gliffy, Wikipower, Metadata
• Checklists, Ad-hoc workflows
• Chart, Copy Space
Is the grass greener for wiki users?
15
With a powerful plugin framework
and an active developer community
• Community Bubbles
• Theme Builder
• Content Formatting
• Label Tools
03.06.2010
Bob Swift
5 learning outcomes
and considerations
Is the grass greener for wiki users?
Page 16
03.06.2010
http://www.flickr.com/photos/tonz/468393416/
Is the grass greener for wiki users?
17
03.06.2010
1. Collaboration is not about technology
http://www.flickr.com/photos/saphirai/2999536301/
Is the grass greener for wiki users?
18
03.06.2010
2. User ownership and participation is essential
http://www.flickr.com/photos/adactio/1259245482/
Is the grass greener for wiki users?
19
03.06.2010
3. Strive for simplicity and modular tasks
http://www.flickr.com/photos/minxlj/2468654950/
Is the grass greener for wiki users?
20
03.06.2010
4. Have influential sponsors in management
http://www.flickr.com/photos/proimos/4045973322/
Is the grass greener for wiki users?
21
03.06.2010
5. If you fail, dare to try again… and again!
http://www.flickr.com/photos/nickrussill/377531735/
Now, is the grass really greener for wiki users?
Is the grass greener for wiki users?
Page 22
03.06.2010
http://www.flickr.com/photos/maxelman/2246217877/
23
Is the grass greener for wiki users? 03.06.2010
http://www.flickr.com/photos/slava/496607907/
Is the grass greener for wiki users?
Page 24
03.06.2010
