By Melanie Blackmore
Managing Director,
Blackmores
ISO 45001
Top 10 tips for implementation
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Some statistics to focus the mindBlackmores
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92 Members of the public
were killed due to work related activities in 2016/17
1.3 million people suffered from a work-related illness
Source: http://www.hse.gov.uk/statistics/fatals.htm
137 people were killed at work
Some statistics to focus the mind
BlackmoresBlackmores
153 workers have an accident
every 15 seconds
2.3m deaths happen at work, all
over the world, every year.
1 worker dies every
15 seconds
Source: http://www.ilo.org/global/topics/safety-and-health-at-work/lang--en/index.htm
Tip 1 Leadership and Culture
Action to be taken:
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‘Demonstrate leadership, commitment and promoting a positive occupational health and safety culture.’
➢ Purchase a copy of ISO 45001
➢ Conduct a Gap Analysis
➢ Develop an Action Plan for implementation
Tip 2 Context of the Organisation
Action to be taken:
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‘Provides a greater understanding of the relevant issues that can affect, positively or negatively the way your company manages its OH&S responsibilities.’
➢ Conduct a SWOT / PESTEL analysis
SStrengths
WWeaknesses
OOpportunities
TThreats
Good historical safety
record
Experienced workforce
Senior management
awareness of
responsibilities
Poor staff engagement
Poor safety culture
Lack of dedicated OHS
resource
Lack of near miss
reporting
New technology
introduction removes
hazards
Renewed interest in
OHS with introduction
of ISO45001
Re-engagement of staff
via consultation and
participation
Competitor activity
putting pressure on
production
Failure to comply with
legislation
Possible insurance
claim in pipeline
PoliticalBureaucracy
Government Stability
Employment
Trade Restrictions
BREXIT
SocialMental Health
Occupational Health
Wellbeing
Career development
Education
Safety Culture/Ethics
LegalEmployment Law
OHS Law
HSE Initiatives
ACOP’s
Contract Requirements
EconomicsInterest rates
Taxes
Exchange rate
Employment rate
Economic Change
Fines, FFI
TechnologicalAutomating Processes
Emerging Technologies
Apps & Mobile devices
EnvironmentalEnvironmental Health
CoSHH, Asbestos, Dust
Water management (L8)
Legal – National / EU
Infrastructure
Extreme weather events
Identifying external issues - PESTEL
Tip 3 Risk and opportunities
Action to be taken:
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‘Includes risks and opportunities relating to the management system as well as the OH&S risks and OH&S opportunities.’
➢ Take the output of your SWOT and PESTLE
➢ Decide which issues require action to be taken
➢ Create a Risk Register
➢ Establish objectives (SMART)
Identified
Risk
Risk
Treatment
Decision
Action to be
taken
By Who By When Measure of
Success
Poor staff
engagement
Establish new
objective
Conduct staff
survey
Managing
Director / HR
By end of Q1 Annual survey
results
available to
staff
Poor safety
culture
Establish KPI Review staff
survey results
in management
review
Managing
Director
By end of Q2 Annual
improvement in
employee
satisfaction %
Lack of
dedicated
OHS resource
Establish new
objective
Employ H&S
Officer
HR / HSE
Manager
By end of Q1 New employee
in post
Lack of near
miss reporting
Establish KPI Implement near
miss campaign
HSE Manager /
Marketing
By end of Q3 Increase in
monthly near
miss stats
Failure to
comply with
legislation
Continue to
monitor
Continue to
conduct
compliance
audits
HSE Manager By end of Q4 Confirmation of
compliance
status in
management
review
Example: Risk Register
Tip 4 Workers and other Interested Parties
Action to be taken:
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‘Much more detail about considering the needs and expectations, then deciding whether these need to be addressed within the system.’
➢ Identify relevant Interested parties
➢ Determine their needs and expectations
➢ Consider any relevant legal requirements
Interested Party Needs & Expectations Related Legal / Other
Obligations
Shareholders Return on investment, profitability HSAWA 1974
Directors Business growth, product development HSAWA1974, Management of
H&S at work Regs
Managers Professional development, effective staff HSAWA1974, Management of
H&S at work Regs
Staff and their families Job security, training, promotion HSAWA1974, Management of
H&S at work Regs
Group Companies Partnerships, skills transfer, profitability Group OHS Policy and
Management Systems
Customers (Internal and external) and/or End Users
Quality product and service Contract H&S performance
targets
Suppliers of goods and services
Mutually beneficial supplier / client
relationships
Contractual terms
Regulators Compliance with all relevant UK laws,
permits and ACOP’s
All relevant UK OHS law
RIDDOR Reporting
Landlords Good long term diligent tenants, profit Lease agreement
Neighbours / Community Good CSR, local employment
opportunity
Noise Regs, CSR Policy
Financial institutions /
banks / lenders
Return on loans, profit, growth Terms of financial agreements
on loans
Local / National
Government
Growth, local investment All relevant UK laws
Tip 5 Operational planning and control
Action to be taken:
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‘More detailed requirements in relation to multi-employer workplaces, hierarchy of controls, management of change, outsourcing, procurement and contractors.’
➢ Consider: Where are the significant risks?
➢ Consider: What type of control is needed?
➢ Consider: What resources are needed?
Tip 6 Documented Information
Action to be taken:
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‘Replaces documents and records.’
➢ Create Health and Safety Policy, Procedures
➢ Document Risk Assessments
➢ Statutory, legal and ‘other’ requirements
Type Legal Compliance Obligation Purpose / Impact on OrganisationLink to Relevant
Guidance
Accident Reporting
The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013
Requires employers to report accidents that incur over 7 days absence for employees and to report dangerous occurrences and stated diseases as listed by the HSE
HSE - RIDDOR
Confined Spaces The Confined Spaces Regulations 1997
A confined space is any space of an enclosed nature where there is a risk of death or serious injury from hazardous substances or dangerous conditions (e.g. lack of oxygen). The regulations require risk assessments to be undertaken for activities relating to working in confined spaces and a safe system of work to be implemented.
HSE - Confined Spaces
ConstructionThe Construction (Design and Management) Regulations 2015
The object of the CDM regs is to introduce a legal framework covering design, commissioning of work, and its planning and execution, which applies to all Production work likely to pose significant risks to workers and other parties. The process applies to all stages including concept, design, Production and final handover of the structure to the client or ‘end user’.
HSE - DSE
Consultation & Participation
The Health and Safety (Consultation with Employees) Regulations 1996
Requires non unionised businesses to consult with employees on matters affecting their health and safety, including changes to working practices and risk involvement in risk assessments and improvements in health and safety. A representative should be appointed to represent workers when raising any matters relating to health and safety
HSE - Consulting Workers on H&S
Display Screen Equipment
Health and Safety [Display Screen] Regulations 1992
Requires employers to carry out risk assessments for employees using display screen equipment either at the office or home workers
HSE - DSE
Other Requirements
Landlord lease agreement Any environmental or H&S conditions in the lease agreement N/A
Other Requirements
ACOP L8 - Legionnaires' disease. The control of legionella bacteria in water systems (Fourth Edition)
Requires organisations to manage the potential for the presence of legionella in water systems in cooling towers and in hot and cold water services.
HSE - Legionella
Example: Legal & Other Requirements Register
Purpose & Scope
• The purpose of this procedure is to outline the operational controls that relate to…
Responsibility & Authority
• The HSE Manager is the process owner
• All staff are responsible for complying with the requirements of this procedure
Procedure
• Step 1…
• Step 2…
• Step 3…
Supporting Documents
• Links to supporting documents and HSE Guidance
Example: OH&S Procedure Format
Tip 7 Incidents, non-conformity and corrective action
Action to be taken:
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‘More detailed process requirements and preventive action now replaced by risk approach.’
➢ Consider: How do you report H&S non-conformities and incidents?
➢ Consider: Proactive Actions to address risks and opportunities to avoid future non-conformities and incidents
Tip 8 Performance Evaluation
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‘Measurement of OH&S operations that can have an
impact on legal requirements, operational controls, OH&S
risks, opportunities & performance and progress towards
objectives.’
Action to be taken:
➢ Consider performance measures that are going to drive improvement
➢ Consider what needs to be done to enable monitoring/measurement of improvement i.e. training, incidents
Example: Monitoring & Measurement Plan
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What will be measured and
or monitored
Method for how this is
measured
Frequency of
measurement
Who
undertakes the
monitoring and
measurement
When will
the results
be analysed
and
evaluated
Who is responsible
for analysis
Number of Dangerous
Occurrences
Analysis of accident / near miss
reports
Weekly HSE Manager At end of each
quarter
HSE Manager
Number of Accidents
Analysis of accident / near miss
reports
Weekly HSE Manager At end of each
quarter
HSE Manager
Number of Incidents (Near
Misses) & Safety observations
Analysis of accident / near miss
reports
Weekly HSE Manager At end of each
quarter
HSE Manager
Results of OHS audits /
inspections
Analysis of inspection report
results
Quarterly HSE Manager At end of each
quarter
HSE Manager
Number of employees
receiving tool box talks
Analysis of TBT attendance
sheets
Quarterly HR Manager At end of each
quarter
HR Manager
Number of Improvement
Notices issuedAnalysis of HSE correspondence
Quarterly HSE Manager Management
Review
Management Team
Number of Prohibition notices
issuedAnalysis of HSE correspondence
Quarterly HSE Manager Management
Review
Management Team
Cost of Fees for InterventionAnalysis of HSE
correspondence
Annual HSE Manager Management
Review
Management Team
Tip 9 Management Review
Action to be taken:
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‘More detailed requirements relating to inputs and outputs of the review.’
➢ Consider: Health and safety – How do you check this?
1) Status of actions from previous management reviews;
2) Changes in external and internal issues that are relevant to the OH&S management system:
1) The needs and expectations of interested parties;
2) Legal requirements and other requirements;
3) The organization's risks and opportunities;
4) The extent to which the OH&S policy and the OH&S objectives have been met;
3) Information on the OH&S performance, including trends in:
1) Incidents, nonconformities, corrective actions and continual improvement;
2) Monitoring and measurement results;
3) Results of evaluation of compliance with legal and other requirements;
4) Internal and external audit results;
5) Consultation and participation of workers;
6) Risks and opportunities;
4) Adequacy of resources for maintaining the OH&S management system;
5) Relevant communication(s) with interested parties;
6) Opportunities for continual improvement.
Example Agenda
Tip 10 Participation and Consultation
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‘Enhanced requirements with regard to worker involvement
and consultation in relation to the establishment and
implementation of the OH&S Management System.’
Action to be taken:
➢ Review how you currently engage and consult with workers (i.e. risk assessment, awareness)
➢ Consider if anything needs to be done to improve communication / participation
Example: Communication Plan
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Interested Party What will be
communicated
When will this be
communicated
Who will we
communicate with
Communication
Method
Who Will communicate
from the company
ManagementManagement system
performanceBoard Meetings The board
Verbal
Management review
report
Head of Production
Board Complaints (Incoming) Board Meetings Clients Representative E-mail / Verbal Project Director(s)
Employees General Announcements Ad hoc All Staff E-mail / Presentation Directors
Clients
Products & services Ad hocClients Representative
Public
E-mail, Website,
Newsletter, SeminarsProject Director(s)
Proposals On Request Clients Representative E-mail Managing Director
Project progress Weekly / Monthly Clients Representative Phone CallProject Director(s) & Site
Manager
Feedback requests At end of project Clients Representative E-mail Project Director(s)
Providers of Goods
& Other External
Services
Product / service
requirements
Prior to placing order /
contract
Provider of the goods or
serviceE-mail / verbal Finance Director
Risk assessments On Start on site Contractors employees Verbal Site Manager
Company Policies Site Induction Contractors employees Verbal Site Manager
Certification Body Feedback Meetings, events CB representative Verbal / e-mail Head of Production
Professional Bodies CPD Annually Membership team E-mail / verbal Member of staff
Regulators
Breaches of compliance As issues arise See website E-mail / verbal Health & Safety Manager
RIDDOR reportable
accidents
At end of 7 day
absence or after
dangerous event
HSE HSE Website Health & Safety Manager
Landlord Building issues Ad hoc Landlord representative E-mail / verbal Directors
Media Press Releases Ad hoc Relevant media outlets E-mail Managing Director
Charities Charitable activities Ad hoc Charity Lead E-mail / Verbal HR Director
PublicPolicies
MarketingAd hoc All public Website Marketing / HR
About Us
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• Leading ISO Management System Consultants – Quality, Risk, Environment
• Specialists in Integrated Management Systems Consultancy
• Certified to ISO 9001:2015
• Approved and endorsed by Professional Bodies
• Award winning ISO projects
• 100% success rate
Blackmores
• ISO 9001 Quality Management
• ISO 10002 Customer Satisfaction
• BS 8477 Customer Service
• ISO 44001 Collaborative Business
• ISO 55001 Asset Management
• AS 9100 Aerospace
• TS 16949 Automotive
• ISO 45001 Health and Safety
• ISO 22301 Business Continuity
• ISO 27001 Information Security
• ISO 31000 Risk Management
• GDPR – BS 10012/ ISO 27701
• ISO 14001 Environmental
Management
• ISO 50001 Energy Management
• SA 8000 Social Accountability
• ISO 20400 Sustainable Procurement
• ESOS
• ISO 14064 GHG Emissions
• ISO 20121 Sustainable Events
RiskQuality Sustainability
Our Approach
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We keep it simple
We go above and beyond
We’re innovative thought leaders
We work as one team
ISO Support Plan
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• Management system review and updates
• Extensions to scope of certification
• Internal audits
• legal register updates
• H & S Risk Assessments
• Energy review
• Management review support
• Compliance evaluations
• Certification body audit support
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3
4
Blackmores
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ISO 45001 Gap Analysis
6
Context / SWOT / PESTLE
Legal Register
Develop Policies and Procedures
ISO 45001 Awareness Training (in-house and E-learning)
ISO 45001 Compliance Audit and Review
ISO 45001 Steps to Success
Dispelling myths and sharing tips for success to
improve your business with ISO Standards
Blackmores
Thank you for listening
Melanie Blackmore
T: +44 (0)1462 476145
W: www.blackmoresuk.com