Download - Jody Price Oromocto Fire Department
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Jody Price Oromocto Fire Department
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54 Member Composite Department3 Management20 Career Firefighters30 Volunteer Firefighters1 Administrative Assistant
Departmental Overview
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Town of OromoctoOromocto First Nation BurtonGearyLincolnRusagonis/WaasisMaugerville/Sheffield
Communities Serviced by OFD
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What do we do?
Fire SuppressionWater Rescue (Surface)Ice RescueMotor Vehicle AccidentsOff Road RescueFire Prevention
Hazardous Materials (Operations Level)Medical AssistanceDisaster Services/EMOEMO Planning Coordination
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The GoodThe BadThe Ugly
10 Tips How good
communication can provide a community with an extremely effective response during emergencies.
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Internal Communications The Leader
1. Good
Starts with the person at the top.
The attitude of the Leader toward the EOC Committee sets the tone for how everyone else will support the plan and the EOC.
One of the most important things a Leader can do to support the EOC Committee is attend meetings and exercises
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Internal Communications The Staff
2. Good
Make sure the staff understand the importance of supporting the EOC Committee and the EOC.
One of the most discouraging things for the EOC Committee is lack of staff support.
Staff need to support: - Plan Updates - Meetings - Training/Exercises
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External:Public Communications on multiple levels
3a. Good
Have multiple ways of communicating with your residents
Social Media Standard Media LED signs Sentinel Door-to-Door
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External:Working With Your Media
3b. Good
Develop relationships - Press Releases - Tours of affected area
Feed them!
National vs Local Media - Large Incidents
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Ensure your Emergency Responders have multiple communication methods
4. Good
Ensuring your community has multiple levels of communications to use during an emergency :
Land lines Cell Radios VHF/UHF/Trunk Sentinel Amateur Radio Satellite Social Media
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Using Social Media to your benefit
5. Good
Understand it
Be on it
Monitor it – (dedicated person)
Stay ahead of it
Train on it
Set Policy on its use
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REOC Flood 2014 Message
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Having a Budget to Support EMO Programs
6. Good
Ensure your EMO budget is sufficient to allow you to support your:
- Committee - Plan - EOC
Stand alone account, not blended into multiple department’s budgets
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Not Communicating with (outside) Partner Agencies
7. Bad
Having no contact with Partner Agencies until the Emergency.
The first time you exchange business cards shouldn’t be during the emergency.
Build Partner Agencies into your Plan and Committee.
Ie: Red Cross, Amateur Radio, School District, Major Employers
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Not having a Communications Plan
8. Bad
Not having all forms of Communications written into your plan.
Internal Communication EOC, Responders
External Public, Outside
Agencies, Media
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Never using your EOC and/or Plan and not having AAR’s (After Action Reviews)
9. Bad
If you have a prolonged incident
If you have an incident that exceeds your capabilities
Any incident – the more you activate the EOC and do After Action Reviews (de-brief) the stronger your Plan and EOC will become.
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Not Communicating Before During or After Emergencies
10. Ugly
Stay ahead of potential emergencies (Meet, Plan, Go home, Wait)
Lack of Communication sent to: EOC Committee Staff Public Social Media Media
Make sure we learn from our past experiences
If you don’t spend time supporting and communicating the Plan and EOC don’t think it will run perfect during a time of Crisis
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No Budget
11. Ugly, Ugly
For the Fire Chiefs New Fire Truck!
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Contact Information
E-mail [email protected] Twitter @ChiefPriceOFD Phone 506-357-4462 Address
50 Miramichi Road Oromocto, New Brunswick E2V 1S2
Web site www.oromocto.ca
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Questions