Download - Joris bollen governance-spsbe03
Joris Bollen - Beyond-it
How Governance can help
your SharePoint project
#SPSBE
#SPSBE03
About me: Meet Joris Bollen
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In this session, we will:
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When implementing SharePoint…
But… it’s still a project!
Project Objectives
Business Case
Analysis Planning Information Architecture
Layout Design
Communi-cation Plan
Strategic Plan
User Training
ROI for Mngmt.
(SharePoint) project
For SharePoint: extra attention goes to:
User Adoption
Policies
Procedures GOVERNANCE
(SharePoint) project
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10 steps to ensure SP project success
What is governance ?
Business
Goals Technology policies
roles responsibilities
processes
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Bottom up approach…
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Translate to Business Language
Eg. Vision • Make it easier for people to work
together
• Enable collaboration
• Document management
• Portal
• Eliminate (reduce) email
• Increase ROI
• Make it easier for people to work together by providing a centralized location for people to find what they need
• Enable collaboration by having open communities and information/knowledge sharing through wikis, blogs, forums
• Document Management by allowing for security controlled locations that can be used for versioning
• Portal by combining the disparate X number of home-grown intranet solutions
• Eliminae (reduce) email by …
• Increase ROI by
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So, what’s a Governance Plan?
Balance Technology with Policy
Policy
Technology
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Why do you need a Goverance Plan?
Business Drivers
Efficiency
Gains
Risk
Mitigation
$ $ $ $
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Types of Governance Model
Establish some guidelines to keep users on track
but keep the rules short and simple to avoid stifling creativity
The Balancing act
Make it digestible…
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What should be in there ?
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Scope & Expectations
• We believe governing board members add value to our organization • We believe that our board must initially be involved in shared management,
but • We are committed to a board that does not micromanage the portals day-
today operations • We believe our board functions best when all members engage in productive • dialogue • We believe that the priorities for the business must be our • We believe a 21st-century portal must focus on accountability • Our board should always know:
• 1) where are we now in meeting our goals, • 2) where we need to be to meet our goals • 3) the best strategy to meet our goals
• We believe that board, administrators, and users should have a shared understanding of goals, options, risks, and threats, and that all energy should be focused on our productivity and success
• We believe our success, in part, depends on building a trusting and supportive organizational culture, which is focused on results.
Believe Statements (Management)
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Believe Statements (Users)
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Roles & Responsibilities
And don’t forget…
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Architectural Model
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Information Architecture
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Support Model
Balance Functionallity with Support
Sustainability (everything has a cost) who
pays for what.. also needs to go through
approval process
Support
Functionality
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Communication Plan
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Training
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Other possible items
Governance Guidelines
Tips: Where to go to ?
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Tips: The SharePoint Information Center
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Tips: the Governance Police
Tips: the Governance Police
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Tips: the Governance Workgroup
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Information / sources
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