![Page 1: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/1.jpg)
JUNE 2012
CVIM Strategic Plan Update
![Page 2: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/2.jpg)
STRATEGIC GOALS
1. Expand access to care for current and new patients
2. Redirect more resources to patient care through operational efficiencies
3. Make CVIM Chester County’s charity of choice
4. Transition to a governing board
![Page 3: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/3.jpg)
Patient Satisfaction Survey
Patients reported:
100% - Satisfaction with overall care
98% - That staff were helpful and caring
96% - They were presented with health education during visit (compared to 59% last year)
93% - Overall improvement in health status since becoming CVIM patient
[100 patients surveyed: 55 English - 45 Spanish]
![Page 4: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/4.jpg)
Patient Volume
![Page 5: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/5.jpg)
FISCAL YEAR 2012 SUCCESSES
Fund Development
![Page 6: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/6.jpg)
Fiscal Year 2012 Highlights
* Golf Classic
* Winter/Spring Appeals
* Foundation Awards
* Pledges
![Page 7: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/7.jpg)
Winter Newsletter (Calendar Year End Appeal)
2007 2008 2009 2010 2011 (FY'12)
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
![Page 8: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/8.jpg)
Spring Newsletter (Fiscal Year End Appeal)
2008 2009 2010 2011 2012$0.00
$10,000.00
$20,000.00
$30,000.00
$40,000.00
$50,000.00
$60,000.00
$70,000.00
$80,000.00
$90,000.00
![Page 9: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/9.jpg)
Fiscal Year 2013 Plans & Challenges
CVIM 15th AnniversaryNew Pillar MembersBoard CommitteesCompanies of CaringMarketing CommitteeBuild and Sustain New Golf Sponsors
![Page 10: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/10.jpg)
How Can I Help to Make CVIM the Charity of Choice in Chester County?
Board giving – importance of 100% participationCVIM Elevator speech – know your talking pointsWhat else can I do? 1. Help to open closed doors & cultivate new donors 2. Invite contacts for a tour of CVIM 3. Invite and include us at your events
![Page 11: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/11.jpg)
Income Source Summary
Constituent No. of Donors No. Gifts Given Total (to date)
Board 18 30 $50,550
Church 9 21 $10,417
Corporation 50 60 $404,809
Former Board 3 5 $22,650
Foundation 31 30 $352,200
Government 3 4 $49,448
Individual 417 489 $1,031,375
Organization 13 14 $41,178
Staff 6 7 $6,836
United Way 2 2 $42,240
Volunteers 63 89 $25,842
Fiscal Year Donors Dollars
FY 2012 624 $2,037,545
FY 2011 726 $2,329,183
![Page 12: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/12.jpg)
FISCAL Y
EAR 2012 S
UCCESSES
Volunteer Management
![Page 13: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/13.jpg)
Volunteer Recruitment
Numbers of new volunteers
Volunteer recruitment activity
Student internships
Volunteer Committee
Selection and orientation process
Training
![Page 14: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/14.jpg)
Volunteer Recognition
Volunteer Committee
Volunteer Week Celebration
Volunteer Stars
ORTHODONTIST 10 Years
MATTHEW SWIATEK, DMD, MMSc
![Page 15: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/15.jpg)
Example of Volunteer Star on CVIM Website
![Page 16: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/16.jpg)
Volunteer Retention & Leadership
Communication
Cross training
Corporate Volunteer Partners
Examples of volunteer leadership
![Page 17: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/17.jpg)
FISCAL Y
EAR 2012 S
UCCESSES
Dental Services
![Page 18: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/18.jpg)
Dental Teamwork
New Dentist Dental Hygienist
Volunteer Clinicians
Staff
Student Component
![Page 19: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/19.jpg)
Dental Program Enhancements
HIV Testing
Smoking Cessation Program
Outreach
![Page 20: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/20.jpg)
FISC
AL Y
EA
R 2
012 SU
CC
ESSE
S
Medical Program Accomplishments
![Page 21: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/21.jpg)
Medical Home Model
Care Coordination
Community Partnerships
Case Example
![Page 22: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/22.jpg)
Program Enhancement
Diabetes Case Management
Nutrition
Step it Up
Obesity
![Page 23: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/23.jpg)
Comparison of National vs. CVIM Obesity Statistics
36%
37%
27%
National Obesity
16%
38%
46%
CVIM Obesity
Green: Normal <25Yellow: Overweight 25-29Red: Obese >30
![Page 24: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/24.jpg)
Breakfast & Business Meetings
CommunicationEngaging VolunteersCare Coordinator RoleExpanded Clinic HoursNew Patient Volumes
![Page 25: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/25.jpg)
Quality Assurance
Credentialing and Privileging
Chart Reviews
Peer Review
Continuing Medical Education
![Page 26: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/26.jpg)
![Page 27: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/27.jpg)
FISCAL Y
EAR 2012 S
UCCESSES
Dispensary Accomplishments
![Page 28: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/28.jpg)
Transition
Leadership TransitionOverlapIncreased hours
Operational Efficiencies
![Page 29: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/29.jpg)
Dispensary Programs
Smoking Cessation
Patient Assistance Program
Student Rotations
![Page 30: JUNE 2012 CVIM Strategic Plan Update. STRATEGIC GOALS 1. Expand access to care for current and new patients 2. Redirect more resources to patient care](https://reader036.vdocument.in/reader036/viewer/2022062802/56649efa5503460f94c0c2f6/html5/thumbnails/30.jpg)
Help Forward