Konvert reduces business risk and simplifi es IT management with Arcserve UDP Appliance
Customer Case Study | March 2016
BUSINESS
Konvert is a Belgian
recruitment company
founded in 1964.
It currently has more
than 80 offices across
Belgium and has become
the country’s largest
employment agency.
CHALLENGE
Konvert relies on detailed
data to match potential
employees to jobs. When
its existing backup tool
was becoming unstable
and unreliable, the agency
wanted a centralised
solution that would
simplify management.
SOLUTION
Arcserve UDP protects
20 terabytes of business-
critical data. Backups
are scheduled every
four hours for essential
applications such as email
and database servers,
with data then replicated
between two sites.
BENEFIT
With fast and reliable
backup and recovery
Konvert has been able to
free up resources in the IT
department. The scalable
tool will continue to add
value as the company
grows and evolves.
Industry: Recruitment
Company: Konvert CLIENT PROFILE
BUSINESSBoosting employment rates in Belgium
Konvert is a Belgian recruitment company founded in 1964. It currently has 80 offices throughout Belgium and is
the country’s largest employment agency.
The company prides itself on strong communication and collaboration to deliver high quality customer service and
to get more people into the right jobs. It helps match companies and employees across a variety of industries,
finding roles from full time work to part time or holiday jobs.
CHALLENGEProtecting data across disparate office locations
Detailed company and individual information underpins Konvert’s ability to match potential employees to jobs. This
information and other critical systems and data across Konvert’s numerous offices must be adequately protected.
The company’s existing backup solution, however, was not meeting its needs.
As Koen Vanneste, CIO/CTO of Konvert explains, “We had continuous problems with our backup solution: it was
unreliable, sometimes backups wouldn’t run at all and we were constantly faced with different challenges.”
With Konvert’s IT estate comprising a combination of both Windows and Linux servers, it was keen to find a
reliable backup solution that would enable it to manage backup for its disparate IT estate from a central interface.
“We found that many of the solutions on the market had issues with Linux servers,” says Vanneste. “We needed
something flexible enough to cope with backing up our workstations, Windows and Linux servers without being
complex to manage.”
Customer Success Story: Konvert | March 2016
We needed a fl exible tool to cope with backing up our workstations, Windows and Linux servers without being complex to manage.
Koen Vanneste | CIO/CTO
SOLUTIONEfficient and flexible backup
A proof of concept exercise with Arcserve UDP demonstrated the solution’s ability to seamlessly protect Konvert’s
heterogeneous IT estate.
Another key factor in the decision to deploy Arcserve UDP was its simple licensing model. “Following the proof of
concept exercise we were confident that Arcserve UDP was the best product on the market for us, and its licensing
model fit our needs,” comments Vanneste.
By opting for the Arcserve UDP Appliance 7000, Konvert can back up its systems without concerns about server
and data volumes. “Not having to worry about changing our licence if we have staff or technology changes is a big
advantage for us,” says Vanneste.
The solution was also quick and easy to set up. “Arcserve is intuitive to use, but the workshops and bootcamp we
attended were really valuable for us,” confirms Vanneste. “We didn’t have to spend time reading manuals to get the
solution to work.”
The Arcserve UDP 7000 Appliance now backs up the 20 terabytes of data underpinning Konvert’s business
activities every night. It also runs four-hourly backups for critical services such as databases and emails, so files
can be easily restored in the event of accidental loss or deletion.
Data from Konvert’s multiple offices is backed up at the company’s head office. It is then deduplicated and
replicated across two buildings to protect against disasters such as fire or flooding.
Arcserve UDP’s reporting function and logs flag any unsuccessful backups to the IT team, enabling them to drill
down and investigate why a failure has occurred. Vanneste adds, “The most likely cause of a failure is actually that
the user has forgotten to connect their laptop to the docking station!”
Customer Success Story: Konvert | March 2016
We know that when we grow, our Arcserve solution will grow with us.
Koen Vanneste | CIO/CTO
Customer Success Story: Konvert | March 2016
BENEFITLess risk with less effort
With Arcserve UDP 7000 Appliance, Konvert has a reliable and centralised disaster recovery solution to protect its
heterogeneous IT estate. “The Arcserve solution is straightforward to use across our Linux, Windows and virtualised
servers,” affirms Vanneste. “With a single solution, managing backups is much less time-consuming.”
Restoring files is also quick and easy, as Vanneste explains, “Arcserve UDP’s catalogue and granular restore
capabilities means we can recover accidentally deleted files for our users with ease.”
As a result, the solution has also enabled Konvert to:
• Make cost avoidance savings by minimising data storage requirements
• Free up resources by simplifying backup management
• Safeguard productivity and business continuity with rapid data recovery.
“With Arcserve we have a solution that just works,” concludes Vanneste. “We don’t have to spend time identifying
and fixing issues. We know that when we grow, our Arcserve solution will grow with us. And if we choose to
embrace cloud technologies, we can rely on an Arcserve solution to provide us with the high quality data backup
we’ve come to rely on.”
www.arcserve.com
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referenced herein belong to their respective companies. The information and results illustrated here are based upon the speaker’s experiences
with the referenced software product in a variety of environments, which may include production and non production environments.
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