Download - Leading Change:
Leading Change:Creating a Culture of Learning & Assessment
Presenters Dr. Rosie Phillips Bingham, Vice
President for Student Affairs Dr. Stephanie Blaisdell,
Assistant Vice President for Student Affairs/Student Development
Dr. Dan Bureau, Director of Student Learning & Assessment
Presentation Outline Communicating a vision of
learning & assessment Gaining division-wide support Moving from theory to practice Articulating a Vision for
Students: division-wide learning outcomes
Strategic changes in planning and reporting
Signs of culture change
Learning OutcomesParticipants will have the opportunity to: Recognize the process taken by the
University of Memphis’ Division of Student Affairs to infuse learning and assessment into the culture
Identify the role of a strategic, persistent leader in culture change
Apply the process of culture change to their own division/department
The Paradigm Shift In the Beginning—Focus on
student success. “Retention is Everybody’s Business.”
Books that made a difference in my Thinking
Good Practice in Student Affairs: Principles to Foster Student Learning (Blimling, Whitt and Associates;
Learning Reconsidered:… (NASPA/ACPA);
What Matters In College (Light); Leaving College: Rethinking
the Causes and Cures of Student Attrition (Tinto)
Student Learning Student Learning Through
Engagement and Involvement vs Students Learning Through Engagement and Involvement
Consultants Hired Greg Blimling (past ACPA
President) – who emphasized focus on learning not on counting
Vince Tinto (MIMSAC Speaker) Darby Roberts (Assessment)
Planning New Vice President for Business
and Finance emphasized planning before budget
Then Budget Our focus pointed toward 2
things; focus on learning and planning dictating budget
Measuring Learning Outcomes
More consultation—Darby Roberts How would we measure learning? How would we know our
programs, resources, services made a difference?
Staff Struggle Staff was still struggling with a)
lack of understanding ; b) lack of commitment that change was real; c) comfort with the familiar; d) not much money.
But we did further clarify Mission and Goals
U of M MissionUniversity of Memphis Mission: The University of Memphis is a
learner-centered metropolitan research university providing high quality educational experiences while pursuing new knowledge through research, artistic expression, and interdisciplinary and engaged scholarship.
Student Affairs Mission
Student Affairs Mission Statement
Student Affairs GoalsGoals to increase student success, retention and graduation rates: Deliver high quality cutting-edge programs and
services that promote and enhance student learning
Recruit and retain high quality staff Provide physical facilities conducive to learning
and discovery Develop partnerships and collaborations with
various constituencies that augment student learning
Develop communities that increase students’ sense of belonging and enjoyment of the university experience
Planning Before Budget Instituted Planning Meetings Focused on Learning Objectives
(to aid in culture change) Prioritized Budget Needs
New Hire Opportunity to Hire a Director
of Student Learning and Assessment
EMBODYING THE CHANGE Phase 2:
A New Normal Easing anxiety Building Relationships Skill building
The Assessment Group (TAG) On-line tutorials Individualized meetings Just-in-time information sessions
Collaborative process
A Vision for Students Facilitated discussions on
division-wide learning outcomes with all Deans & Directors and small task force
Allowed us to struggle with our common and unique contributions to student learning
Linked Planning to these Student Learning Objectives
A Vision for StudentsUnderstanding and Managing
Self
Engaging Others in a Diverse
World
Succeeding as a Professional
Develop and apply knowledge of self, including personality, values, interests and aptitudes
Establish a connection to the University of Memphis
Apply academic and co-curricular content to real-world contexts through experiential learning
Develop integrity and make ethical decisions
Develop an inclusive and interactive community focusing on understanding and respect of individual and group differences
Identify, develop and articulate competencies necessary to succeed in one’s chosen field
Demonstrate autonomy and personal responsibility
Become engaged citizens locally and globally
Understand the importance of life-long learning
Enhance physical, psychological, interpersonal and spiritual well-being
Develop effective social change skills
Demonstrate effective leadership skills
Possess appropriate self-efficacy
Demonstrate civility Understand the concept of professional identity and develop appropriate professional behaviors
Planning DocumentDivisional
GoalDepartment GOAL(S) in support of Divisional
Goal
STRATEGIESSTUDENT LEARNING
OBJECTIVE(S)OTHER
OBJECTIVES ASSESSMENT
HOW ALIGNS WITH STUDENT
AFFAIRS VISION FOR STUDENTS
ADDITIONAL RESOURCES
NEEDED
Increase the number of students participating in key* co-curricular activities and programs *Be sure to note which activity/program will be affected
1. Create a student volunteer on-call program to increase the number of students participating in community service
1a. Register students interested in being notified about community service opportunities1b. Forward information about community opportunities to student list as they are sent by local agencies
Students will articulate how their participation in community service has made a difference in their lives and the lives of others
1a. Increase interest and involvement in community service programs1b. Enhance ties between the university and the community
1a. Track number of students that register and participate in program1b. Feedback from participating agencies1c. Student survey that includes open-ended response capturing student learning outcome
Engaging with Others in a Diverse World: Become engaged citizens and understand her/his place in the world as a world citizen; Have a commitment to community service
None
Planning Learning Reconsidered (p. 28):
Scope & Sequence charts “instills a sense of shared ownership and spirit of collaboration among educators [and] provides a reference tool that orients veteran and novice faculty and staff to a common structure.”
Analyzing our Progress Scope & Sequence chart
demonstrated how departments support each division-wide learning outcome
Used Planning Documents to populate
Imperfect process – not all strategies are created equal
Reality check
Understanding and Managing Self Engaging Others in a Diverse World Succeeding as a ProfessionalDevelop and apply knowledge of self, including personality, values, interests and aptitudesLEAD=10SHS=26, SHS=27, SHS=28, SHS=29, SHS=30, SHS=31, SHS=32SDS=41SSS=52, SSS=53 11(5)
Establish a connection to the U of M
RSO=7
GREEK=23
SHS=26, SHS=29, SHS=30
ResL=36
SDS=42
MA=44
SSS=52, SSS=54
ACSS=55, ACSS=56, ACSS=57
CRIS=60, CRIS=61
JEP=65 16(10)
Apply academic and co-curricular content to real-world contexts through experiential learningGREEK=24, GREEK=25SHS=27, SHS=28ResL=35MA=46CRIS=62
7(5)
Develop integrity and make ethical decisionsGREEK=22SHS=27, SHS=28, SHS=29, SHS=30ACSS=58JEP=64, JEP=65, JEP=66
9(4)
Develop an inclusive and interactive community focusing on understanding & respect of individual & group
differences
LEAD=14
GREEK=23
ResL=38
SDS=43
MA=46, MA=47
CPCC=67 7(6)
Identify, develop and articulate competencies necessary to succeed in one’s chosen fieldLEAD=12ResL=34SDS=40, SDS=41ESP=69TEST = 70
6(5)
Demonstrate autonomy and personal responsibility
SEA=9
LEAD=10
GREEK=22
SHS=26, SHS=27, SHS=28, SHS=29
ResL=36, ResL=38
SDS=39, SDS=40
SSS=52, SSS=53, SSS=54
ACSS=55, ACSS=58
JEP=64 17(9)
Become engaged citizens locally and globallyLEAD=13, LEAD=14ComSV=16MA=46ACSS=55
5(4)
Understand the importance of life-long learningLEAD=11, LEAD=12SHS=26, SHS=27, SHS=28SDS=39ACSS=58
7(4)
Enhance physical, psychological, interpersonal and spiritual well-being
SHS=26, SHS=27, SHS=28, SHS=29, SHS=30
MA=44
ACSS=55, ACSS=58
CRIS=59
CPCC=68 10(6)
Develop effective social change skillsLEAD=13SDS=43MA=47
3(3)
Demonstrate effective leadership skills
RSO=5
LEAD=11
SHS=29
MA=45, MA=46
SSS=54
6(5)
Possess appropriate self-efficacy
SHS=26, SHS=27, SHS=28, SHS=31, SHS=32
SDS=39, SDS=40
SSS=52, SSS=53, SSS=54
ACSS=55, ACSS=58
12(5)
Demonstrate civilityLEAD=14GREEK=23ResL=38SDS=39, SDS=43
5(4)
Understand professional identity; develop appropriate professional behaviors
RSO=6, SEA=8, SEA=9
LEAD=12
SHS=28
SDS=39, SDS=40, SDS=41
MA=45
CRIS=63 10(6)
Understand & Manag Self, unsp.
UC=2, UC=4
SAC=19
CHILD=33
ResL=37, CS=48, CS=49 7(5)
Engaging Others in a Diverse World, unsp.
UC=2, UC=3, UC=4
ComSV=15, ComSV=17, ComSV=18
ResL=37
CS=51 8(4)
Succeeding as a Professional, unsp.
UC=1, UC=2
SAC=20, SAC=21
GREEK=22
CS=49, CS=50, CS=51 8(4)
A Vision for Ourselves Helped us realize we needed to
articulate what was most important as a Division
Lead to a definition of our values by the Deans & Directors
Student Affairs Values Learning Excellence Assessment Diversity Ethical Leadership Relationships Spirit
Mission And while we’re at it – our
mission is really a motto Crafted a new mission Least popular decision!
Student Affairs Mission
The Mission of Student Affairs is to foster student learning and promote student success through engagement and involvement in community, academics, diversity and leadership.
Student Affairs Mission Statement:
LEARNING & ASSESSMENT 2.0
Phase 3
Maintenance and Advancement
Increasing Confidence Examining Procedures and Processes Institutional Priorities
Retention as funding focus Increased alignment to U of M Strategic Plan and DSA
Strategic Plan Planning
TracDat Consultation Provision of 26 Learning Outcomes Diversification of assessment methods
Planning document feedback Campus Labs
YOU?
Learning OutcomesParticipants will have the opportunity to: Recognize the process taken by the
University of Memphis’ Division of Student Affairs to infuse learning and assessment into the culture
Identify the role of a strategic, persistent leader in culture change
Apply the process of culture change to their own division/department
For more information see http://saweb.memphis.edu/sala/http://www.memphis.edu/studentaffairs/