Download - Lessons in Career Planning & Development
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Talent Development Practices Lessons in Career Planning & Development
Ganesh Ramakrishnan Senior Director – HR, Oracle Financial Services Software Ltd. May 23, 2014
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“India has gone through more changes in the past 20 years than most countries witness over a century.”
– Prof. Amit K. Nandkeolyar, Indian School of Business
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Source: Knowledge @ Wharton Report - India’s New HR Challenge: Managing a Multi-generational Workforce Feb 2014
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Career Focus: More than ever before
Threat to demographic dividend: Jobs-oscelence says Subir Gokarn 60%
Under 30 in IT. Som Mittal (Nasscom) warns of mismatch of decision makers with those whom it impacts
Growth in coaching; from jobs to careers in the 1980s, now opportunities and projects
Simple work vs life balance approaches are not helpful to all
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New Career Cell @ i-flex in 2007
• Top engagement driver identified in survey
• Lack of clarity in opportunities
• Flat 3-band hierarchy so infrequent moves upwards
• Pilot of concept with Consulting Services
– About 100 (non-random sample)
– 1-on-1 career counseling
– Pre- and Post-survey
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Key Principles of CPD
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Key Concepts of Career Planning
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“HR’s most important task is changing mental models or mindsets, especially of senior leaders.”
– Prof. Jeffrey Pfeffer, Stanford University, author of The Knowing-Doing Gap and other books
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Key Concepts of Career Planning
• Career Plans are nothing, Career Planning is everything
• Direction is important, milestones are broad indicators
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Typical and Atypical Paths Traversed
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A Few Unusual Paths
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Other Issues
• Confusion on breadth versus depth
– Variety, value
• Making long-range plans for specialized destination
• Old weakness fixing approach
• Value of functional (BFSI) expertise not known to all
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Approach Fine-tuning
• “Hands-on” movement
– Deep generalists (T-shaped)
• PrimeUniversity initiative
– Mandatory certification as Finance Foundation Professional
– Advanced IBFP
• Domain experts group
• More rotation into Tech Arch and Solution Arch
• Strengths approach – 1-on-1, regular workshops
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“You can’t control the trajectory of your career… too many factors beyond your control… Approach your career with the right mind-set… career planning is a continuous process… to be actively managed. At each step, ask: What can I do next that will maximize my options in the future? .”
– Robert Pozen, President, Fidelity Investments, professor at Harvard, author of Extreme Productivity and other books
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Post-Pilot Survey after 3 Months
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Ideas from Other Companies
• “Realizable Career Paths” at Chubb Insurance, USA
• Video interviews of seniors
• At Oracle
– Job Competency Tool explorer
– Internal Job Portal
– Explicit line manager responsibility
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Other Lessons
• Avoid Bollywood Career advice!
– “Follow your dream”, “pursue your passion” is K.G. syllabus
– It is a (casual) look at supply side, completely ignoring the demand • How many Nat Geo photographers are in Brazilian jungle?!
• Mindset change is key – Start with HR
– Don’t wait to convince all before beginning
– Takes time
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Recap of Journey
Earlier Now
Individual discussion focus
Aspirations Aspirations, capabilities,
opportunities
Manager discussion Vague, assuring Clear, Transparent,
Realistic
Paths and plans Simplistic, fixed up front Customizable, evolving
Mindset (mental model) What’s in it for me What’s in me (strengths
building approach)
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Thank You