Download - Library Services in HE Mobile Access
DELIVERY OF LIBRARY SERVICES VIA MOBILE DEVICES
B Y A D A M W A T S O N
OVERVIEW
• Why do we need to provision mobile
access?
• The Leeds Met Library Mobile
Investigation
Method
Survey Results
Recommendations
• Smart phones and tablet devices
• Mobile internet access and wireless hotspots
• In the UK 91% of adults own a mobile phone
• 27% of adults own a smartphone
• 47% of teenagers own a smartphone
• Smartphone Market share
• Android 28%
• iPhone 26%
• BlackBerry 14%
GENERAL BACKGROUND
UK MOBILE DEVICE RESEARCH
PhoneSmartphoneNo Phone
2011 survey of Edinburgh University Students found
that:
• 67% of students owned a smartphone
• Only 16% of students had no form of mobile
internet access.
HIGHER EDUCATION BACKGROUND
Catalogue
• All services owned by LLI
• Services that are accessed via Library services
Consult
• With students on the importance of each service via a
survey
Investigate
• Other HE and non-HE mobile implementations
• Technical solutions for each service
Recommend
• Low/no cost quick fixes
• Medium to long term solutions; resources and institutional
collaboration.
METHODOLOGY
SERVICES IN SCOPE MATRIX
• Bradford
• Huddersfield
• Sheffield
• Sheffield Hallam
• University of Central Lancashire
• Coventry
• London Metropolitan University
MOBILE ACCESS IN HIGHER EDUCATION
TYPICAL SERVICES PROVIDED
EXAMPLE APPS
Blackboard Mobile Learn CampusM
VLE
LoansLibrary
Catalogue
Portal
RepositoryLibrary Online
CATALOGUE OF OUR CURRENT SERVICES
SURVEY
• 540 respondents (2.5%)
• 98% of students own an web enabled phone
• The top three mobile devices
• iPhone (47.5%)
• Android (25.7%)
• Blackberry (23.3%)
SURVEY RESULTS
• 22.3% of respondents regularly used a tablet
device
• 82% of students have accessed a Leeds Met
website from a mobile device
• 56% found this experience satisfactory
SURVEY RESULTS
ANALYSIS AND REPORT
1. Timetables2. Emails3. X-stream VLE4. X-stream Portal5. Library
Catalogue
TOP 10 SERVICES
0 10 20 30 40 50 60 70 80 90
Timetables
X-stream VLE (Lecture Slides, Assignements)
X-stream Portal (Announcements, Campus Information)
Library Catalogue / Library Account
Library Online (Open Hours, Subject Pages)
Exam Papers
PC Availability Service
Maps / Floor Plans
Skills for Learning (Tutorials on Referencing, I T Skills etc)
RESULTS
Android iOS Blackberry Other0
5
10
15
20
25
30
35
40
45
50
GeneralLMU
OPTIONS ANALYSIS
CURRENT AND POSSIBLE SUPPLIERS
HOW CAN WE IMPROVE MOBILE ACCESS?
VALUE ADDED FEEDBACK
• Overwhelming feeling against charging for
Apps
• Students feel we should already have mobile
access
• Most of our students use iPhone, Android or
Blackberry.
• The five most important services are;
Timetables, Emails, X-stream VLE, X-stream
Portal and Library Catalogue
• Other feedback mentioned Wi-Fi, Single Sign-
On, Results Online, Mobile Printing and
Simplicity…
SURVEY CONCLUSIONS
QUICK/ LOW COST SOLUTIONS
LONG TERM STRATEGY & RECOMMENDATIONS
RECOMMENDATIONS ACCEPTED
ANY QUESTIONS?