Download - LIMS Project Success Through Proper Project Governance and Communication - Pittcon 2017 Tech Talk
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Premier Laboratory Informatics ExpertsStrategic Planning Implementation Validation
LIMS Project Success ThroughProper Project Governance and
CommunicationsHoward J. Rosenberg, Ph.D.Principal Industry Consultant
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Agenda
What is project governance? Why do I need project governance? Simple project governance structure Roles and responsibilities LIMS team roles Communications plan Summary Questions
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What is Project Governance?
LIMS Project Governance is the framework for Planning Executing Completing a large LIMS project
The focus of Project Governance is Key decisions that shape the project Key decisions that drive the project direction
Project Governance has three core components
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LIMS Project Governance Framework
The decision making structure
The roles & responsibilities of the people within the structure
The information that informs them• Budget/Costs• Regulatory• IT
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Why do I need Project Governance?
Because: The organization structure is designed for business as
usual decision making – not for projects
Projects have stakeholders scattered across the organization and they need to be brought together for fast and efficient decision making
“Why can’t I run my project using the organization structure?”
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Simple LIMS Governance StructureExecutive
Sponsor(s)
Steering Committee
Program Manager
LIMS Project Manager(s)
LIMS TeamLevel
Freq
uenc
y of
Mee
tings
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Roles & Responsibilities
Executive Sponsor(s) Key R&R: Direction & Oversight One or more needed “Owns” the major business segment If multiple Executive Sponsors
One must be designated as the Senior Executive Sponsor – Final decision maker
Others serve on Steering Committee
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Roles & Responsibilities
Steering Committee Key R&R: Directing & Advising One representative per segment involved
IT, Business, Quality, Etc. This is the forum for
Raising issues & concerns Making adjustments
» Direction» Resources» Timing
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Consensus Model Executive Sponsors
Consultative Model Executives & Senior Managers
Understand issues and needed changes Provide advice and assessment of impact Make adjustments w/I their areas
Advisory Model Major Business Segments Representatives
Monitor program progress Understand issues and adjustments made Assess impact w/I their business segment Communicate decisions to their business segment
Steering Committee Models
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Roles & Responsibilities
Program Manager Key R&R: Management & Integration
Program Manager Project Manager Program = multiple projects
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Program Manager vs. Project Manager
Program Manager Integrates efforts Assesses and refines
approaches and plans Ensures good
communication across projects
Implementation arm of the program sponsor(s) and / or steering committee
Project Manager Plans, organizes, directs,
and controls the project effort.
Manages communications within the project
Manages for on-time delivery of specific products.
Manages work within the project plan framework.
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LIMS Team Roles
LIMS Project Manager LIMS Business Analyst(s) LIMS Implementer(s) / Programmer(s) IT Technologist(s) LIMS Trainer(s) Change Management Facilitator Cross section of the LIMS project stakeholders
Scientists, Technicians, IT, Management, QA, Others LIMS System Administrator (future) LIMS Super-User(s) LIMS Validation Manager (if regulated) LIMS Validation Experts (if regulated)
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Sources of LIMS Team Members
Your Company/Organization The Vendor 3rd Party Consultants
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Communications Plan Sets up approved methods of
communication Establishes standard
communication procedure
Frequency and type of updates provided to the stakeholders
Provides consistency in information flow Removes misinterpretations and doubts What information to be sent to whom & when Helps keep everyone on the same page
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Communication Plan
Communication Items include: LIMS project timeline and status updates LIMS project budget / performance vs. budget Key deliverables
Needs Requirements Workflows Etc.
Training plans and updates Prospective lab downtimes Post Go-Live support plans
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What does successful PG look like?
Rapid/timely decision making Everyone will be on the same page Hit time-lines, budget Go-live/deployment will be on schedule No surprises
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Howard J. Rosenberg, Ph. DPrincipal Industry Consultant
www.csolsinc.com