Transcript
![Page 1: Liputan #KopdarRPX: Customer Experience in Ecommerce oleh Danny Baskara](https://reader036.vdocument.in/reader036/viewer/2022062615/547ccccfb47959ac508b4757/html5/thumbnails/1.jpg)
Customer Experience
Danny BaskaraFounder and CEO
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80% Pengguna Internet Indonesia Masih Ragu Belanja Online
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Menambah Trust Customer
•Sertakan Alamat•Logo Visa Master•Press Release Media•Social Media •Live Chat
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Customer Experience
• Jika Customer membeli dengan Shopping Cart via website selanjutnya mereka akan membeli kembali melalui shopping cart
• Usahakan untuk mengurangi Pembelian Via Ofline Channel seperti Chat App ( BBM,Line,Telp) dll
• Pembelian via Shopping Cart akan mudah Scale dan di monitoring
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Easy to Order
1. 1 -2 -3 Steps2.Customer Services (LIVE CHAT)3.Panduan Cara Belanja
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YOUR COMPANY
PT. EVOUCHER INDONESIA
PT. EVOUCHER INDONESIA