Local Digital Programme
Local Waste Services Standards Pilot Project: Phase 2 Planning Workshop
#LocalDigital @LDgovUK bit.ly/WasteProject
DCLG Local Waste Service Standards Project | 13th Jan 2016 Linda O’Halloran | Product Owner| @LindaSasta
Local Digital Programme
Welcome
#LocalDigital @LDgovUK bit.ly/WasteProject
Linda O’Halloran | Product Owner| @LindaSasta
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Today’s Objective:
Establish local waste management and digital leaders’ priorities for and interest in suppotying phase 2 of the Local
Waste Service Standards Project
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Phase 2 would:
1. Scale project to achieve critical mass of adoption needed to institute a de facto standard
2. Develop a mechanism to govern and develop the standard
3. Develop a model for standardising all local services
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Workshop Plan 1: Introduce our project – 30 mins
• Why and how we’re doing it • What we’ve learnt • What we’ll deliver 2: Your feedback on straw man phase 2 plan – 30 mins
• What we suggest needs to happen next • Getting your feedback on mechanisms to deliver 3: Comfort break – 15 mins 4: Group discussions – 60 mins
• Who to involve and how: public and private sector • Who should fund and who should lead?
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WHY ARE WE DOING THIS?
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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PROJECT OBJECTIVES
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1. See if Local Government can
collaborate. Pilot agile co-working.
Adapting the GDS methodology for local sector-led collaboration
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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2. Co-design some data standards
for a local service - waste
Welcome Linda O’Halloran, Head of Products, Local Digital Programme, DCLG
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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3. Implement it quickly - Show
that the standard can work
Welcome Linda O’Halloran, Head of Products, Local Digital Programme, DCLG
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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4. Communicate how and why
we’re doing this project
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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HOW WE’RE DOING IT
May June July Aug Sept Oct Nov Dec Jan Feb Mar
Beta phase One or more LAs implement live changes.
The project team offers: • Implementation audit • Implementation planning • Service design support • Tech support Show & tell
Alpha phase Develop, share & publish alpha versions of: • data model • publishing standard • API specifications • Referencing
implementation • Business case
Show & tell
You are here
Project Roadmap Discovery phase • Discovery days with each
council (incl suppliers) • Discovery session with
public sector stakeholders • Discovery session with
commercial sector • Collation of needs into a
backlog and roadmap • Review of backlog and
roadmap with LAs
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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Standards aren’t enough to deliver value to pioneering councils
Mapping the service
Linda O’Halloran | Sector-Led Data Standards for Local Waste Services | Improving UK Waste Management | 12th November 2015
Public and private sector discoveries
Sense-checking Engaging
Needs epics
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The ‘Epics’ Spreadsheet
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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WHAT WE’LL DELIVER
1. A taxonomy of reasons for missed bins - alpha
2. A waste management Application Programming Interface (API) – alpha
3. A business case for end-to-end waste service design using common data and API standards, and common digital components (like a single addressing service) - alpha
4. Agreed key performance indicators (KPIs)
5. Some standard contract clauses – will produce last / towards end of beta
6. A clearly documented method for co-designing and implementing local digital service standards – starting with waste services - alpha
The phase 1 shortlist
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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BUILDING THE BUSINESS CASE FOR STANDARDS
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Projected Savings
• £49k per year per council in channel shift savings, or £17m per year across the UK
• £39m savings to sector in common front end development costs
• £251k per council in manual processing of enquiries in the “back office”, or £88m across the sector
• £650m total over 7 years across all waste services
• Fuel savings ***
• More efficient reporting and useful insights ***
1. Implement with suppliers and councils by 22nd February 2016
2. Public sector phase 2 planning workshop – 13th January
3. Business case beta 1st week of February
4. Private sector phase 2 planning workshop – 15th February
5. Final business case and collaboration toolkit publications – March
Next steps: End of phase 1
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
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HOW CAN THESE BENEFITS
BE UNLOCKED?
• Phase 2 scaling team for 2 years: £550k
• Covering the £10k data prep costs for every council? (£3.5 million)
• Pot that councils can bid on for support in covering the costs of becoming standards compliant (£1 million – up to 50k per council)
• Total programme cost: £5m to unlock <£600m savings
Phase 2: Scaling to reach critical mass
Linda O’Halloran | @LindaSasta | DCLG | Co-designing Data Standards for Improved Local Services | January 2016
Mar June Sept Dec Mar ‘17 June Sept Dec Mar ‘18
18-24 months • Mandation talks • Plan scaler close down • Finalise ‘how we did it
toolkit’ • Update business case
and impact assessment
• Secure additional 15 integrations
• Comms; show & tell
9-18 months • Publish dashboard of
integrating council KPIs • Expand API V2 to meet
additional priority info-flow needs
• Finalise contracts for compliant suppliers
• Begin formal supplier-led governance meetings
• Secure additional 10 integrations
• Comms; Show & tell
Phase 2 Roadmap 0-9 months • Establish core team • Work with in-cab tech and
public sector stakeholders to expand API v1 to meet additional priority info-flow needs
• Establish private sector needs to join standard
• Secure 5 additional integrations
• Business case for suppliers • Comms; show and tell
Linda O’Halloran | Sector-Led Data Standards for Local Waste Services | Improving UK Waste Management | 12th November 2015
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Your Feedback
1. Does this plan sound right?
2. What are your concerns with it?
3. Good precedents for governing and developing standards like this?
4. Pros/ cons of these models?
5. Pitfalls to avoid
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COMFORT BREAK
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Governing the waste standard 1. Who needs to be involved in governing a standard like this?
2. How should waste management sector best govern/influence it?
3. How should those leading on local digital service transformation and data standards best govern/influence it?
4. What other kinds of people might we need to involve?
5. How might different stakeholders from each category need to be involved? What mechanisms could be used to engage them? (Mandates? Financial incentives? Working groups for different areas? Periodic general meetings?)
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Resourcing Brainstorm
1. Where could resources required come from?
2. Why would you or your preferred organisation(s) fund it?
3. Who should lead on each aspect of the proposed plan?
Local Digital Programme
Thank you. Feedback? Linda O’Halloran, @LindaSasta Head of Products, DCLG Local Digital Programme
#LocalDigital @LDgovUK bit.ly/WasteProject