Download - Loving It At The Lovat 2003
Love Shake•Rewire entire building•Central heating•Lift installation•New kitchen•Bedroom & bathroom refit & design•Public room refit & design
•New bar area•New fire escape•Installation of most up-to-date addressable fire alarm system
Dust Coated
Even as the dust settled, 3 weeks after opening we gained our AA 3 stars & 86% service statistic – the highest % awarded that year for a 3 star rating
Forward thinking•Biomass wood chip boiler•Saving roughly £1000 per month•Unique personalised computer programme that controls the heating & hot water for each bedroom, bathroom & public room independently
•Eco-conscious•Waste minimisation•Energy efficient
2008 Recognition• Envirowise award for Resource Efficiency
• BBC 2, Landward programme• VIBES - Small business management award
“Thank you Caroline
It was a fantastic three days here. I think your motto has worked
‘To Loch Ness for Lovat Arms & not Lovat Arms for Loch Ness’
Love Vikram”
Have your say• “diamond of the north” • “Absolutely fabulous!” • “Exceeded our expectations!” • “Lovat??? You will !!!”
RecognitionCustomer Profile
“Lovat Lover”
Extra external growth• Bold yet bashful• Confident yet conservative
1. Happy (Henry Stewart)2. WLGore (John Housego)3. St Andrews Old Course (Debbie Taylor)
7. SEMCO (Riccardo Semler)
Internal growth & cultural development
• Employees:
• New staff• Future personal planning• Vision, Mission, Promise & Aim• Development days
Creating a Culture• Lovat Shoes• Brain wave• Flat hierarchy• Open culture• Earning to love the Lovat• Share the• Lovat life newsletter