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Leading Scrum TeamsAgile Success Tour – Minneapolis MN
“Leadership is the art of accomplishing more than theScience of Management says is possible” – Collin Powell
Luis Eduardo Colón ([email protected]) Director of R&D - CDS Global US
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About…
2400 employees All countries have a local IT Division
US IT Division: 240 people About 90 operations, 150 development Agile Alumni (as of Jan 2011)
▪ 7 scrum teams, 45 CSMs, 30 CSPOs▪ 20 trained Agile Managers
Research & Development Groups▪ Doing scrum since 2008
Dedicated Product & Project Management Many PMI certified PMs
We manage in excess of 138 million active subscribers for 460 publishers and product clients in the US, CA, UK and Australia
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Why Agile?
For your business… More products out, more quickly Quality baked in Build trust with business teams Showcase your use of best
practices It helps you avoid…
Everything becoming a big project IT getting in the way of progress Technical debt
For your people… Developer quality of life
▪ They pull their own work▪ Better communication (devs, PO)▪ Sustainable pace▪ Addresses their fears, like unfair
deadlines Manager quality of life
▪ All the above, plus..▪ Self-directed teams▪ More of a leader, less of a
manager
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Dogfooding
What I did to become an Agile manager:1. Became a CSM with the team
2. Learned how the team did SM
3. Became a CSPO
4. Mentored and coached others to be better PO’s
5. Focused on being an Agile manager, and NOT being either an SM or PO
6. Now: helping others be better managers
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What not to do…
An agile manager leads people, does not direct them▪ You don’t tell them how to do their jobs▪ Don’t manage tasks (the SM does that), or assign them (the
team does that)▪ Don’t decide what to do or what should be the priority (the PO
does that) Never make promises on behalf of your team
▪ They make the commitments, and decide how to make them You don’t hire (or change the team) quickly, or fire
slowly
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Results
1. 50 sprints, 100 weeks, have never missed a commitment
2. Code coverage: 96% or higher (LAMP stack)
3. Can do everything with open source development tools
4. Even for teams without CI, testing down from 40% of the work to 20%
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Lessons Learned (1/2)
Best ways to support teams Provide Air Cover Remove Impediments
Don’t be the SM or PO A “Jack of all trades” never masters a single trade
It is NOT Pure Agile if you don’t have CI Automated tests, builds, regression If you can’t…10% automated coverage in critical modules is
better than zero
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Lessons Learned (2/2)
Naysayer Patterns… But my team is too small But we have a help desk / SLA We have a cross-product pooled team Its just the hot thing now, I’ll wait for the next…
There’s always something to improve… Learn from others Improve individual skills Get a better direction, more focus on the value
Self fulfilling prophecy… If you believe it will work, it will If you believe it will fail, it will
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Thank You :)
“Management is a set of processes that can keep a complicated system of people and technology running smoothly. […] Leadership defines what the future should look like, aligns people with that future, and inspires them to make it happen despite obstacles.” – John Kotter
Luis Eduardo Colón ([email protected]) Director of R&D - CDS Global US